Reviews of Meliá Madrid Princesa

An authentic icon of the capital of Spain. An elegant and avant-garde five-star city hotel. Located in the heart of Madrid, it is the perfect accommodation for both business and leisure travellers. Make the most of its unbeatable location, comfortable facilities and first-class services, enhanced by the exclusive and unbeatable benefits of The Level.

Modern hotel lobby with leather sofa, grey couches, and plant-filled shelves.

Paula Sanchez Perez6/3/2026

5/5

“Es mi hotel de confianza cuando voy a Madrid.Céntrico y servicio excepcional, no se puede pedir más.”

Rana O.5/30/2026

4/5

“We stayed at Meliá during our visit to Madrid and overall had a good experience. 👍🏻👍🏻 The hotel’s strongest advantage is its location. It is well positioned, making it easy to reach Madrid’s main attractions and move around the city conveniently. From a tourist perspective, the location is excellent. 👍🏻The service was consistently good throughout our stay. The staff were friendly, responsive, and helpful whenever assistance was needed. 👍🏻The restaurant offered tasty food with a good variety of options, and the overall dining experience was enjoyable. 👍🏻The lobby and main entrance create a strong first impression and largely reflect the standards expected from a five-star hotel. 👎🏻 However, once you move to the upper floors, there is a noticeable decline in the overall look and feel. The atmosphere no longer conveys the same five-star experience presented in the public areas. 👍🏻Our room was approximately 25 square meters, which was adequate for two guests and acceptable for three at most. The room amenities were good, housekeeping standards were satisfactory, and the bathroom was well maintained. The shower worked properly, and all requested toiletries, towels, and additional items were promptly provided. The furniture was acceptable and functional, although not particularly impressive for a hotel in this category. 👎🏻👎🏻 The main drawback of our stay was the noise insulation. We could clearly hear traffic and street noise from outside, doors opening and closing in neighboring rooms, and even movement from rooms above us. The acoustic insulation falls below what would typically be expected from a five-star property and had a noticeable impact on comfort, relaxation, and sleep quality. If asked whether I personally consider this a true five-star hotel, I would say it feels closer to a good four-star property rather than a five-star one. That said, our overall experience was positive. We enjoyed our stay, had a pleasant time in Madrid, and would consider the hotel a comfortable and well-located option, particularly for travelers who prioritize location and service over luxury accommodations.”

Barry Rob (Badsnake)5/26/2026

5/5

“I was greeted on arrival in the stylish lobby by attentive staff. Check-in was quick but I also noted that welcome briefing contained most of the info I usually end up having to ask for at other hotels (such as the times and locations of the breakfast restaurant and other facility details). This great start continued to my room on the 12th floor which had impressive sweeping views over Madrid. The room was spacious and I noted numerous nice touches where it showed a high degree of attention detail. More than ample electrical outlets throughout, comfy sofa, chair and table, and a very nicely appointed bathroom. The bed and linen were crisp and comfortable and the air conditioning was effective -cooling the room quickly when needed. While there was a bit of noise in the hotel from other rooms in the evening, it was perfectly quiet at night and I slept very well. The quality and variety on offer at the breakfast buffet was excellent, especially the numerous cold options. This was my first stay at a Meliá group hotel and was very impressed.”

Bonvoyaje Filipo5/25/2026

5/5

“Excellent petit déjeuner, bon accueil et bonne salle de réunion (Translated by Google) Excellent breakfast, warm welcome and good meeting room”

jamysami065/15/2026

5/5

“Excelente. Camas super cómodas. Personal amable. No le doy 5 estrellas porque las habitaciones no están bien insonorizadas. (Translated by Google) Excellent. Super comfortable beds. Friendly staff. I'm not giving it 5 stars because the rooms aren't well soundproofed.”

Excellent location

Next to the Plaza de España, Gran Vía and a great choice of cultural and leisure facilities

Well connected

Excellent transport connections to the city and airport

Haute cuisine

Mosaico Restaurant

The Level

An exclusive range of services and facilities provides your stay with maximum comfort

Wellness area

A wonderful and relaxing space

Unbeatable events

20 event rooms staffed by expert professionals for meetings and celebrations