What is the official category of the accommodation?

The accommodation is pending assignment of an official category.

What are the time limits for check-in and check-out?

Check-in can be made from on the arrival day. Check-out must be made before on the departure day.

What are the contact details?

You can contact this accommodation by calling or by sending an e-mail to .

What is the address of the accommodation?

It is located at , Cancun, Mexico .

Will I have Free Wi-Fi?

No, the accommodation does not yet offer this service.

Are there any exclusive services?

No, although we are sure that the comfort, service and surroundings will make your stay even more special.

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 20 restaurants and bars.

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

How much does it cost to stay at Paradisus Cancún?

Rates at Paradisus Cancún can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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Paradisus Cancún

Cuisine

Discover our restaurants and bars

Sal Steak Cave

Steakhouse
Exclusive views

Satisfy your taste buds at Sal Steak Cave. For an extra charge you can enjoy succulent cuts of meat and superior-quality ingredients prepared by our expert chefs using the most avant-garde techniques and high-tech equipment. Guests staying in The Reserve and Family Concierge have one dinner included per stay. For adults only (+18). With extra charge. Restaurant open to the public.

Adapted to allergies and intolerances

High-speed Wi-Fi

Payment by credit card

Personalised service

See opening hours

+52 998 881 1100

Learn more

Cappella

Italian cuisine
Exclusive views

A classic Italian restaurant reinterpreted with a welcoming and sophisticated ambience. Capella brings timeless flavors to life through subtle elegance.

Adapted to allergies and intolerances

High-speed Wi-Fi

Non-smoking

Patio

See opening hours

Learn more

Malva Food Bazaar

International cuisine
Sea view

A buffet with local and international specialties served throughout the day. From freshly baked bread to salads, meat, fish, and vegan options… everything is delicious! Locally sourced ingredients make it even more special.

Adapted to allergies and intolerances

Air-conditioning

High-speed Wi-Fi

Non-smoking

See opening hours

Kanna Beach Club

Bar
Sea view

Discover a new concept in ecological, “boho chic” and fashionable cuisine. A blend of the freshest ingredients from the Mexican coast, from Baja California to Quintana Roo. Come and try a delicious organic tiki cocktail with our DJs. It provides Bali beds for up to 6 people and an à la carte menu (with extra charge). Open to the public.

Beach Club

DJ sessions

Payment by credit card

Private parking

See opening hours

+52 998 881 1100

Cielo

Local cuisine
Sea view

Mexico tastes like heaven. A wide variety of ingredients typical of Mexican cuisine are complemented with versatile techniques to create world-renowned dishes. Discover textures, aromas, and the most delicious signature cuisine. Because the taste of Mexico is unforgettable.

Adapted to allergies and intolerances

Air-conditioning

High-speed Wi-Fi

Non-smoking

See opening hours

The Reserve

Santé

Mediterranean cuisine
Sea view

The Mediterranean awaits you. Enjoy the good life with olives, wheat, and wine, and savor a wide range of flavors with Arabic, Ottoman, Andalusian, Byzantine and Roman influences. For The Reserve guests only.

Adapted to allergies and intolerances

High-speed Wi-Fi

Non-smoking

Outdoor areas

See opening hours

Lemon Fish

Asian fusion cuisine
Exclusive views

Try a fusion of mouth-watering flavors, from Hokkaido, Chubu, and Kansai, to Lima, Arequipa, and Cuzco. With a Japanese base, Peruvian touches, and Mexican influences, savor the freshness and originality of Nikkei cuisine.

Adapted to allergies and intolerances

Garden

High-speed Wi-Fi

Non-smoking

See opening hours

Family Concierge

Agua Marina

International cuisine
Sea view

Enjoy all the wealth of our oceans with a unique combination of seafood dishes. All prepared with a delicious mix of ingredients from the Mexican coast, from Ensenada to Campeche, passing through Mazatlán, Nayarit and Veracruz.

Adapted to allergies and intolerances

Non-smoking

Outdoor areas

Terrace

See opening hours

Taquería Blue Agave

Local cuisine
Exclusive views

In Mexico, eating a taco is considered an art. Savor Mexican cuisine, with its origin in Nahuatl, Mexico City as its capital and the "taquero" as its protagonist. Enjoy an experience that still forms a major part of Mexican folklore.

Adapted to allergies and intolerances

Air-conditioning

High-speed Wi-Fi

Non-smoking

See opening hours

Ginger Bar

Bar
Sea view

A tropical smoothie bar becomes a Montreal-style bar as the sun goes down, and a trendy cocktail bar at night. An informal and relaxed vibe with large spaces and an area with Bali beds.

Air-conditioning

Cocktail Bar

High-speed Wi-Fi

Non-smoking

See opening hours

Fahrenheit Bar

Bar
Pool view

The perfect place to catch come rays, chat, and take a refreshing dip before enjoying a beverage without leaving the pool. The breathtaking views of the Caribbean and the comfortable design of the bar create an vibe of exotic charm.

Cocktail Bar

High-speed Wi-Fi

Outdoor areas

Pool bar

See opening hours

Coffee Corner by Nespresso

Coffee shop
Exclusive views

A coffee lovers dream! Enjoy a wide range of delicious coffees and a choice of pastries, cookies, panini and cocktails throughout the day.

Adapted to allergies and intolerances

Designer restaurant

High-speed Wi-Fi

Non-smoking

See opening hours

Ginger Lounge

Bar
Exclusive views

Enjoy this spacious venue, with an informal and relaxed atmosphere and an area with Bali beds. Have fun with the music from our resident DJ.

Air-conditioning

Cocktail Bar

DJ sessions

Lounge

Lemon Fish Bar

Bar
Exclusive views

Nikkei inspiration comes to Lemon Fish Bar with a pisco-flavored experience. In addition to a selection of beverages and cocktails based on sake, beer and Japanese and Mexican whiskey.

Adapted to allergies and intolerances

Garden

High-speed Wi-Fi

Non-smoking

Blue Agave Bar

Bar
Exclusive views

A journey through Mexico where drinks are the protagonists. Mexican spirits, beers and wines combine to offer everything: from a more classic and authentic Mexican cocktail bar to the most innovative flavors.

Air-conditioning

Cocktail Bar

High-speed Wi-Fi

Non-smoking

See opening hours

The Reserve

Santé Bar

Bar
Sea view

A purely Mediterranean cocktail bar with a selection of classic cocktails. Created with aperol, sambuca, pastis, arak, gins and touches of natural fruit. Exclusively for The Reserve guests.

Cocktail Bar

High-speed Wi-Fi

Non-smoking

Pool bar

Pool Bar

Bar
Sea view

The ideal place to enjoy a wide variety of fresh tropical drinks and kid-friendly mocktails. In addition, these drinks can be served from the comfort of our wet bar.

Cocktail Bar

High-speed Wi-Fi

Non-smoking

Pool bar

See opening hours

Mascalzone

Aperitifs
Exclusive views

Enjoy exquisite flavors by the pool. Delicious pizzas, radiant sun, and ideal atmosphere - what else could you ask for?

Garden

High-speed Wi-Fi

Non-smoking

Wi-Fi

See opening hours

Flora

Local cuisine
Garden view

Enjoy a delicious dining experience at Flora. A restaurant inspired by the goddess of flowers and nature that invites you to enjoy the most exquisite Mexican flavours using kilometre zero products.

Adapted to allergies and intolerances

Digital menus

High-speed Wi-Fi

Non-smoking

See opening hours

Twe12lvet

Ice cream shop
Garden view

An ice cream corner featuring 12 artisan flavours where creativity and smoothness meet. Immerse yourself in a sweet and creamy universe, where each flavour is a delicious chapter and each number tells the story of our irresistible ice cream.

Garden

Non-smoking

Outdoor areas

Wi-Fi

See opening hours