05/10/2024
4/5
Arrived around 11.30 pm after a long day travelling. The Male receptionist insisted on taking me to my room, which I appreciated rather than me trying to find it from the map. A plate of cold meats and cheeses was available in the restaurant. The room was spacious and very comfortable. Fridge and safe are free under AI. The complex is fabulous. It is absolutely stunning and everywhere is kept spotlessly clean. Lifts or stairs are available from level 5, which is restaurant and reception down to -1, which is the pool area and well-being centre. The food was ok. As with most AI buffets, it could have been hotter...main problem was no labelling, although staff were happy to help. A couple of evenings I had quite a wait for service for some water as they start clearing away tables before 9pm to reset for breakfast even though it's open until 10pm. All staff I met were pleasant and cheerful, and couldn't do enough for you. The complex demands amazing views but the downside is it does sit on a hill. It is an easy walk into town or the beach..around 15 minutes. A bit longer coming back up the hill. Entertainment from 7.30pm every evening . In summary, I had a fabulous relaxing break and would definitely return.
05/10/2024
5/5
Excelente servicio de Isaura Ureña y Alejandra y geraldo barrera restaurante serendipia
05/10/2024
5/5
Restaurante serendipia Isaura Ureña excelente servicio y atención !
05/10/2024
4/5
La chambre était propre et la literie était confortable. Nous regrettons que nous n’ayons pas eu d’information concernant l’ouverture du rooftop pour le petit déjeuner car la vue est très belle. Attention, le parking est extrêmement cher, 43€ la nuit et si vous faites un aller-retour vous payez également en plus.
05/10/2024
5/5
Restaurante Serendipia Isaura Ureña Súper ánimo!