Alcalá. Guía de Isora. Tenerife, Spain

RedLevel at Gran Meliá Palacio de Isora

a pool with umbrellas and chairs in front of a building
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Avenida de los Océanos, 1, Alcalá. Guía de Isora. Tenerife

The epitome of elegance and exclusivity in Tenerife

This charming adults-only (+16) hotel, located at the foot of Mount Teide and lapped by the Atlantic Ocean, offers a refined experience featuring personalised amenities and an exquisite premium service. An oasis of pure magnetism with incredible swimming pools, including the longest infinity pool in Europe, and gardens which blend in perfectly with the natural beauty of Tenerife. With facilities which inspire calm and serenity accompanied by sophisticated and cutting-edge design. Discover this sanctuary of unique services.

Accommodation

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RedLevel

RedLevel Deluxe

  • Garden view
  • 1 King bed or two single beds
  • 581 ft²
Immerse yourself in an everlasting springtime experience in this room featuring a fully equipped private terrace and scenic views. Indulge in the exclusive RedLevel services designed for guests aged 16 and above.
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a mirror in a room with a bed and a lamp
RedLevel

RedLevel Deluxe Ocean Partial

  • Ocean views
  • 1 King bed or two single beds
  • 581 ft²
Savour a room with a terrace with partial views of the Atlantic Ocean from which you can enjoy the eternal spring weather in the Canary Islands and the exclusive RedLevel service. For adults only, from age 16.
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a room with a bed and a bathtub
RedLevel

RedLevel Deluxe Ocean Partial View with Whirlpool

  • Ocean views
  • 1 King bed or two single beds
  • 581 ft²
Enjoy pure hedonism on the terrace of this room with partial views of the ocean and a whirlpool bathtub. A genuine pleasure for the five senses with all the exclusive RedLevel services. For adults only, from age 16.
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a bed with white sheets and a window overlooking a body of water
RedLevel

RedLevel Junior Suite Ocean Front

  • Sea view
  • 1 King bed or two single beds
  • 688 ft²
Ideal for sea lovers, this elegant room has a private terrace with stunning frontal views of the Atlantic. A place to wake up to the majesty of the waves. For adults only, from age 16. Located in the resort area.
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a room with a bed and a table and chairs
RedLevel

RedLevel Junior Suite Large Terrace and Whirlpool

  • Garden view
  • 1 King bed or two single beds
  • 1001 ft²
This room offers a private terrace overlooking the RedLevel pool or the resort gardens and a whirlpool bathtub. Long live the eternal spring of the Canary Islands. For adults only, from age 16. Located in the adults area.
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a balcony with a sink and a palm tree
RedLevel

RedLevel Junior Suite Ocean Front with Whirlpool Bathtub

  • Ocean views
  • King-size bed
  • 581 ft²
The sea will greet you every morning in a room with a terrace with a whirlpool bathtub and frontal Atlantic Ocean views. The ideal place to share an exclusive RedLevel experience. For adults only, from age 16. Located in the adults area.
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a bedroom with a bed and a mirror
RedLevel

RedLevel Master Suite Ocean View with Bathtub on Terrace

  • Ocean views
  • King-size bed
  • 1194 ft²
Comfortable suite with partial ocean views. It also has a deep bathtub, a spacious lounge, a bedroom with a double bed, two bathrooms and amenities by Carner. Immerse yourself in the charms of the Atlantic from a suite decorated in warm colours.
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a pool with a gazebo and a wood door
RedLevel

Adults-Only RedLevel Villa with Private Pool

  • Garden view
  • King-size bed
  • 4305 ft²
Exclusive private villa with heated pool, ideal for your stay in Tenerife. Located on the seafront, it features a garden with a Balinese bed and gazebo. The loft has a bedroom, dressing area, lounge, maxibar and bathroom with whirlpool bathtub. Plus the benefits of RedLevel. For adults only, from age 16
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a pool with lounge chairs and palm trees

Treat yourself to an immersive experience with the RedLevel luxury service

RedLevel: pure elegance for adults only. The Gran Meliá premium service is an oasis of exclusivity with unique benefits and private where you can rest and relax in peace.

a pool with umbrellas and a building with balconies
a pool with palm trees and a beach and a body of water
a pool with lounge chairs and palm trees
a table with plates and flowers on it and chairs on a deck overlooking a beach
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Highlighted Services

a massage tables with white sheets on it

Spa By Clarins

The perfect combination of massage techniques, highly efficient products designed by Clarins and an unparalleled sensory experience. A sensation of extreme well-being and pleasure for all the senses, with delicate aromas, personalised music, sumptuous textures, tasty herbal teas...

a pool with water jets and trees
Swimming pools

Discover an incredible saltwater infinity pool measuring more than 5000m2, 80 water beds and 2 water rituals at the Gran Meliá Palacio de Isora resort. And guests staying in our RedLevel rooms and suites also have access to two swimming pools reserved for adults only.

a room with exercise equipment
Gym

Equipped with the most modern facilities and attended by qualified staff, work out in our impressive gym. It also offers personal training services, nutritional guidance and customised training programmes (extra charge).

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Adults only property

Personalized Butler Service

Bali bed
Extra fee

Heated pool

Infinity pool

Direct access to the beach

Private beach

Spa treatment
Extra fee

La Terrasse by Jorge Peñate

a table set for a dinner with palm trees and a beach in the background
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Le Bistrot Provençal

a restaurant with tables and chairs and plants
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L’Olio – Trattoria & Pizza Bar

a room with white tables and chairs and a large window
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1 / 3
a pool with umbrellas and chairs in front of a building
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Average rating
4.6/5
179 reviews

Es un lujo que debes darte, si puedes permitírmelo. El hotel es muy grande, pero no masificado. El Red Level es la zona de lujo dentro del lujo. El servicio se esmera en cuidar al viajero y lo consigue. Mención especial merece Lorenzo, siempre atento al detalle, pero sin tomarse excesivas confianzas. Cuenta con un gran equipo a su altura. Repetiremos. Gracias

Ferbimpeq Mondeo

This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.

Chus Dominguez

02/07/2025

5/5

Un hotel que cumple con mis expectativas. Muy bonito y el servicio genial, así como ka ubicación. Sin duda volveré.

This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.

Amelia Mantovani

02/06/2025

5/5

Strepitoso bello e sofisticato.C'è tutto quello di cui uno ha bisogno.Ottime le colazioni nel parco circostante dove si trova anche una SCONFINATA piscina di acqua salata.

This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.

Rolf Sm

02/05/2025

5/5

Hotel im Hotel - alles auf einem sehr hohen Niveau, von der separaten Red Level Lobby, Empfang, Service, Ausstattung der Zimmer, die besondere Lage direkt am Meer mit wunderschönen Ausblicken auf die Insel Gomera, der gepflegte Garten, das schöne Gartenrestaurant mit hervorragendem Frühstück, die kostenlosen Tapas und Drinks am Nachmittag. Ein Bereich der Ruhe und Gelassenheit, bei dem es an nichts fehlt. Im restlichen Hotel steht ein fast unendliches Angebot zur Verfügung. Aber - es ist immer noch ein sehr großes Hotel mit allen Vor- und Nachteilen. Wir waren schon zweimal da und genießen neben dem besonderen Service vor allem den Garten und die direkte Lage an der kilometerlangen Strandpromenade.

This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.

Super Hotel und bestes Ambiente. Ein eigenes 5 Sterne Hotel. Entertainment klasse.

Gerd Stüwe Prof. Dr.

This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.
1 / 5

Es un lujo que debes darte, si puedes permitírmelo. El hotel es muy grande, pero no masificado. El Red Level es la zona de lujo dentro del lujo. El servicio se esmera en cuidar al viajero y lo consigue. Mención especial merece Lorenzo, siempre atento al detalle, pero sin tomarse excesivas confianzas. Cuenta con un gran equipo a su altura. Repetiremos. Gracias

Ferbimpeq Mondeo

This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.

Chus Dominguez

02/07/2025

5/5

Un hotel que cumple con mis expectativas. Muy bonito y el servicio genial, así como ka ubicación. Sin duda volveré.

This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.

Amelia Mantovani

02/06/2025

5/5

Strepitoso bello e sofisticato.C'è tutto quello di cui uno ha bisogno.Ottime le colazioni nel parco circostante dove si trova anche una SCONFINATA piscina di acqua salata.

This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.

Rolf Sm

02/05/2025

5/5

Hotel im Hotel - alles auf einem sehr hohen Niveau, von der separaten Red Level Lobby, Empfang, Service, Ausstattung der Zimmer, die besondere Lage direkt am Meer mit wunderschönen Ausblicken auf die Insel Gomera, der gepflegte Garten, das schöne Gartenrestaurant mit hervorragendem Frühstück, die kostenlosen Tapas und Drinks am Nachmittag. Ein Bereich der Ruhe und Gelassenheit, bei dem es an nichts fehlt. Im restlichen Hotel steht ein fast unendliches Angebot zur Verfügung. Aber - es ist immer noch ein sehr großes Hotel mit allen Vor- und Nachteilen. Wir waren schon zweimal da und genießen neben dem besonderen Service vor allem den Garten und die direkte Lage an der kilometerlangen Strandpromenade.

This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.

Super Hotel und bestes Ambiente. Ein eigenes 5 Sterne Hotel. Entertainment klasse.

Gerd Stüwe Prof. Dr.

This section shows customer reviews collected by Google Reviews about their experience at RedLevel at Gran Meliá Palacio de Isora.

Activities

a body of water with buildings and mountains in the background

Exceptional experiences

a tennis court with a fence around it

Sports activities

a table with a drink on it

Unique workshops

a fountain in a courtyard with palm trees

Evening leisure experiences

Events

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  • 9

    Event rooms
  •  
  • 1560

    People
  •  
  • 21084

    ft²

Host your events and conferences in this business hotel in Tenerife, with event rooms with abundant natural light and the latest technology. Facilities which include beautiful outdoor spaces which are perfect for any type of professional event or intimate celebration.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +34 922 86 90 00 or by sending an e-mail to gran.melia.palacio.isora@melia.com.

4

What is the address of the accommodation?

It is located at Avenida de los Océanos, 1, Tenerife, 38686 Spain.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Adults only property, Personalized Butler Service, Bali bed, Heated pool, Infinity pool, Direct access to the beach, Private beach, Spa treatment

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our Audi Experience service. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 9 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at RedLevel at Gran Meliá Palacio de Isora?

Rates at RedLevel at Gran Meliá Palacio de Isora can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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