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Destination Inclusive®
Cancún, Mexico

Paradisus Cancún

Boulevard Kukulcan, km 16.5, Cancún

Rediscover the Caribbean in its highest form

This luxurious all-inclusive resort in Cancun is under transformation to offer an experience that exceeds all expectations. With totally redesigned rooms adapted to the new needs of our guests, while maintaining its iconic architecture and connection with nature, this 5-star resort now offers a more sophisticated, sensorial and vibrant experience.

AAA 4 Diamond Certification

Recognition a warded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.

Experiencias Destination Inclusive®

a man in garment with a fire in his hand

Mexican culture

a large body of water with clouds in the sky

Sail to paradise

a group of people sitting on mats with their hands up

Relax

Junior Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 473 ft²
Admire the spectacular sunsets and the sparkling Nichupté Lagoon from the terrace of this carefully designed room. It provides a luxurious king-size bed, a bathroom with a rainfall shower and unique furniture.

Junior Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
Enjoy the gentle breeze of the Caribbean while gazing at the stars from the wonderful balcony. A vacation full of surprises, with special details such as a comfortable king-size bed, an elegant bathroom, and a well-stocked minibar.
Family Concierge

Family Concierge Junior Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
This suite comes with all the Family Concierge benefits. Experiences that will make your stay unique and exclusive. With wonderful views of the Caribbean Sea, it comprises a bedroom, a sofa and a private terrace.
The Reserve

The Reserve Adults Only Junior Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 473 ft²
A luxurious vacation with all the perks of The Reserve. Enjoy the private terrace overlooking Nichupté lagoon. It has a bedroom and a refreshing rainfall shower. Suite for adults only (+18).
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The Reserve

The Reserve Adults Only Junior Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
Discover a designer space with uninterrupted views of the turquoise waters of the Caribbean Ocean. A dream room with a spacious bathroom and a terrace with spectacular views. Exclusive suite for adults only (+18).
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a room with a large window overlooking the ocean
The Reserve

The Reserve Adults Only Suite Presidential

  • Ocean views
  • King-size bed
  • 3433 ft²
Welcome to the jewel in Paradisus Cancun's crown. A genuine paradise where you can relax in style and enjoy panoramic views. A luxury suite with three terraces, a bedroom, a separate living room equipped with a spacious dining room, kitchen, and two hot tubs with views of the Caribbean Sea. Exclusive suite for adults only (+18).
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a pool with a building in the background

Immerse yourself in an adults-only privacy and luxury haven

Welcome to the purest elegance in Cancun, Paradisus' premium service for adults only (+18). The Reserve goes beyond anything you've ever known to offer exceptional experiences overlooking the Caribbean Sea.

a man and woman holding a child on a beach

Experience the best moments with your family with premium amenities

Family Concierge seeks to satisfy the most discerning traveler. The luxury and comfort that take shape in these superior rooms and suites are all about luxury and comfort, with a Premium service. An experience that will transform your stay in Mexico.

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Servicios e instalaciones

Descubre la amplia gama de servicios e instalaciones que garantizan una estancia de lo más agradable y cómoda en nuestro hotel.

Personalized Butler Service

Bali bed
Cargo extra

Outdoor swimming pool

Direct access to the beach

Spa treatment

Activities for children

Kids club

Meetings rooms

Reconocimientos destacados

Queer Destination Committed Hotel

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

Wellness for Cancer

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

ESR Award

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Sal Steak Cave

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Malva Food Bazaar

a buffet with food on display
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1 / 3
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Valoración media
4.6/5
15366 opiniones

My wife and I have stayed at Melia Paradisus Cancun twice a year for the past 15 years. This last time over Valentines weekend was in the Presidential suite. Each and every time has been a memorable experience. It has become our second home and all the amazing staff (way too many to name) treat us like family. We are sad to report that they will be closing June 2025 for renovations. We were told it could take a year to fully remodel. We will miss breakfast and our cabana bali bed service from a few of our favorites such as Valeria and Cesar, Julio in tbe reserve lounge and many more amazing people who work there. There has been many changes over the years and hope when they reopen they bring back the current staff who have provided superior service for so many years now. Both Galdino and Diego are exceptional should be moved to top management positions as they are both an asset to the Melia brand. They are hard workers and have always gone above and beyond to make everyone happy. We will eagerly await the reopen so we can return to Paradise and once again join our second family. Thank you for the many wonderful years!

anonymous

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

La atención de Jesús Canche restaurante capella fue extraordinaria

Ana Morgan

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Miguel is mucho gusto!!

Heather Clink

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Had a great experience at this hotel. Great food, entertainment and location. One of the highlights of the trip was Esmeralda with the entertainment team. She was friendly, full of energy and had great chemistry with the team, engaging with activities around the pool every day. I suggest making reservations for the Lemon Fish restaurant as soon as you get to the hotel. Best restaurant in the area!

Rex Vazquez

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

I recently had the pleasure of staying at Paradisus Cancun for a week, and I cannot rave enough about the exceptional service and the unforgettable experiences we had during our stay. From the moment we arrived, the staff made us feel like royalty, and there are a few individuals who truly went above and beyond to make our trip unforgettable. Alejandro and Ricardo at the coffee bar were incredible. They always greeted us with warm smiles, made our mornings a delight, and crafted the most delicious coffees. Their friendly demeanor and attention to detail really made each coffee break a special part of our day. Their dedication to customer service didn’t go unnoticed, and it was a pleasure starting each day with their wonderful drinks and service. Guadencio at the beach was another standout. His hospitality was top-notch as he made sure we were always comfortable, providing us with refreshing drinks and ensuring we had everything we needed while soaking up the sun. He truly went out of his way to make our beach experience enjoyable and stress-free. However, the one person who truly brightened our days was Francisco at the beach. From the very first interaction, he made us feel so welcome and valued. His upbeat attitude, genuine kindness, and outstanding service were unmatched. Francisco went above and beyond to ensure that we had the best possible experience, and he always made us smile with his thoughtful gestures and attentive care. He turned our beach days into something truly special, and I honestly can't thank him enough for his exceptional service. The Paradisus Cancun resort exceeded all expectations, and I can’t wait to return. A huge thank you to Alejandro, Ricardo, Guadencio, and especially Francisco for making this trip one for the books. They each added a personal touch that truly elevated our experience. I highly recommend this resort to anyone looking for a luxurious, relaxing, and memorable vacation!

Vanessa Vargas

Esta sección muestra opiniones de clientes recogidas por Google Reviews.
1 / 5

My wife and I have stayed at Melia Paradisus Cancun twice a year for the past 15 years. This last time over Valentines weekend was in the Presidential suite. Each and every time has been a memorable experience. It has become our second home and all the amazing staff (way too many to name) treat us like family. We are sad to report that they will be closing June 2025 for renovations. We were told it could take a year to fully remodel. We will miss breakfast and our cabana bali bed service from a few of our favorites such as Valeria and Cesar, Julio in tbe reserve lounge and many more amazing people who work there. There has been many changes over the years and hope when they reopen they bring back the current staff who have provided superior service for so many years now. Both Galdino and Diego are exceptional should be moved to top management positions as they are both an asset to the Melia brand. They are hard workers and have always gone above and beyond to make everyone happy. We will eagerly await the reopen so we can return to Paradise and once again join our second family. Thank you for the many wonderful years!

anonymous

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

La atención de Jesús Canche restaurante capella fue extraordinaria

Ana Morgan

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Miguel is mucho gusto!!

Heather Clink

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Had a great experience at this hotel. Great food, entertainment and location. One of the highlights of the trip was Esmeralda with the entertainment team. She was friendly, full of energy and had great chemistry with the team, engaging with activities around the pool every day. I suggest making reservations for the Lemon Fish restaurant as soon as you get to the hotel. Best restaurant in the area!

Rex Vazquez

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

I recently had the pleasure of staying at Paradisus Cancun for a week, and I cannot rave enough about the exceptional service and the unforgettable experiences we had during our stay. From the moment we arrived, the staff made us feel like royalty, and there are a few individuals who truly went above and beyond to make our trip unforgettable. Alejandro and Ricardo at the coffee bar were incredible. They always greeted us with warm smiles, made our mornings a delight, and crafted the most delicious coffees. Their friendly demeanor and attention to detail really made each coffee break a special part of our day. Their dedication to customer service didn’t go unnoticed, and it was a pleasure starting each day with their wonderful drinks and service. Guadencio at the beach was another standout. His hospitality was top-notch as he made sure we were always comfortable, providing us with refreshing drinks and ensuring we had everything we needed while soaking up the sun. He truly went out of his way to make our beach experience enjoyable and stress-free. However, the one person who truly brightened our days was Francisco at the beach. From the very first interaction, he made us feel so welcome and valued. His upbeat attitude, genuine kindness, and outstanding service were unmatched. Francisco went above and beyond to ensure that we had the best possible experience, and he always made us smile with his thoughtful gestures and attentive care. He turned our beach days into something truly special, and I honestly can't thank him enough for his exceptional service. The Paradisus Cancun resort exceeded all expectations, and I can’t wait to return. A huge thank you to Alejandro, Ricardo, Guadencio, and especially Francisco for making this trip one for the books. They each added a personal touch that truly elevated our experience. I highly recommend this resort to anyone looking for a luxurious, relaxing, and memorable vacation!

Vanessa Vargas

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Actividades

a large room with exercise equipment

Gym

a room with wooden columns and toys

The Kidsdom

a golf course with trees and a building in the background

Golf in the Caribbean

a man and woman sitting at a table with food and drinks

All-inclusive

two women in swimsuits sitting in a pool

Authentic moments

Eventos

a hallway with marble floor and white tables
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  • 26

    Salas de eventos
  •  
  • 3735

    Personas
  •  
  • 40991

    ft²

Paradisus Cancun is one of the most prestigious meeting resorts in the Cancun hotel area. Featuring 21 spacious meeting rooms equipped with state-of-the-art technology in the heart of paradise. Celebrate weddings and host business meetings, conventions, and galas with us. Our staff will exceed your expectations.

1

¿Cuál es la categoría de este alojamiento?

El hotel tiene una categoría de 5 estrellas.

2

¿A qué hora se pueden realizar el check-in y el check-out?

El check-in se puede realizar a partir de las 15:00 el día de entrada, y el check-out hasta a las 12:00 el día de salida.

3

¿Cuáles son los datos de contacto?

Se puede contactar con este alojamiento llamando al teléfono +52 998 881 1100 o enviando un e-mail al correo paradisus.cancun@melia.com.

4

¿Cuál es la dirección de este establecimiento?

Está situado en Boulevard Kukulcan, km 16.5, Cancun, 77500 Mexico.

5

¿Podré tener Wi-Fi gratis?

Sí, los clientes alojados en el hotel pueden disfrutar de Wi-Fi gratuito en todo el establecimiento.

6

¿Qué servicios ofrece?

Entre los servicios que se ofrecen destacan: Alongside the beach, Outdoor pool, À la carte restaurant, Snack bar, Garden, Golf course, Tennis court, Kids club, Buffet Restaurant, Evening entertainment, Room service, Beauty salon, Meeting rooms, Terrace, Experiences programme, Wi-Fi.

7

¿Existe algún servicio exclusivo?

Sí, escoge un mundo de exclusividad y sofisticación con nuestros servicios Immerse yourself in an adults-only privacy and luxury haven y Experience the best moments with your family with premium amenities. Atenciones y detalles superiores te esperan para hacer mucho más especial tu estancia.

8

¿De cuántos restaurantes y bares dispone?

El establecimiento cuenta con una amplia oferta gastronómica, que podrás probar en cualquiera de sus 20 restaurantes y bares.

9

¿Qué ventajas aporta ser cliente MeliáRewards?

MeliáRewards es nuestro programa de fidelidad, con el que podrás disfrutar de ventajas y ofertas exclusivas. Pertenecer significa recibir más: más valor, porque disfrutas de puntos, sorpresas y descuentos; más posibilidades, porque puedes obtener y canjear puntos de mil maneras; y más tiempo, porque tú eres nuestra prioridad.

10

¿Cómo puedo asegurarme de que obtengo el mejor precio?

En Meliá te aseguraremos siempre la mejor tarifa. Por lo que si encuentras una oferta a un precio inferior con las mismas condiciones (fechas, tipo de habitación, etc.), nosotros te conseguiremos el mejor precio. Solo tienes que ponerte en contacto con Atención al Cliente y estaremos encantados de igualarte la tarifa.

11

¿Cuánto cuesta alojarse en Paradisus Cancún?

Los precios en Paradisus Cancún pueden variar en función del tipo de estancia. Las fechas escogidas, la tipología de habitación u otras condiciones serán las que marquen el precio final. Selecciona las fechas que mejor te convengan y te mostraremos el precio y las tarifas disponibles para este hotel.

Descubre nuestras marcas

  • luxury
  • premium
  • essential