Meliá Villaitana

“Lo primero de todo, me encantaría felicitar a todo el equipo de animación, en especial a Jordi y Natalia del teens, a Jara, Rubén, Guillem y Triana. Me encantan los shows nocturnos y todas las actividades que hay por el día. También quiero recalcar la buena atención y cócteles que nos ha puesto María en level y la atención de kelvin en el lunch, son personas muy trabajadoras y hacen muy bien su trabajo. Por último quiero hablar de lo bien que nos han tratado en el buffet personas como Raúl y Laura que han estado a nuestra disposición para todo el tema de la comida, las mesas, etc... Hablando del buffet, es muy variado con todo tipo de cosas que estando en Benidorm complementan la dieta mediterránea. Sí que es verdad que tuvimos un percance con la habitación pero es una cosa normal. El hotel es una maravilla y me gusta mucho todo. Gracias.”

“We had a great holiday at Melia Villaitana. Our room was familyroom nr. 8604 I will start with a few positive things about this hotel: The hotel itself looks like a beautiful little village, even though it is a very busy hotel it never felt to crowded. We loved the architecture and the pools were just marvelous. We never had a problem finding a nice spot at the pool because there are enough sunbeds for everyone. Our room was nice and had enough space for all 5 of us and had 2 bathrooms. The food in the restaurant was really good, We are picky eaters but there was enough to choose from. Lots of different fish, meat, potatoes, veggies, rice and so on. It didn't seem repetitive even after a week. Very fresh and great quality as well👌 Now to mention a few things that have to be improved: The cleaning simply wasn't good enough. We got to our room and found a lot of dirt under the beds, the bathroom wasn't properly cleaned, we even found someones pimple patches under the sink that the housekeeping just missed!? There was a dirty bloody hand stain on the wall and also there was a daily horrible egg/poo smell coming from the bathrooms. Thank God i didn't see any cockroaches in the room because i would not have slept well if i did. We did see a couple of roaches outside of the room but i guess that's normal in Spain. We passed by the restaurant one night and there were a few screaming women inside that had a cockroach running around on their table though 😅 The maintenance of the hotel is not good, we saw quite some things that need to be updated/refurbished/remodelled. The entertainment was seriously horrible, felt like we were watching a highschool performance. We did like the daytime entertainment at the pools though. The people at the reception were alright, we arrived at night like 6pm. and there was no one to help us find our room. the receptionist simply circled our room on a map and we could search for ourselves, dragging the suitcases over the narrow wooden bridges over the pools. It's seems like a matter of time before one of those bridges collapses btw. There was a very rude waiter at the papamambo, I believe his name was 'Edu' he seemed annoyed by any question. They charge very high prices for everything as there simply is no grocery store or bakery nearby.”

“Nos ha entendido Braulio y 10/10, súper simpático, nos ha dado recomendaciones sobre cosas para hacer, y nos ha acercado hasta nuestra habitación.”