SOL Palmanova - Mallorca

¡Iba con un poco de mido debido a algunas reseñas negativas que había leído, pero mi experiencia ha sido totalmente distinta y muy posotiva. Desde que entramos por la puerta, la atención fue impecable. Quiero destacar especialmente la amabilidad de todo el personal, desde la recepción hasta el equipo de sala. Mención especial para Aitor, el jefe del comedor, cuya profesionalidad, trato cercano y educación marcaron la diferencia en nuestra estancia. Es un gusto encontrarse con profesionales así que hacen que te sientas como en casa. ¡Repetiremos sin duda! " (Translated by Google) I was a little apprehensive because of some negative reviews I'd read, but my experience was completely different and very positive. From the moment we walked in the door, the service was impeccable. I especially want to highlight the friendliness of all the staff, from reception to the front-of-house team. Special mention goes to Aitor, the dining room manager, whose professionalism, friendly manner, and politeness made all the difference during our stay. It's a pleasure to encounter professionals like him who make you feel right at home. We will definitely be back!

Buena situación. Personal muy amable (Translated by Google) Great location. Very friendly staff.

We have just left after a 5 night stay , we are a 22 year old couple I am extremely disappointed I’ll be honest, the rooms were basic - which was fine , however the beds were so hard- and the tv had 1 English Channel which was bbc news The drinks were mid - standard all inclusive but for cider ect it is an extra 14 euro per person per night to upgrade to gold The food was awful, we ate in the restaurant twice , once for breakfast and once for dinner and ended up spending the majority of our spending money eating out The staff on reception were quite miserable and often rude which I was shocked about The entertainment was your standard hotel style The location is in a good spot though, really close to the beach and shops/bars Overall we are quite disappointed and won’t be staying here again unfortunately

Han sido unas vacaciones estupendas,el hotel un 10/10 ,en todo ,los camareros y camareras ranto del comedor como de la barra de bar,in 200% de amabilidad,buen servicio y un trato buenísimo con los clientes. Los animadores de espectáculos todos muy simpáticos y agradables,sobre todo Rodrigo este chico vale mucho vuelvo a Barcelona muy contenta con mi experiencia en Mallorca y en el hotel Sol palmanova 2 gracias,gracias. (Translated by Google) It was a fantastic holiday, the hotel was a 10/10 in every way. The waiters and waitresses, both in the dining room and at the bar, were incredibly friendly, provided excellent service, and were wonderful to treat guests. The entertainment staff were all very nice and pleasant, especially Rodrigo; this guy is fantastic. I'm returning to Barcelona very happy with my experience in Mallorca and at the Sol Palmanova 2 hotel. Thank you, thank you!

get the gold wristband for 14 euro a day and get the brand drinks and named ice cream lollies. drink as much as you want from 10am-11pm. it's a no brainer. 3 drinks outside the hotel is more than 14 euros. the food isn't great but you will find something to eat. rooms cleaned each day with fresh towels