RedLevel: pure elegance for adults only. The Gran Meliá premium service is an oasis of exclusivity with unique benefits and private areas where you can rest and relax in peace.
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Our RedLevel for adults only offers personalised attention, extraordinary comfort and superior-quality service. Stay in our RedLevel rooms, suites and villas and enjoy unique benefits and services during your stay in Tenerife, as well as a choice of private spaces within the Gran Meliá Palacio de Isora resort. Like a boutique hotel within a hotel where privacy and elegance reign supreme.
Access to the private Lounge
Access to a private pool
Private check-in and check-out
À la carte breakfast in a private area
Preferential reservations in restaurants
Private reception area
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Enjoy access to the private RedLevel Lounge, a beautiful adults-only space at the heart of this premium service. Open from 7am to 11pm. A space to enjoy a private à la carte or buffet breakfast from 8am to 11am, lunch or a snack from 1pm to 4pm (depending on the season), drinks and snacks during most of the day, and an open bar for an hour at sunset.
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Enjoy exclusive benefits as a RedLevel guest. With special rooms with a double whirlpool bathtub on the terrace, stunning private villas, butler service, Nespresso coffee machine, choice of pillows, aromatherapy, and in-room whirlpool menu. You will also benefit from a private reception for check-in and check-out, priority reservations, and information on excursions, among many other services. Benefit from exclusive access to the adults-only RedLevel private swimming pool as well as to the business area, boasting Internet access, library, and online newspapers, as well as board games and private parking.
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Our butler will personalise your stay and provide everything you need during your time at RedLevel at Gran Meliá Palacio de Isora. From the preparation of your whirlpool bathtub (optional) and free ironing of two non-delicate garments per day, to preferential reservations in our à la carte restaurants, Spa by Clarins (booking 1 day in advance), tennis courts, activities, excursions and transportation. We will also organise a personal tour of the resort, ice refills, mail delivery, wake-up calls, shoe-shine service (on request) and laundry collection (with extra charge).
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Our Pool Concierge service is only available at the adults-only RedLevel pool helping you with everything you need for a great day in the sun: premium-brand sunscreens, a water sprayer to cool off, cold, aromatic towels from the Spa by Clarins, sunglasses cleaning service, newspapers, magazines, books and board or card games.
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For greater privacy, stay in an exclusive RedLevel villa for adults only, with 600m2 of grounds containing an exceptional 120m2 villa. A stylish, loft-style space full of contemporary character and style. With a magnificent garden with a private pool, butler service, personalised minibar included in your stay, daily delivery of fruit, and an exclusive breakfast in the villa. There is also a turndown service, bedtime courtesy gift and personalised cleaning schedules. Villas also include access to the thermal circuit in Spa by Clarins.
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Immerse yourself in an eternal spring experience in this room with a furnished terrace and views of an exclusive garden. Enjoy the most elegant privacy in a RedLevel space reserved for adults (+16).
Immerse yourself in a stay with a terrace offering partial views of the Atlantic Ocean. Enjoy the eternal spring of the Canary Islands and the advantages of RedLevel from a welcoming space in the adult-only (+16) area.
Indulge in pure hedonism on a terrace with partial ocean views and a whirlpool bath. A true pleasure for the five senses within the adults-only (+16) area offered by RedLevel.
With views of its own garden, this elegant Adults Only (+16) Junior Suite combines indoor and outdoor spaces designed for relaxation. The best place to disconnect for as long as you need during your stay in Tenerife.
Collect unforgettable moments from a large terrace with privileged views of the pool and the resort's exclusive gardens. Let yourself be captivated by this delicate room in the area reserved for adults (+16).
Begin your relaxing days facing the brilliant sea and unwind in a splendid whirlpool bath. An exclusive accommodation where you can share the RedLevel experience, from a reserved area for guests over 16 years of age.
Imagine enjoying a bath on a magnificent terrace next to the vast Atlantic. Make that dream a reality in this accommodation in the main resort, conceived to provide a premium experience for adults (+16).
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Exclusivity at its finest. Discover this majestic villa with a heated pool and tropical garden. Located in the adults-only area (+16), it offers greater serenity during your holiday in Tenerife.
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Discover a unique way to enjoy Tenerife in two connected villas, each with a heated pool and a large private garden. An exclusive retreat in the Adults Only (+16) area, designed for sharing special moments in total comfort and privacy.
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