Opiniones de Hotel Fénix Gran Meliá

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Scott Correira

11/11/2024

5/5

What a fantastic hotel! It’s a beautiful property, with a luxurious lobby and restaurant, spacious rooms, and walking distance to great shopping, and other sites. The staff is amazing. They have so many people on site to attend to your needs, offering the highest level of service, in a friendly manner. They really go out of their way to take care of their guests. Little touches like complimentary fruit and sweets in our room added to our experience. We upgraded to the Red Level access, which included snacks and open bar during our stay in their top floor restaurant, and rooftop patio, which was a great spot to unwind. Just a great experience, with excellent service. Would definitely stay here again. Thanks for a memorable stay!


Faequa Khan

01/11/2024

5/5

Love this place. It’s the second time this year that I stayed there. The rooms are large and comfortable. The amenities and attention to detail was superb. They made a mistake on a room service order and went above and beyond to fix it. Incredible service and staff and their breakfast is amazing!


Marc Rodrin

31/10/2024

5/5

First time in Madrid and I didn’t regret staying here! Stayed only two nights, but it was great! The breakfast buffet was classy, the staff were friendly and speaks English fluently. I would definitely be coming back in my next Madrid visit!


Raquel Margalith

27/10/2024

5/5

Hotel maravilhoso, um autêntico 5 estrelas! Quarto espaçoso, confortável, staff extremamente gentil e preparado para atender publico exigente. A única ressalva é para o café da manhã que tem mesas e cadeiras pouco confortáveis e o café não tem a qualidade esperada. Itens como avocado toast são cobrados à parte, o que é um verdadeiro absurdo para um hotel desta categoria.


Jesus Aranda

20/10/2024

5/5

Espectacular hotel lo recomiendo


Exclusive location

Situated in one of Madrid’s hotspots, close to the city’s top museums and shops

RedLevel

Exclusive VIP areas for our most distinguished guests

Unforgettable experiences

Take a break from the daily grind and check out the city

Thai Room

Wellness room specialized in Oriental wellbeing therapies

Meetings and events

Plan the wedding or conference that your guests will remember for years

Haute cuisine

By chef Rainer Becker in Zuma and the Aduana restaurant

Descubre nuestras marcas

  • luxury
  • premium
  • essential