Alcalá. Guía de Isora. Tenerife, Spain

RedLevel at Gran Meliá Palacio de Isora

a pool with umbrellas and chairs in front of a building

Avenida de los Océanos, 1, Alcalá. Guía de Isora. Tenerife

The epitome of elegance and exclusivity in Tenerife

This charming adults-only (+16) hotel, located at the foot of Mount Teide and lapped by the Atlantic Ocean, offers a refined experience featuring personalised amenities and an exquisite premium service. An oasis of pure magnetism with incredible swimming pools, including the longest infinity pool in Europe, and gardens which blend in perfectly with the natural beauty of Tenerife. With facilities which inspire calm and serenity accompanied by sophisticated and cutting-edge design. Discover this sanctuary of unique services.

Accommodation

a room with a bed and a table and chairs
RedLevel

RedLevel Deluxe Room Large Terrace and Whirlpool

  • Garden view
  • 1 King bed or two single beds
  • 48 m²
This room offers a private terrace with views of the RedLevel pool or the resort gardens and a whirlpool bathtub. Long live the eternal spring of the Canary Islands. For adults only, from age 16.
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a mirror in a room with a bed and a lamp
RedLevel

RedLevel Deluxe Partial Ocean

  • Ocean views
  • 1 King bed or two single beds
  • 48 m²
Savour a room with a terrace with partial views of the Atlantic Ocean from which you can enjoy the eternal spring weather in the Canary Islands and the exclusive RedLevel service. For adults only, from age 16.
Learn more
a bed with white sheets and a window overlooking a body of water
RedLevel

RedLevel Deluxe Ocean Front

  • Sea view
  • 1 King bed or two single beds
  • 48 m²
Ideal for sea lovers, this elegant room features a private terrace with stunning frontal views of the Atlantic. A place to wake up to the majesty of the waves and disconnect in a dream setting. For adults only aged 16 and over.
a room with a bed and a bathtub
RedLevel

RedLevel Deluxe Partial Ocean View and Hydromassage

  • Ocean views
  • 1 King bed or two single beds
  • 48 m²
Enjoy pure hedonism on the terrace of this room with partial views of the ocean and a whirlpool bathtub. A genuine pleasure for all the five senses with all the exclusive services of the RedLevel. For adults only, from age 16.
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a balcony with a sink and a palm tree
RedLevel

RedLevel Frontal Ocean View Junior Suite with Jacuzzi

  • Ocean views
  • 1 King bed or two single beds
  • 48 m²
The sea will greet you every morning in a room with a terrace with a whirlpool bathtub and frontal views of the immense Atlantic Ocean. The ideal place to share an exclusive RedLevel experience. For adults only, from age 16.
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a pool with a gazebo and a wood door
RedLevel

Adults-Only RedLevel Villa with Private Pool

  • Garden view
  • King-size bed
  • 120 m²
Exclusive 600 m2 private villa boasting a heated pool, ideal for your stay in Tenerife. Located in front of the sea, it features a garden with a Bali bed and gazebo. The 120 m2 loft-style space includes a bedroom, dressing room, living room, maxi bar and bathroom with a whirlpool bathtub plus all the RedLevel benefits. For adults only (+16).
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a bedroom with a bed and a mirror
RedLevel

RedLevel Ocean View Master Suite with Bathtub on Terrace

  • Garden view
  • 1 King bed or two single beds
  • 99 m²
Enjoy the comfort and privacy of this 100 m2 suite with private terrace featuring a deep soaking bathtub, spacious living room, bedroom with king-size bed, two bathrooms and Carner toiletries. Immerse yourself in the charms of the Atlantic from this suite, decorated in warm shades.
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a room with a bed and chairs and a table
RedLevel

RedLevel Deluxe Room

  • Garden view
  • 1 King bed or two single beds
  • 48 m²
Immerse yourself in an everlasting springtime experience in this room featuring a fully equipped private terrace and scenic views. Indulge in the exclusive RedLevel services designed for guests aged 16 and above.
a room with a checkered floor and a table and chairs

Treat yourself to an immersive experience with the RedLevel luxury service

RedLevel: pure elegance for adults only. The Gran Meliá premium service is an oasis of exclusivity with unique benefits and private where you can rest and relax in peace.

a pool with umbrellas and chairs in front of a building
a table set up with white plates and chairs on a balcony overlooking a body of water
a room with a checkered floor and a table and chairs
a pool with chairs and a building
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Unbeatable location

Alongside a black-sand beach and between natural pools

Unique natural environment

Views of Mount Teide, the Los Gigantes Cliffs and the island of La Gomera

Gourmet experience

Fantastic choice of internationally renowned dining experiences

RedLevel exclusivity

A team of expert butlers at the service of our guests

Infinity pool

The largest saltwater pool in a hotel in Europe: 5,000m2 of total well-being

Bar Garden

Unforgettable sunsets with live music and an open-bar service

Services and facilities

  • Vip lounge
  • À la carte restaurant
  • Business centre
  • Nearby golf course
  • Buffet Restaurant
  • Heated swimming pool
  • Wellness programme
  • 24-hour gym
  • Tennis court
  • Evening entertainment
  • Alongside the beach
  • Villas
  • Private car park
  • Private reception
  • Butler

La Terrasse by Jorge Peñate

a table set for a dinner with palm trees and a beach in the background

Le Bistrot Provençal

a restaurant with tables and chairs and plants

L’Olio – Trattoria & Pizza Bar

a room with white tables and chairs and a large window
1 / 3
a resort with a pool and palm trees
Average rating
4.6/5
117 reviews

Antonio P

17/09/2024

5/5

From NJ, USA!! Came here for my Honeymoon and I cannot say enough good things about this place. If you’re on the fence picking a place on this beautiful island, I will just say that our time here was unforgettable and the team made us feel extremely special even though there are many other guests there! They were always accommodating and the room was extremely clean. Can’t say enough about this place. Special thanks to Lucas, Moha, and Andre!!! Amazing people.

This section shows customer opinions collected by Google Reviews.

Eider D.

29/08/2024

5/5

Repetimos en la zona Red Level y no tengo más que buenas palabras (y recuerdos) un año más. Siento ser un desastre con los nombres pero cada persona que te atiende (desde el check in, hasta la piscina o los restaurantes) se esfuerzan por hacer que tengas una experiencia inolvidable. Sin duda el Red Level es un oasis de tranquilidad y la oferta de restaurantes del hotel simplemente magnífica.

This section shows customer opinions collected by Google Reviews.

Alex Barreras

28/08/2024

5/5

Este verano hemos ido al RedLevel por quinto año consecutivo. Lo descubrimos durante el COVID ya que era un hotel muy seguro y nos quedamos enamorados del lugar y de la gente. Desde el check-in al check-out, la experiencia no puede ser más satisfactoria. El personal de recepción (Lucas, Jessica y Vero), el personal de la piscina (Jose, Alejandro, Pablo), el personal del desayuno (Lorenzo, Saray, Gladis)... y Moha, cómo no, año a año nos tratan de manera muy especial. La calidad de la comida en los restaurantes RedLevel es lo que se puede esperar de un hotel 5 estrellas. Mi favorito: El Bistrot Provençal. El desayuno es de los mejores que he probado, variado, de calidad y sobre todo, tranquilo. Otros restaurantes como la Terrasse o Duo merecen también la pena. Como áreas de mejora, este año han eliminado las reservas para el almuerzo en los restaurantes. Algo negativo ya que genera colas innecesarias y no brinda una experiencia acorde a la expectativa. Esperemos que el verano que viene vuelva el sistema de reservas en Oasis. Además, tienen que poner más empeño en el almuerzo en el Buffet, ni la variedad ni la calidad de la comida corresponden al nivel de éste hotel. En resumen, una estancia inolvidable (como los años anteriores) gracias a un personal que siempre está dispuesto a agradar y a unas instalaciones envidiables. Volveremos!

This section shows customer opinions collected by Google Reviews.

Sarah Zaeyen

25/08/2024

5/5

Semplicemente un’esperienza di puro piacere. Coccole da 10 e lode nel centro benessere. Cibi buonissimi dai più golosi ai più sani sempre a disposizione in ogni area dell’hotel. Servizio eccellente. Location impeccabile, camere molto belle e confortevoli. La cena alla La Terrasse è stata strepitosa! Che livello alto di cucina ❤️ L’esperienza passata all’hotel è diventata il mio nuovo “happy thought” 😍 Grazie Gran Melia per offrire un sevizio così eccellente a Tenerife.

This section shows customer opinions collected by Google Reviews.

Zee Nike

02/09/2024

5/5

Agradecer el servicio de Lorenzo en el desayuno.

This section shows customer opinions collected by Google Reviews.
1 / 5

Antonio P

17/09/2024

5/5

From NJ, USA!! Came here for my Honeymoon and I cannot say enough good things about this place. If you’re on the fence picking a place on this beautiful island, I will just say that our time here was unforgettable and the team made us feel extremely special even though there are many other guests there! They were always accommodating and the room was extremely clean. Can’t say enough about this place. Special thanks to Lucas, Moha, and Andre!!! Amazing people.

This section shows customer opinions collected by Google Reviews.

Eider D.

29/08/2024

5/5

Repetimos en la zona Red Level y no tengo más que buenas palabras (y recuerdos) un año más. Siento ser un desastre con los nombres pero cada persona que te atiende (desde el check in, hasta la piscina o los restaurantes) se esfuerzan por hacer que tengas una experiencia inolvidable. Sin duda el Red Level es un oasis de tranquilidad y la oferta de restaurantes del hotel simplemente magnífica.

This section shows customer opinions collected by Google Reviews.

Alex Barreras

28/08/2024

5/5

Este verano hemos ido al RedLevel por quinto año consecutivo. Lo descubrimos durante el COVID ya que era un hotel muy seguro y nos quedamos enamorados del lugar y de la gente. Desde el check-in al check-out, la experiencia no puede ser más satisfactoria. El personal de recepción (Lucas, Jessica y Vero), el personal de la piscina (Jose, Alejandro, Pablo), el personal del desayuno (Lorenzo, Saray, Gladis)... y Moha, cómo no, año a año nos tratan de manera muy especial. La calidad de la comida en los restaurantes RedLevel es lo que se puede esperar de un hotel 5 estrellas. Mi favorito: El Bistrot Provençal. El desayuno es de los mejores que he probado, variado, de calidad y sobre todo, tranquilo. Otros restaurantes como la Terrasse o Duo merecen también la pena. Como áreas de mejora, este año han eliminado las reservas para el almuerzo en los restaurantes. Algo negativo ya que genera colas innecesarias y no brinda una experiencia acorde a la expectativa. Esperemos que el verano que viene vuelva el sistema de reservas en Oasis. Además, tienen que poner más empeño en el almuerzo en el Buffet, ni la variedad ni la calidad de la comida corresponden al nivel de éste hotel. En resumen, una estancia inolvidable (como los años anteriores) gracias a un personal que siempre está dispuesto a agradar y a unas instalaciones envidiables. Volveremos!

This section shows customer opinions collected by Google Reviews.

Sarah Zaeyen

25/08/2024

5/5

Semplicemente un’esperienza di puro piacere. Coccole da 10 e lode nel centro benessere. Cibi buonissimi dai più golosi ai più sani sempre a disposizione in ogni area dell’hotel. Servizio eccellente. Location impeccabile, camere molto belle e confortevoli. La cena alla La Terrasse è stata strepitosa! Che livello alto di cucina ❤️ L’esperienza passata all’hotel è diventata il mio nuovo “happy thought” 😍 Grazie Gran Melia per offrire un sevizio così eccellente a Tenerife.

This section shows customer opinions collected by Google Reviews.

Zee Nike

02/09/2024

5/5

Agradecer el servicio de Lorenzo en el desayuno.

This section shows customer opinions collected by Google Reviews.

Activities

a massage tables with white sheets on it

Spa By Clarins

a body of water with buildings and mountains in the background

Exceptional experiences

a pool with water jets and trees

Swimming pools

a tennis court with a fence around it

Sports activities

a table with a drink on it

Unique workshops

a room with exercise equipment

Gym

a fountain in a courtyard with palm trees

Evening leisure experiences

Events

a room with a table and chairs
  • 9

    Event rooms
  •  
  • 1560

    People
  •  
  • 1958

Host your events and conferences in this business hotel in Tenerife, with event rooms with abundant natural light and the latest technology. Facilities which include beautiful outdoor spaces which are perfect for any type of professional event or intimate celebration.

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What are the benefits of being a MeliáRewards member?

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