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Destination Inclusive®
Quintana Roo, Mexico

Paradisus Playa del Carmen - Riviera Maya

5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Quintana Roo

An exotic treasure in the heart of the Riviera Maya

Welcome to a little corner of paradise. Located in an incredible mangrove forest very near huge beaches with fine, white sand, this all-inclusive luxury resort guarantees a truly unique stay. Rooms you will love with a sophisticated design and meticulous attention to even the tiniest details. Fun under the Caribbean sun in the pools and water parks for the whole family. A world of flavors in every dish. And a selection of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.

AAA 4 Diamond Certification

Recognition awarded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.

Erlebnisangebot Destination Inclusive®

a group of people sitting at a table with food

Fun guaranteed

a woman floating in a pool of water

Natural beauty

a man and child sitting at a table with toys

Learning

a room with a bed and a jacuzzi

Roulette Room Playa del Carmen or La Perla

  • Garden view
  • 2 double beds or 1 King bed
  • 624 ft²
Enjoy a dream stay at Paradisus Playa del Carmen or Paradisus La Perla. A Junior Suite for adults only with a terrace overlooking the garden, ideal for savoring the Caribbean atmosphere. Accommodation will be subject to room availability and cannot be guaranteed.
two beds in a room

Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 624 ft²
An open-plan space with a bedroom and a comfortable lounge with a sofa. Tropical-style furniture, state-of-the-art technology and endless stunning features. In addition to a private terrace overlooking the beautiful gardens.
a room with two beds and a television

Suite Nature View

  • Garden view
  • 2 double beds
  • 839 ft²
Chill out in this one-bedroom suite and enjoy peace and serenity in the whirlpool bathtub on the garden-facing terrace. An elegant lounge with a sofa-bed and a dining room completes this comfortable room.
a bed in a room with a glass door

Master Suite Nature View

  • Garden view
  • King-size bed
  • 1140 ft²
Sophistication is what best describes a suite that includes a bedroom, a spacious living room with two sofas, one of them a sofa bed, and a dining area. Spend the day sunbathing and recharging your batteries in the hot tub on your terrace overlooking the beautiful gardens.
a room with a table and chairs

Two Bedroom Master Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 1980 ft²
Comfort and luxury in a very spacious suite with king-size bed. It features a dining room, a living room with an armchair and a sofa bed, and two bedrooms. In addition to two terraces with a whirlpool bathtub and views of the exotic resort gardens.
a bedroom with a glass door and a glass door
Family Concierge

Family Concierge Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 624 ft²
This is the life! An ideal blend of elegance and stylish amenities. Enjoy the caress of the Caribbean breeze on your terrace as you gaze out over the lush gardens. An idyllic setting to enjoy the exclusive benefits offered by the Family Concierge service.
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a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Swim Up

  • Pool view
  • 2 double beds or 1 King bed
  • 624 ft²
Imagine relaxing in a bath while admiring the natural beauty of the tropical environment. An elegant suite with direct access to the pool from the terrace, equipped with the most exclusive Family Concierge benefits. Get ready to enjoy our most premium-quality experience.
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a room with two beds and a television
Family Concierge

Family Concierge Suite Nature View

  • Garden view
  • 2 double beds
  • 839 ft²
A beach side oasis designed to make you feel extra special. The thoughtful decor makes this suite an ideal haven for relaxation. It features a lounge with sofa bed, a bedroom and a private terrace with whirlpool tub with stunning garden views.
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a living room with a television and a couch
Family Concierge

Family Concierge Swim Up Suite

  • Pool view
  • 2 double beds
  • 839 ft²
Unique perks such as direct pool access from the terrace of your suite, where you will also find a whirlpool bathtub. A bedroom and a lounge with a sofa-bed complete this haven of privacy. Plus all the amenities of Family Concierge's premium services.
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a living room with a couch and a table
Family Concierge

Family Concierge Master Suite Nature View

  • Garden view
  • King-size bed
  • 1140 ft²
A new dimension of luxury in a suite that fuses space and comfort with Family Concierge services. It comprises several different areas, as well as a large terrace with a whirlpool tub and stunning garden views.
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a bedroom with a bed and a television
Family Concierge

Family Concierge Master Swim Up Suite

  • Pool view
  • King-size bed
  • 1140 ft²
This suite features a sparkling pool right outside your terrace and all the Family Concierge privileges. A room comprising several spaces: a living room with two sofas, including a sofa bed, a dining room and a bedroom. All this plus a private terrace with hot tub.
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a hot tub with a view of the ocean
Family Concierge

Family Concierge Presidential Suite

  • Garden view
  • King-size bed
  • 1550 ft²
Sophisticated and elegant, this suite is a haven of pure peace. Spacious and impressive, with a private terrace where you can relax and enjoy the gentle Caribbean breeze accompanied by the most exclusive privileges offered by Family Concierge.
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a man and woman sitting on a couch with a child

Experience the best moments with your family with premium amenities

Family Concierge aims to satisfy that desire for luxury and comfort everyone longs for. Check into one of our fine rooms or suites at our Riviera Maya all-inclusive resort and get ready for the ultimate vacation experience. Discover the countless benefits our VIP service has to offer.

a pool with palm trees and buildings in the background
a living room with a television and a couch
a swimming pool with a slide and a playground
a man and child on a beach
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Besondere Serviceleistungen

a beach with chairs and a arch

Romance by Paradisus

Make the wedding of your dreams come true in a resort with a wide range of options. Choose elegance, distinction and lots of love to celebrate the most important event in your life at Paradisus Playa del Carmen.

a pool with lounge chairs and a hut
YHI Spa

Welcome to an authentic temple of well-being in the heart of Paradisus Playa del Carmen - Riviera Maya. Be pampered with body and facial treatments made with Mexican honey, essential oils and local ingredients. In addition to a wide range of services designed for your personal care.

a room with exercise bikes and a large window
Fitness Center

The gym is equipped with resistance systems including Kinesis®, recumbent bikes with a backrest, a stair climber, ski machine, elliptical, treadmill, rowing machine, weights equipment, and a multi-purpose room with spinning equipment. In addition to Pilates, yoga, spinning, wellness, and massage classes. And PT sessions (extra charge applies). For guests aged 18+.

a water park with a playground and a pool
Enjoy the water

Our resort has a fun water park, two lagoon-style pools, an activity pool and a swim-up bar so you can cool off at any time. Enjoy your most idyllic vacation under the sun on the Riviera Maya.

Services und Einrichtungen

Entdecken Sie ein vielseitiges Serviceangebot und Einrichtungen für höchst komfortablen und genussvollen Aufenthalt.

Personalized Butler Service

Bali bed

Direct access to the beach

Spa treatment

Wellness centre spa
Zusätzliche Gebühr

Activities for children

Kids club

Water park

Herausragende Auszeichnungen

Queer Destination Committed Hotel

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

Wellness for Cancer

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

ESR Award

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

The Hotel Collection

Awarded by AMEX, The Hotel Collection features hotels recognised for their service excellence, comfort, and unique experiences for discerning travellers.

Traveler´s choice

Awarded by TripAdvisor and based on millions of reviews by travellers from all over the world, this annual award acknowledges the quality of hotel facilities and services.

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Lemon Fish

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1 / 3
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Durchschnittliche Bewertung
4.7/5
10498 Bewertungen

Had the best birthday trip! All staff were super accommodating and friendly. Food was spectacular and couldn’t recommend more. Thank you, Marco for making the activities so much fun and hope to see you when we come back:)

Saray Marefka

Unter dieser Rubrik erscheinen von Google Reviews gesammelte Gastbewertungen zum Erlebnis im Paradisus Playa del Carmen - Riviera Maya.

Our experience at this resort was nothing short of magical—we not only stayed here, but also celebrated our wedding, and it exceeded every expectation we had. From the very beginning, the staff made the planning process feel effortless. Aldo was amazing and so helpful with our room blocks and answered any questions our guest had. He made the whole process smooth and easy for everyone. And Vanessa was truly incredible and went above and beyond. Words will never describe how grateful we are for her hard work, care, and dedication. She was responsive, and genuinely invested in making our special day perfect. Every detail was handled with care, allowing us to relax and truly enjoy the moment. The resort itself is absolutely stunning, providing the most beautiful backdrop for our wedding. The ceremony setting was breathtaking, and the reception was flawlessly executed. Our guests are still talking about how incredible everything was—from the atmosphere to the food to the service. Our accommodations were just as amazing—clean, comfortable, and luxurious, with thoughtful touches that made our stay even more special. It felt like the perfect place to celebrate such an important milestone in our lives. What truly sets this resort apart is the people. The staff went above and beyond at every turn, making us feel supported, celebrated, and cared for throughout our entire stay. We are so grateful we chose this resort for both our wedding and our stay. It gave us memories we will cherish forever, and we can’t wait to come back and relive such a special place in our hearts.

Emily Suriani

Unter dieser Rubrik erscheinen von Google Reviews gesammelte Gastbewertungen zum Erlebnis im Paradisus Playa del Carmen - Riviera Maya.

We had a great time at paradisus playa del Carmen. Shout out to Christopher at Blue Agave for taking such great care of us.

Taylor Turner

Unter dieser Rubrik erscheinen von Google Reviews gesammelte Gastbewertungen zum Erlebnis im Paradisus Playa del Carmen - Riviera Maya.

The activities team were very helpful and accommodating. April and Angel were the best!

Adrian

Unter dieser Rubrik erscheinen von Google Reviews gesammelte Gastbewertungen zum Erlebnis im Paradisus Playa del Carmen - Riviera Maya.

Had my wedding here recently and cannot say enough great things about this resort. The staff is terrific, everything was great, cannot recommend this place enough. Denys (our wedding planner) was excellent and if you're needing to plan a fantastic wedding, she is the one to call. She was on top of everything and made our wedding incredibly special.

Robert Attley

Unter dieser Rubrik erscheinen von Google Reviews gesammelte Gastbewertungen zum Erlebnis im Paradisus Playa del Carmen - Riviera Maya.
1 / 5

Had the best birthday trip! All staff were super accommodating and friendly. Food was spectacular and couldn’t recommend more. Thank you, Marco for making the activities so much fun and hope to see you when we come back:)

Saray Marefka

Unter dieser Rubrik erscheinen von Google Reviews gesammelte Gastbewertungen zum Erlebnis im Paradisus Playa del Carmen - Riviera Maya.

Our experience at this resort was nothing short of magical—we not only stayed here, but also celebrated our wedding, and it exceeded every expectation we had. From the very beginning, the staff made the planning process feel effortless. Aldo was amazing and so helpful with our room blocks and answered any questions our guest had. He made the whole process smooth and easy for everyone. And Vanessa was truly incredible and went above and beyond. Words will never describe how grateful we are for her hard work, care, and dedication. She was responsive, and genuinely invested in making our special day perfect. Every detail was handled with care, allowing us to relax and truly enjoy the moment. The resort itself is absolutely stunning, providing the most beautiful backdrop for our wedding. The ceremony setting was breathtaking, and the reception was flawlessly executed. Our guests are still talking about how incredible everything was—from the atmosphere to the food to the service. Our accommodations were just as amazing—clean, comfortable, and luxurious, with thoughtful touches that made our stay even more special. It felt like the perfect place to celebrate such an important milestone in our lives. What truly sets this resort apart is the people. The staff went above and beyond at every turn, making us feel supported, celebrated, and cared for throughout our entire stay. We are so grateful we chose this resort for both our wedding and our stay. It gave us memories we will cherish forever, and we can’t wait to come back and relive such a special place in our hearts.

Emily Suriani

Unter dieser Rubrik erscheinen von Google Reviews gesammelte Gastbewertungen zum Erlebnis im Paradisus Playa del Carmen - Riviera Maya.

We had a great time at paradisus playa del Carmen. Shout out to Christopher at Blue Agave for taking such great care of us.

Taylor Turner

Unter dieser Rubrik erscheinen von Google Reviews gesammelte Gastbewertungen zum Erlebnis im Paradisus Playa del Carmen - Riviera Maya.

The activities team were very helpful and accommodating. April and Angel were the best!

Adrian

Unter dieser Rubrik erscheinen von Google Reviews gesammelte Gastbewertungen zum Erlebnis im Paradisus Playa del Carmen - Riviera Maya.

Had my wedding here recently and cannot say enough great things about this resort. The staff is terrific, everything was great, cannot recommend this place enough. Denys (our wedding planner) was excellent and if you're needing to plan a fantastic wedding, she is the one to call. She was on top of everything and made our wedding incredibly special.

Robert Attley

Unter dieser Rubrik erscheinen von Google Reviews gesammelte Gastbewertungen zum Erlebnis im Paradisus Playa del Carmen - Riviera Maya.

Aktivitäten

a room with a large projector screen

The Kidsdom

a man and woman with a child on a beach

The best-ever vacation

a group of kids playing arcade games

The Game Room

Veranstaltungen

a room with a round table and chairs
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  • 26

    Veranstaltungsräume
  •  
  • 2685

    Personen
  •  
  • 1192

Paradisus Playa del Carmen is one of the main event resorts in the Riviera Maya. With a large Convention Center, the resort hosts weddings, business meetings and conventions. A meeting concierge will assist you personally to help you create a successful event.

1

Wie lautet die offizielle Unterkunftskategorie?

Die Unterkunft ist ein 5-Sterne-Hotel.

2

Wie lauten die Check-in- und Check-out-Zeiten?

Der Check-in kann ab 15:00 am Anreisetag erfolgen. Der Check-out muss vor 12:00 am Abreisetag erfolgen.

3

Wie lauten die Kontaktdaten?

Sie können diese Unterkunft telefonisch unter +52 984 877 3900 oder per E-Mail an paradisus.playadelcarmen@melia.com erreichen.

4

Wie lautet die Adresse der Unterkunft?

Die Adresse lautet 5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Playa del Carmen, 77728 Mexico.

5

Habe ich kostenfreien WLAN-Zugang?

Nein, die Unterkunft bietet diesen Service noch nicht an.

6

Welche Services bietet die Unterkunft an?

Personalized Butler Service, Bali bed, Direct access to the beach, Spa treatment, Wellness centre spa, Activities for children, Kids club, Water park

7

Gibt es exklusive Services?

Ja. Freuen Sie sich auf eine Welt der Exklusivität und Raffinesse mit unseren The Reserve- und Family Concierge-Services. Es erwarten Sie überragende Qualität und außergewöhnliche Details, die Ihren Aufenthalt noch besonderer machen.

8

Wie viele Restaurants und Bars gibt es?

Die Unterkunft bietet eine große kulinarische Auswahl, die Sie in einem der 26 Restaurants und Bars genießen können.

9

Welche Vorteile habe ich als MeliáRewards-Mitglied?

MeliáRewards ist unser Treueprogramm und bietet Mitgliedern eine Reihe exklusiver Vorteile und Sonderangebote. Dazugehören bedeutet, Sie bekommen mehr: Mehr Wert, weil Sie Punkte, Überraschungen und Rabatte erhalten; mehr Möglichkeiten, weil Sie auf tausend verschiedene Arten Punkte sammeln und einlösen können; und mehr Zeit, weil Sie zu unserer obersten Priorität werden.

10

Wie kann ich den besten Preis für mich sicherstellen?

Bei Meliá haben Sie immer garantierten Bestpreis. Sollten Sie anderswo ein Angebot zu gleichen Bedingungen und zu einem niedrigeren Preis (Zeitraum, Zimmertyp usw.) finden, passen wir das Angebot an und bieten Ihnen den besten Preis. Wenden Sie sich einfach an den Kundenservice und wir erledigen das gern für Sie.

11

Wie viel kostet ein Aufenthalt im Paradisus Playa del Carmen - Riviera Maya?

Die Preise im Paradisus Playa del Carmen - Riviera Maya richten sich nach der Art des Aufenthalts. Ausgewählter Zeitraum, Zimmertyp oder andere Bedingungen bestimmen den endgültigen Preis. Wählen Sie den Zeitraum, der Ihnen am meisten zusagt, und wir zeigen Ihnen verfügbare Tarife und Preise für dieses Hotel.

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