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Rita Sequeira
08/10/2024
5/5
“EDIT ✍️ My family and I have stayed there for the past three years. Last year, I left an average review due to some issues during our stay. However, the manager promptly reached out and assured me he would personally address any concerns if we chose to return. We decided to give it another try, and the manager not only introduced himself but also ensured that our stay was flawless. The staff was exceptionally attentive, the hotel maintained high standards, and the room service was excellent. The breakfast was delicious, and the rooms were spotless. Everything was outstanding. We highly recommend staying here. —————————- This was our second stay at this hotel in Milan. We had chosen it as our go-to hotel for our annual family trip, based on a pleasant experience last year. However, we were surprised this time around. Upon arrival, we were kindly informed that one of our booked rooms was not ready. When it was finally prepared after a 40-minute delay, we discovered that it lacked slippers and hand wash, which may seem like minor details but collectively added to our dissatisfaction. Additionally, we encountered issues with the TV during our stay. Despite seeking assistance at the reception, the problem persisted even after the security personnel tried their best to resolve it. The reception assured us that an engineer would fix it the next day, but the issue remained unresolved throughout our entire stay, from Monday to Sunday. While most of the staff members were friendly and understanding whenever we raised this concern, on two occasions, some tried to shift the blame onto us, suggesting that the problem was our preference for channels in different languages, which was entirely untrue. Our last interaction with the reception staff (a woman) during check-out was particularly disappointing (this happened today 28/05 at around 11:30am). When asked about our stay, we replied with a simple "okay." However, upon noticing the TV-related comments on their computer, the staff member rudely emphasized that the only available channels were the ones on the TV and refused to address our concerns. Despite our attempts to explain that the issue was with the static and not the channels, even enlisting the help of the exceptional security personnel to clarify in Italian, her attitude remained terrible, and we eventually gave up. Overall, the rooms were clean and pleasant, the breakfast was satisfactory, and the location was decent, although we would have preferred a closer proximity to the shopping streets. While most of the staff made an effort to be helpful, this last encounter overshadowed our overall experience. However, we must commend the outstanding security personnel who understood our dissatisfaction and took the time to speak with us, even assisting us with our luggage. He truly went above and beyond, and we believe he deserves recognition for his exceptional service. Additionally, we suggest that the restaurant serve dishes instead of tapas, but that's just a minor suggestion for improvement.”
LIM chloe
08/10/2024
4/5
“밀라노 중앙역에서 도보로 5분거리입니다. 호텔이 높은 빌딩에 있기때문에 찾기 쉬워요. 방은 아주 밝고 깨끗합니다. 12층 방이었는데 전망이 아주 훌륭했어요. 바닥도 마루라 너무 좋아요. 냉장고 안 음료수 무료입니다. 샤워실과 화장실 세면대가 분리되어 있어요. 조식은 오믈렛이나 즉석 요리는 없습니다. 제가 묵었던 시기에 요금이 부근 날짜에 비해 너무 비쌌어서 별 하나 뺐습니다. (디자인워크시즌)”
Toñi TS
08/10/2024
5/5
“Recomiendo el hotel por su diseño moderno y perfecto estado de sus habitaciones, por la cercanía a la estación central y la atención del personal”
Yum Doenr
08/10/2024
5/5
“Das Hotel ist wirklich modern und sehr schön eingerichtet, sowohl die Zimmer als auch die Rezeption oder die Bar. Ich war mit meiner Familie in den Osterferien da und die Verbindungen zu der Innenstadt und allen Wahrzeichen sind zu Fuß gut erreichbar. Das Personal war wirklich sehr freundlich und hilfsbereit, wie ich es gar nicht in anderen Hotels gewohnt war. Alles in allem war es ein sehr toller Urlaub und ein wirklich empfehlenswertes Hotel.”
Alina Potapova
08/10/2024
5/5
“Amazing hotel, exceptional service, perfect location! Love Melia chain ❤️”
Maria Rosa Torres
08/10/2024
5/5
“Había un chico q sabía español en la recepción q nos trató genial! Muy amable y tambíen el resto de personal. Muy amables todos! A ver es cierto, es un hotel caro, pero esq en milan cualquier hotel con cierto nivel es caro. Por ejemplo el minibar lo reponen cada día y va incluido en el precio ( son aguas y refrescos) pero se agradece cuando llegas despues del calor en la calle. La cama es comoda. El secador es de los que secan el pelo al momento y no de los tipicos q te estas media hora. Y el desayuno es completo y bueno.”
Calvin A
08/10/2024
5/5
“Booked the Interconnected Loft & Innside City View. Two interconnected rooms with 2 king beds and 1 sofa bed which was good for my group of 5 adults. Free minibar restocked daily which is nice. 5 min walk to Milano Centrale Station.”
Somsak Jarasviriyagul
09/11/2024
4/5
“The room is very clean and comfortable. Unfortunately, some of the front office staff attitude is not OK.”
Hussein Kandil
20/10/2024
5/5
“Great location, friendly and helpful staff”
Joseline Rueda
08/10/2024
5/5
“El hotel muy bueno calidad-precio . Estamos encantadas con todo el personal de recepción , pero especialmente con el trato de Davide durante toda nuestra estancia . Son muy atentos y te hacen sentir como en casa . Sin lugar a duda , una excelente experiencia.”
Gregg Pugliese
08/10/2024
4/5
“I like the location, it's 800 meters to Centrale train station, which is a hub for buses and subway as well as trains. The hotel itself is ok, nothing fancy. Make sure when you book multiple rooms you get them on the same floor. We had 2 rooms a floor apart, but do to security keys for the elevators, you couldn't enter someone else's floor.”
C Pugs
08/10/2024
4/5
“Close to the Central Station. There's not much to do right near the hotel. Plenty of restaurants within walking distance.”
Adil Shams
08/10/2024
5/5
“Lorenzo and Elena were amazing representatives and hosts here at InnSide, Milan. They were super humble, friendly and supportive throughout our stay. The rooms are neat, spacious and very well-equipped with all the necessary tech it has to offer. The restaurant below also has a decent food option that makes this place a must stay for anyone who is willing to commute as the hotel is barely 10 mins to the station. I am definitely coming back again here when I am in Milan. Keep up the great work guys !”
LEE
08/10/2024
5/5
“리셉션 직원들이 정말 친절함. 항상 웃는 얼굴로 인사해줌. 위치는 중앙역에서 완전 바로앞 이런느낌은 아니지만 도보 10분안에 접근가능함. 방은 아주 깔끔했고 샤워실은 물이 잘 안빠지는지 사용감이 있었음 미니바(물2, 음료수3)은 무료임. 조식은 11시까지라고 했는데 늦게까지 먹는 사람들이 있어서인지 더 여유있게 운영한걸 보았음.”
Humberto Fascini
08/10/2024
5/5
“Muito bem recepcionados, atendimento rápido e quarto excelente.”
Carmen Fernandez
08/10/2024
4/5
“Las habitaciones muy correctas con una cama comidisima. El servicio excepcional, una plantilla muy joven, atenta y entusiasta. Volveremos a alojarnos en este hotel seguro.”
Aurora Hernando
08/10/2024
5/5
“Estuvimos cuatro noches a mediados de Junio y muy bien. La habitación es muy amplia completamente nueva, con grandes ventanales, estaba muy limpia. La ubicación del hotel es cierto que estás a unos 25 minutos andando del centro,pero tienes una parada de metro a tres minutos y en solo cuatro paradas estás en el centro. El hotel está cinco minutos de la estación central, que a nosotros nos resultó muy cómodo para poder ir al Lago di Como en el día. El personal del hotel fue muy amable, sobre todo en recepción, en especial un chico que hablaba español, creo recordar que se llama David, que nos asesoró muy bien sobre que líneas de metro y tren coger. Estuvimos muy agusto y ya he recomendado el hotel a unos amigos que van en noviembre.”
John McAndrew
08/10/2024
5/5
“I enjoyed my stay here. The hotel was clean and comfortable. What made my stay remarkable was the kind help from Ylenia who went above and beyond to help me with my road bike. I'm one of those nuts who brings their bike everywhere, and I was a bit overwhelmed after checking in with all the gear that I had to get to the room. Ylenia was quick to help me gather and organize my gear and bike, and got everything to my room in one trip. The ability to anticipate guests' needs and then take action is a great skill for who I would hope is general manager soon. Thanks so much.”
Gary Gutierrez
08/10/2024
5/5
“Great view from City view room. Very clean room and lots of goods in room. Close to Central Station,Metro and airport train. Easy to take Metro to Piazza del Duomo. Can use your smartphone/smartwatch to pay for Metro tickets.”
Marco Raddi
08/10/2024
5/5
“L'accoglienza da parte del "cugino di Giuliano" ci ha fatto sentire come se fossimo arrivati a casa di un amico. L'albergo è ben situato, essendo vicino alle due stazioni. Molto belli sia gli ambienti comuni che le stanze. Ottima la colazione ed ho apprezzato inoltre come hanno saputo gestire un inconveniente legato ad un guasto idrico.”
Ein einzigartiger Wolkenkratzer aus den 1950er-Jahren ganz in der Nähe des Stadtzentrum und des Hauptbahnhofs
Das Hotel liegt in der Nähe des Bahnhofs und der Metro-Haltestelle und bietet Ihnen so eine gute Anbindung
Zimmer, die entworfen wurden, um Ihre Erwartungen zu übertreffen mit spektakulären Ausblicken
Rund um die Uhr speisen mit hausgemachter Pasta und lokalen, saisonalen Produkten
Sie entscheiden selbst, wann Sie in unserem 24 Stunden geöffneten Fitnessstudio trainieren wollen
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