AccesoAcceso
11/11/2024
5/5
What a fantastic hotel! It’s a beautiful property, with a luxurious lobby and restaurant, spacious rooms, and walking distance to great shopping, and other sites. The staff is amazing. They have so many people on site to attend to your needs, offering the highest level of service, in a friendly manner. They really go out of their way to take care of their guests. Little touches like complimentary fruit and sweets in our room added to our experience. We upgraded to the Red Level access, which included snacks and open bar during our stay in their top floor restaurant, and rooftop patio, which was a great spot to unwind. Just a great experience, with excellent service. Would definitely stay here again. Thanks for a memorable stay!
01/11/2024
5/5
Love this place. It’s the second time this year that I stayed there. The rooms are large and comfortable. The amenities and attention to detail was superb. They made a mistake on a room service order and went above and beyond to fix it. Incredible service and staff and their breakfast is amazing!
31/10/2024
5/5
First time in Madrid and I didn’t regret staying here! Stayed only two nights, but it was great! The breakfast buffet was classy, the staff were friendly and speaks English fluently. I would definitely be coming back in my next Madrid visit!
27/10/2024
5/5
Hotel maravilhoso, um autêntico 5 estrelas! Quarto espaçoso, confortável, staff extremamente gentil e preparado para atender publico exigente. A única ressalva é para o café da manhã que tem mesas e cadeiras pouco confortáveis e o café não tem a qualidade esperada. Itens como avocado toast são cobrados à parte, o que é um verdadeiro absurdo para um hotel desta categoria.
20/10/2024
5/5
Espectacular hotel lo recomiendo
Situated in one of Madrid’s hotspots, close to the city’s top museums and shops
Exclusive VIP areas for our most distinguished guests
Take a break from the daily grind and check out the city
Wellness room specialized in Oriental wellbeing therapies
Plan the wedding or conference that your guests will remember for years
By chef Rainer Becker in Zuma and the Aduana restaurant