Tenerife - Guia de Isora, Spain

Gran Meliá Palacio de Isora

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Avenida Los Océanos, s/n, Alcalá, Tenerife - Guia de Isora

An eternal spring climate at the foot of Mount Teide

On the shores of the Atlantic Ocean in the foothills of Mount Teide, a magical experience awaits you in the midst of the natural magnetism of Tenerife. A five-star resort that leverages the natural beauty of the island and also has the longest infinity pool in Europe.

Accommodation

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Deluxe Room

  • Garden view
  • 1 King bed or two single beds
  • 581 ft²
A wonderful room with lovely outdoor views. An elegant room comprising a bedroom with a fully furnished, private terrace to enjoy every ray of sunshine during your holiday in Tenerife.
a room with a television and a couch

Deluxe Family

  • Garden view
  • 1 King bed or two single beds
  • 581 ft²
This room is ideal for families and offers a range of amenities to suit all guests. Relax in an exclusive setting, complete with an elegant bedroom with sofa bed and a modern bathroom with a rain shower.
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Deluxe Partial Ocean View

  • Ocean views
  • 1 King bed or two single beds
  • 581 ft²
The gentle sea breeze enters through the terrace of this room with a partial view of the Atlantic Ocean, perfectly integrated with the natural environment of the island. Relax in your elegant bedroom with a sofa-bed and a bathroom with a rain shower.
a bed with white sheets and a window overlooking a body of water

Deluxe Ocean Front View

  • Ocean views
  • 1 King bed or two single beds
  • 635 ft²
Designed for guests who love the sea, this room boasts a private terrace with spectacular panoramic views of the Atlantic. A beautiful view of the waves awaits you as you awaken every morning.
a living room with a couch and a television

Suite

  • Garden view
  • King-size bed
  • 839 ft²
Plenty of natural light floods this spacious suite with terrace. It features a separate lounge with a sofa-bed, a dining table, and a bedroom with a whirlpool bathtub and rain shower.
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Master Suite Two Bedrooms

  • City view
  • 1 double bed and 2 single beds
  • 1420 ft²
A private space in the heart of the majestic natural environment in Tenerife. It houses two separate bedrooms with access to two bathrooms, one with a whirlpool bathtub and a double rainshower. It also has two private terraces or balconies.
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RedLevel

RedLevel Deluxe Room

  • Garden view
  • King-size bed
  • 581 ft²
Immerse yourself in an eternal spring experience in this room featuring a fully equipped private terrace and panoramic views. Enjoy exclusive RedLevel services designed for guests aged 16 and over.
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RedLevel

RedLevel Deluxe Room Ocean View

  • Ocean views
  • 1 King bed or two single beds
  • 581 ft²
Immerse yourself in eternal spring when you stay in this room with a fully equipped private terrace and partial ocean views, perfect for admiring the Atlantic Ocean. Let yourself be pampered by the exclusive RedLevel services. For adults only, from age 16.
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RedLevel

RedLevel Deluxe Ocean Partial View and Whirlpool

  • Ocean views
  • 1 King bed or two single beds
  • 581 ft²
The epitome of hedonism is a bath in the whirlpool bathtub on your private terrace with a partial view of the Atlantic Ocean. A genuine pleasure for the five senses with all the exclusive RedLevel services. For adults only, from age 16.
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RedLevel

RedLevel Junior Suite Ocean Front

  • Sea view
  • 1 double bed or 2 single beds
  • 688 ft²
A unique awakening for sea lovers. A place to relax in a cosy atmosphere with a spectacular frontal view of the Atlantic Ocean and the magnificence of its waves.For adults only (+16).
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RedLevel

RedLevel Junior Suite Room Frontal Ocean View Whirpool Bathtub

  • Ocean views
  • King-size bed
  • 581 ft²
Wake up with great views of the sea in a room with a stunning private terrace with a whirlpool bathtub and panoramic ocean views. The ideal place to share an exclusive RedLevel experience. For adults only, from age 16.
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RedLevel

RedLevel Junior Suite Large Terrace and Whirlpool

  • Garden view
  • 1 King bed or two single beds
  • 1001 ft²
The eternal spring of the Canary Islands to accompany the best service. This room offers a private terrace overlooking the RedLevel pool or the resort gardens and a whirlpool bathtub. For adults only, from age 16. Located in the adults area.
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a bedroom with a television and a bed
RedLevel

RedLevel Suite Resort View

  • Garden view
  • King-size bed
  • 839 ft²
Discover a new holiday concept in this suite with terrace featuring a bedroom with access to a bathroom with hydromassage tub and double shower plus a living room with sofa bed. It is located in the resort area.
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a room with a table and chairs
RedLevel

RedLevel Suite Ocean View

  • Ocean views
  • King-size bed
  • 839 ft²
A suite with partial views of the Atlantic and a private terrace for the best family holidays. It features a bedroom and a bathroom with a whirlpool bathtub and double shower, plus a separate lounge with a sofa-bed.
Learn more
a bedroom with a bed and a mirror
RedLevel

RedLevel Master Suite Ocean View with Bathtub on the Terrace

  • Ocean views
  • King-size bed
  • 1194 ft²
With 111m2 of space reserved entirely for your well-being and privacy, this suite with partial ocean views is the ideal place for enjoying all the pleasures of the Atlantic. It also has a private terrace with a soaking tub, a lounge, a bedroom and two bathrooms. For adults only, aged from 16.
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a room with a glass table and chairs
RedLevel

RedLevel Master Suite 2 Bedrooms Ocean View

  • Ocean views
  • 1 double bed and 2 single beds
  • 1420 ft²
A 132 m2 suite designed for the whole family to be extra comfortable during their holidays in Tenerife. It features two bedrooms, a separate living room, two bathrooms and partial views of the blue Atlantic from its private terraces or balconies.
Learn more
a bedroom with a television and a bed
RedLevel

RedLevel Master Suite 2 Bedrooms Resort View

  • Garden view
  • 1 double bed and 2 single beds
  • 1420 ft²
The ultimate family holiday experienced in this dream suite with an exclusive private terrace, ideal for admiring the island's natural surroundings. It has two bedrooms, a separate living room, two bathrooms and elegant mahogany furniture with a contemporary design.
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a pool with a bed and pillows
RedLevel

RedLevel Villa Private Pool

  • Garden view
  • King-size bed
  • 4197 ft²
Travelling with the family becomes a totally new experience in this private beachfront villa. The large garden with a Bali bed and heated pool is the place where all the fun happens for kids and a haven of peace for adults.
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a pool with a gazebo and a wood door
RedLevel

RedLevel Villa with Private Pool Adults Only

  • Garden view
  • King-size bed
  • 4305 ft²
A stunning 600 m2 private villa that will become your own personal oasis at the foot of Mount Teide. With a private heated swimming pool, garden with Balinese bed and gazebo, and a 400 m2 loft-style room. It also features a lounge, dressing room and bathroom with a whirlpool bathtub. Plus exclusive RedLevel services. For adults only, from age 16.
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Treat yourself to an immersive experience with the RedLevel luxury service

RedLevel, the essence of luxury. An oasis of exclusivity with unique benefits and private areas, where you can share memorable experiences with your family or take refuge in spaces for adults only.

Exclusive packages

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Romantic getaway break

Celebrate your love with a bottle of cava and fresh fruit.

a tennis court with a fence around it

Sports courts

Enjoy the hotel tennis or paddle tennis courts.

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Parking

Park your vehicle in the hotel car park.

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a pool with water jets and trees
a room with white tables and chairs and a large window
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Highlighted Services

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Pet-friendly holidays

Enjoy a life well lived in this exclusive pet-friendly hotel in Tenerife. An atmosphere of distinction and hospitality, where your pet will enjoy walks through public areas and natural and organic amenities, among many other perks. To book a stay with your dog, please go to the booking process, choose your room category, rate, and add the extra pet friendly service. See terms and conditions.

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Spa

Subtle alchemy between highly efficient products created by Clarins, manual massage techniques and a sensorial environment that seeks the deepest well-being. Delicate aromas born from a combination of aromatherapy, personalised music, creamy textures, manual application, tasting of herbal teas... Genuine pleasure for all the senses.

a pool with water jets and trees
Swimming pools

Our resort boasts five outdoor swimming pools: the largest saltwater infinity pool in a hotel in Europe, a separate family pool, a children's pool with a pirate ship and a splash park, two adults-only pools, one of them exclusive to RedLevel guests. A paradise during your holidays in the Canary Islands.

a room with exercise equipment
Gym

Work out in our stunning gym with modern facilities and qualified personnel. It also offers personal training services, nutritional guidance and customised training programmes (extra charge).

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Rooftop area

Signature restaurant

Bali bed

Heated pool

Infinity pool

Outdoor swimming pool

Rooftop pool

Direct access to the beach

Outstanding recognitions

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

La Terrasse by Jorge Peñate

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L´Olio

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Oasis

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Average rating
4.4/5
5129 reviews

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Pawel Kesik

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Generally, this hotel is absolutely fantastic. Ranging from fantastic restaurants and bars from different cuisines, however drinks are a little pricey in the evening! The activities to do at the hotel is endless, always something exciting to do and especially for children such as Paddleboarding on the infinity pool, water carpets, water bridges and many others for adults too. The evening concert too! The rooms are good, with all the essential amenities and fantastic attention to detail on certain aspects of the rooms. However, places such as the bedboard, doors, wardrobe were showing there use too much as there were large chunks missing or scrapes. Furthermore everywhere was spotless, especially the bathroom. Words cannot describe how relaxing the shower was! The hotel grounds and pools are just so well kept and stunning ranging from exclusive scenery and huge pools! It was a fantastic experience and I will be returning again soon!

George Woolley

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Beautiful, relaxing and quiet. Our favourite hotel in the Canary Islands (out of 10+ we've been to) and the only one we'll be actively looking at visiting next year. The location was very well maintained, beautiful and easy to get around. The amount of activities for kids of all ages was wonderful. Particular shout-out to Luciana and the "mini club" for creating an environment our kids actively wanted to visit each day (normally they need a little more encouragement).

anonymous

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Pasamos 3 noches, desde el primer momento nos sentimos como en casa, tanto el trato de la recepcion principal como todo el equipo de restaurantes y bares hicieron que estuviéramos de 10! Volveremos

CARLOS LOPEZ-OROZCO

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

풀장이 일단 너무 좋았습니다. 부페 음식도 퀄리티가 훌륭하고, 매일 컨셉이 바뀝니다. 다음에 또 테네리페를 올 기회가 있다면 다시 오고 싶습니다. 방 컨디션으로 뭐라하는 리뷰를 봤는데 저는 괜찮았습니다.

B J Kang

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.
1 / 5

Gorąco polecam 🤩

Pawel Kesik

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Generally, this hotel is absolutely fantastic. Ranging from fantastic restaurants and bars from different cuisines, however drinks are a little pricey in the evening! The activities to do at the hotel is endless, always something exciting to do and especially for children such as Paddleboarding on the infinity pool, water carpets, water bridges and many others for adults too. The evening concert too! The rooms are good, with all the essential amenities and fantastic attention to detail on certain aspects of the rooms. However, places such as the bedboard, doors, wardrobe were showing there use too much as there were large chunks missing or scrapes. Furthermore everywhere was spotless, especially the bathroom. Words cannot describe how relaxing the shower was! The hotel grounds and pools are just so well kept and stunning ranging from exclusive scenery and huge pools! It was a fantastic experience and I will be returning again soon!

George Woolley

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Beautiful, relaxing and quiet. Our favourite hotel in the Canary Islands (out of 10+ we've been to) and the only one we'll be actively looking at visiting next year. The location was very well maintained, beautiful and easy to get around. The amount of activities for kids of all ages was wonderful. Particular shout-out to Luciana and the "mini club" for creating an environment our kids actively wanted to visit each day (normally they need a little more encouragement).

anonymous

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Pasamos 3 noches, desde el primer momento nos sentimos como en casa, tanto el trato de la recepcion principal como todo el equipo de restaurantes y bares hicieron que estuviéramos de 10! Volveremos

CARLOS LOPEZ-OROZCO

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

풀장이 일단 너무 좋았습니다. 부페 음식도 퀄리티가 훌륭하고, 매일 컨셉이 바뀝니다. 다음에 또 테네리페를 올 기회가 있다면 다시 오고 싶습니다. 방 컨디션으로 뭐라하는 리뷰를 봤는데 저는 괜찮았습니다.

B J Kang

This section shows customer reviews collected by Google Reviews about their experience at Gran Meliá Palacio de Isora.

Activities

a tennis court with trees and a fence

Tennis and Paddle Courts

a water park with a slide and trees

Splash Park

two men on paddle boards in a pool

Family fun

a fountain in a courtyard with trees and a dome

Evening entertainment

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Exceptional experiences

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Scuba diving

Events

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  • 9

    Event rooms
  •  
  • 1464

    People
  •  
  • 1904

Organize successful events and congresses in Tenerife in our sophisticated rooms with natural light and the latest technology. An environment with stunning outdoor spaces, ideal for any special celebration. This hotel forms part of the Road to Net Zero Events programme.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +34 922 86 90 00 or by sending an e-mail to gran.melia.palacio.isora@melia.com.

4

What is the address of the accommodation?

It is located at Avenida Los Océanos, s/n, Alcalá, Tenerife, 38686 Spain.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Rooftop area, Signature restaurant, Bali bed, Heated pool, Infinity pool, Outdoor swimming pool, Rooftop pool, Direct access to the beach

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our Audi Experience service. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 11 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Gran Meliá Palacio de Isora?

Rates at Gran Meliá Palacio de Isora can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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