RedLevel

RedLevel: pure elegance for adults only. The Gran Meliá premium service is an oasis of exclusivity with unique benefits and private where you can rest and relax in peace.

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Our RedLevel for adults only offers personalised attention, extraordinary comfort and superior-quality service. Stay in our RedLevel rooms, suites and villas and enjoy unique benefits and services during your stay in Tenerife, as well as a choice of private spaces within the Gran Meliá Palacio de Isora resort. Like a boutique hotel within a hotel where privacy and elegance reign supreme.

Access to the private Lounge
Butler service
Access to a private pool
Private check-in and check-out
Preferential reservations in restaurants
Preferential reservations for resort services
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Unique experiences

RedLevel Lounge

Enjoy access to the private RedLevel Lounge, a beautiful adults-only space at the heart of this premium service. Open from 7am to 11pm. A space to enjoy a private à la carte or buffet breakfast from 8am to 11am, lunch or a snack from 1pm to 4pm (depending on the season), drinks and snacks during most of the day, and an open bar for an hour at sunset.

RedLevel benefits

Enjoy exclusive benefits as a guest of the RedLevel. With special rooms with whirlpool bathtubs for two on the terrace, magnificent private villas, butler service, Nespresso coffee maker, extensive pillow menu, aromatherapy and hydromassage menu in the room. There is also a private reception to check in and check out, preferential reservations for hotel services and information about excursions and activities, among many other services. Get exclusive access to the private RedLevel swimming pool for adults and a business area with Internet access, a library and daily newspapers, as well as board games and a private car park.

Butler Service

Our butler will personalise your stay and provide everything you need during your time at RedLevel at Gran Meliá Palacio de Isora. From the preparation of your whirlpool bathtub (optional) and free ironing of two non-delicate garments per day, to preferential reservations in our à la carte restaurants, Spa by Clarins (booking 1 day in advance), tennis courts, activities, excursions and transportation. We will also organise a personal tour of the resort, ice refills, mail delivery, wake-up calls, shoe-shine service (on request) and laundry collection (with extra charge).

Pool Concierge

Our Pool Concierge service is only available at the adults-only RedLevel pool helping you with everything you need for a great day in the sun: premium-brand sunscreens, a water sprayer to cool off, cold, aromatic towels from the Spa by Clarins, sunglasses cleaning service, newspapers, magazines, books and board or card games.

Private Villas

For greater privacy, stay in an exclusive RedLevel villa for adults only, with 600m2 of grounds containing an exceptional 120m2 villa. A stylish, loft-style space full of contemporary character and style. With a magnificent garden with a private pool, butler service, personalised minibar included in your stay, daily delivery of fruit, and an exclusive breakfast in the villa. There is also a turndown service, bedtime courtesy gift and personalised cleaning schedules.

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Other superior rooms

RedLevel

RedLevel Deluxe Room

  • Double bed or two single beds
  • 48 m²

Enjoy the views of the Los Gigantes Cliffs or hotel gardens every morning from your terrace and all the personalised services of our RedLevel. For adults only, from age 16.

RedLevel

RedLevel Deluxe Room Large Terrace and Whirlpool

  • Pool view
  • Double bed or two single beds
  • 48 m²

This room offers a private terrace with views of the RedLevel pool or the resort gardens and a whirlpool bathtub. Long live the eternal spring of the Canary Islands. For adults only, from age 16.

RedLevel

RedLevel Deluxe Room Partial Ocean View

  • Ocean views
  • Double bed or two single beds
  • 48 m²

Savour a room with a terrace with partial views of the Atlantic Ocean from which you can enjoy the eternal spring weather in the Canary Islands and the exclusive RedLevel service. For adults only, from age 16.

RedLevel

RedLevel Deluxe Room Partial Ocean View with Whirlpool

  • Ocean views
  • Double bed or two single beds
  • 48 m²

Enjoy pure hedonism on the terrace of this room with partial views of the ocean and a whirlpool bathtub. A genuine pleasure for all the five senses with all the exclusive services of the RedLevel. For adults only, from age 16.

RedLevel

RedLevel Deluxe Room Frontal Ocean View with Whirlpool

  • Ocean views
  • Double bed or two single beds
  • 48 m²

The sea will greet you every morning in a room with a terrace with a whirlpool bathtub and frontal views of the immense Atlantic Ocean. The ideal place to share an exclusive RedLevel experience. For adults only, from age 16.

RedLevel

RedLevel Beachfront Garden Villa

  • Ocean views
  • King-size bed
  • 120 m²

A private villa to enjoy a dream holiday alongside the sea. With its own heated pool, tropical garden and Bali bed for unforgettable evenings, plus all the exceptional services of the RedLevel. For adults only, from age 16.

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