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Destination Inclusive®
Quintana Roo, Mexico

Paradisus Playa del Carmen - Riviera Maya

5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Quintana Roo

An exotic treasure in the heart of the Riviera Maya

Welcome to a little corner of paradise. Located in an incredible mangrove forest very near huge beaches with fine, white sand, this all-inclusive luxury resort guarantees a truly unique stay. Rooms you will love with a sophisticated design and meticulous attention to even the tiniest details. Fun under the Caribbean sun in the pools and water parks for the whole family. A world of flavors in every dish. And a selection of activities that will enrich your spirit and introduce you to the splendor of Mexican culture.

AAA 4 Diamond Certification

Recognition awarded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.

目的地一价全包 (Destination Inclusive®) 式体验

a group of people sitting at a table with food

Fun guaranteed

a woman floating in a pool of water

Natural beauty

a man and child sitting at a table with toys

Learning

a room with a bed and a jacuzzi

Roulette Room Playa del Carmen or La Perla

  • Garden view
  • 2 double beds or 1 King bed
  • 624 平方英尺
Enjoy a dream stay at Paradisus Playa del Carmen or Paradisus La Perla. A Junior Suite for adults only with a terrace overlooking the garden, ideal for savoring the Caribbean atmosphere. Accommodation will be subject to room availability and cannot be guaranteed.
two beds in a room

Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 624 平方英尺
An open-plan space with a bedroom and a comfortable lounge with a sofa. Tropical-style furniture, state-of-the-art technology and endless stunning features. In addition to a private terrace overlooking the beautiful gardens.
a room with two beds and a television

Suite Nature View

  • Garden view
  • 2 double beds
  • 839 平方英尺
Chill out in this one-bedroom suite and enjoy peace and serenity in the whirlpool bathtub on the garden-facing terrace. An elegant lounge with a sofa-bed and a dining room completes this comfortable room.
a bed in a room with a glass door

Master Suite Nature View

  • Garden view
  • King-size bed
  • 1140 平方英尺
Sophistication is what best describes a suite that includes a bedroom, a spacious living room with two sofas, one of them a sofa bed, and a dining area. Spend the day sunbathing and recharging your batteries in the hot tub on your terrace overlooking the beautiful gardens.
a room with a table and chairs

Two Bedroom Master Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 1980 平方英尺
Comfort and luxury in a very spacious suite with king-size bed. It features a dining room, a living room with an armchair and a sofa bed, and two bedrooms. In addition to two terraces with a whirlpool bathtub and views of the exotic resort gardens.
a bedroom with a glass door and a glass door
Family Concierge

Family Concierge Junior Suite Nature View

  • Garden view
  • 2 double beds or 1 King bed
  • 624 平方英尺
This is the life! An ideal blend of elegance and stylish amenities. Enjoy the caress of the Caribbean breeze on your terrace as you gaze out over the lush gardens. An idyllic setting to enjoy the exclusive benefits offered by the Family Concierge service.
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a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Swim Up

  • Pool view
  • 2 double beds or 1 King bed
  • 624 平方英尺
Imagine relaxing in a bath while admiring the natural beauty of the tropical environment. An elegant suite with direct access to the pool from the terrace, equipped with the most exclusive Family Concierge benefits. Get ready to enjoy our most premium-quality experience.
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a room with two beds and a television
Family Concierge

Family Concierge Suite Nature View

  • Garden view
  • 2 double beds
  • 839 平方英尺
A beach side oasis designed to make you feel extra special. The thoughtful decor makes this suite an ideal haven for relaxation. It features a lounge with sofa bed, a bedroom and a private terrace with whirlpool tub with stunning garden views.
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a living room with a television and a couch
Family Concierge

Family Concierge Swim Up Suite

  • Pool view
  • 2 double beds
  • 839 平方英尺
Unique perks such as direct pool access from the terrace of your suite, where you will also find a whirlpool bathtub. A bedroom and a lounge with a sofa-bed complete this haven of privacy. Plus all the amenities of Family Concierge's premium services.
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a living room with a couch and a table
Family Concierge

Family Concierge Master Suite Nature View

  • Garden view
  • King-size bed
  • 1140 平方英尺
A new dimension of luxury in a suite that fuses space and comfort with Family Concierge services. It comprises several different areas, as well as a large terrace with a whirlpool tub and stunning garden views.
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a bedroom with a bed and a television
Family Concierge

Family Concierge Master Swim Up Suite

  • Pool view
  • King-size bed
  • 1140 平方英尺
This suite features a sparkling pool right outside your terrace and all the Family Concierge privileges. A room comprising several spaces: a living room with two sofas, including a sofa bed, a dining room and a bedroom. All this plus a private terrace with hot tub.
了解更多
a hot tub with a view of the ocean
Family Concierge

Family Concierge Presidential Suite

  • Garden view
  • King-size bed
  • 1550 平方英尺
Sophisticated and elegant, this suite is a haven of pure peace. Spacious and impressive, with a private terrace where you can relax and enjoy the gentle Caribbean breeze accompanied by the most exclusive privileges offered by Family Concierge.
了解更多
a man and woman sitting on a couch with a child

Experience the best moments with your family with premium amenities

Family Concierge aims to satisfy that desire for luxury and comfort everyone longs for. Check into one of our fine rooms or suites at our Riviera Maya all-inclusive resort and get ready for the ultimate vacation experience. Discover the countless benefits our VIP service has to offer.

a pool with palm trees and buildings in the background
a living room with a television and a couch
a swimming pool with a slide and a playground
a man and child on a beach
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特色服务

a beach with chairs and a arch

Romance by Paradisus

Make the wedding of your dreams come true in a resort with a wide range of options. Choose elegance, distinction and lots of love to celebrate the most important event in your life at Paradisus Playa del Carmen.

a pool with lounge chairs and a hut
YHI Spa

Welcome to an authentic temple of well-being in the heart of Paradisus Playa del Carmen - Riviera Maya. Be pampered with body and facial treatments made with Mexican honey, essential oils and local ingredients. In addition to a wide range of services designed for your personal care.

a room with exercise bikes and a large window
Fitness Center

The gym is equipped with resistance systems including Kinesis®, recumbent bikes with a backrest, a stair climber, ski machine, elliptical, treadmill, rowing machine, weights equipment, and a multi-purpose room with spinning equipment. In addition to Pilates, yoga, spinning, wellness, and massage classes. And PT sessions (extra charge applies). For guests aged 18+.

a water park with a playground and a pool
Enjoy the water

Our resort has a fun water park, two lagoon-style pools, an activity pool and a swim-up bar so you can cool off at any time. Enjoy your most idyllic vacation under the sun on the Riviera Maya.

服务和设施

了解各类服务及设施,让您的入住轻松、舒适、愉悦。

Personalized Butler Service

Bali bed

Direct access to the beach

Spa treatment

Wellness centre spa
额外费用

Activities for children

Kids club

Water park

杰出的认可

Queer Destination Committed Hotel

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

Wellness for Cancer

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

ESR Award

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

The Hotel Collection

Awarded by AMEX, The Hotel Collection features hotels recognised for their service excellence, comfort, and unique experiences for discerning travellers.

Traveler´s choice

Awarded by TripAdvisor and based on millions of reviews by travellers from all over the world, this annual award acknowledges the quality of hotel facilities and services.

Sal Steak Cave

a person holding a fork over food on a plate
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a long table with chairs and tables in a restaurant
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Lemon Fish

a room with a table and chairs
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1 / 3
a group of buildings with a pool and trees around it
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平均评分
4.7/5
9939 条评论

Stayed here for 9 nights in August 2024. We loved the hotel and had the best all inclusive experience. Room - the room was massive even for the 3 of us, 2 adults and a 12yo. Aircon worked a dream which is very good as it was super hot. Mini bar restocked daily and room cleaned daily. All inclusive - all the food options we had were very good, the buffet was all fresh and a great choice for every meal. The speciality restaurants were a pain to book as had to go to a desk to do it... but great once this was done. Swim up bar great, beach bar also great. Nothing bad to say Service - All the staff were super friendly and happy, nothing to much for them to make your holiday special. Location - if you have never been to Mexico before the neighbourhood might be off putting when driving to the hotel. Once in the hotel there is security on the gates, they take details from all taxis picking you up etc etc. It's generally too hot to walk far, so grab a taxi to town!

Graham Fell

本版块展示来自 Google Reviews 的住客评价,记录他们在Paradisus Playa del Carmen - Riviera Maya的入住体验。•

Celsius was amazing had amazing food and the best service especially our waitress Grisey who was very kind and helpful.

Amaan Tekie

本版块展示来自 Google Reviews 的住客评价,记录他们在Paradisus Playa del Carmen - Riviera Maya的入住体验。•

Kudos to the entire team at this resort for their commitment to quality and service. Beyond impressed with the availability of different spaces and the great variety of restaurants. Buffet food was outstanding and the A La Carte we visited were even better. The constant cleanliness of the entire resort has to be applauded. Paradisus/Melia gained some new members with our family. If there could be ONE improvement, I would say an additional nighttime bar option other than Kicks. (y al DJ, un poco mas de buen animo) Gracias a todos!

Diego Mosquera

本版块展示来自 Google Reviews 的住客评价,记录他们在Paradisus Playa del Carmen - Riviera Maya的入住体验。•

All I can say is that this resort is amazing. Perfect size for young families and everything was perfect. We got all our reservations before our stay and our concierge Nestor was so responsive and accommodating and made our stay wonderful. Our kids had an amazing time and every evening we did the kiddo activity. The beach is perfect to swim in and well kept. Lunch box was great and lunch at celsius was perfect for the family. Our fav restaurant was Flora but all of them were good. Pools were wonderful and refreshing Customer service was great and our rooms were cleaned twice a day with turn down. We will be coming back next year and this resort has changed my perception of all-inclusive completely. Thank you for making our family trip memorable

Diva Hinzmann

本版块展示来自 Google Reviews 的住客评价,记录他们在Paradisus Playa del Carmen - Riviera Maya的入住体验。•

El hotel en general lindo, buen servicio, buena comida y El Show y la comida del Chef Leonardo 100/10 🔥🥢🍚 nos encantó!

Claudia Joseph Diaz

本版块展示来自 Google Reviews 的住客评价,记录他们在Paradisus Playa del Carmen - Riviera Maya的入住体验。•
1 / 5

Stayed here for 9 nights in August 2024. We loved the hotel and had the best all inclusive experience. Room - the room was massive even for the 3 of us, 2 adults and a 12yo. Aircon worked a dream which is very good as it was super hot. Mini bar restocked daily and room cleaned daily. All inclusive - all the food options we had were very good, the buffet was all fresh and a great choice for every meal. The speciality restaurants were a pain to book as had to go to a desk to do it... but great once this was done. Swim up bar great, beach bar also great. Nothing bad to say Service - All the staff were super friendly and happy, nothing to much for them to make your holiday special. Location - if you have never been to Mexico before the neighbourhood might be off putting when driving to the hotel. Once in the hotel there is security on the gates, they take details from all taxis picking you up etc etc. It's generally too hot to walk far, so grab a taxi to town!

Graham Fell

本版块展示来自 Google Reviews 的住客评价,记录他们在Paradisus Playa del Carmen - Riviera Maya的入住体验。•

Celsius was amazing had amazing food and the best service especially our waitress Grisey who was very kind and helpful.

Amaan Tekie

本版块展示来自 Google Reviews 的住客评价,记录他们在Paradisus Playa del Carmen - Riviera Maya的入住体验。•

Kudos to the entire team at this resort for their commitment to quality and service. Beyond impressed with the availability of different spaces and the great variety of restaurants. Buffet food was outstanding and the A La Carte we visited were even better. The constant cleanliness of the entire resort has to be applauded. Paradisus/Melia gained some new members with our family. If there could be ONE improvement, I would say an additional nighttime bar option other than Kicks. (y al DJ, un poco mas de buen animo) Gracias a todos!

Diego Mosquera

本版块展示来自 Google Reviews 的住客评价,记录他们在Paradisus Playa del Carmen - Riviera Maya的入住体验。•

All I can say is that this resort is amazing. Perfect size for young families and everything was perfect. We got all our reservations before our stay and our concierge Nestor was so responsive and accommodating and made our stay wonderful. Our kids had an amazing time and every evening we did the kiddo activity. The beach is perfect to swim in and well kept. Lunch box was great and lunch at celsius was perfect for the family. Our fav restaurant was Flora but all of them were good. Pools were wonderful and refreshing Customer service was great and our rooms were cleaned twice a day with turn down. We will be coming back next year and this resort has changed my perception of all-inclusive completely. Thank you for making our family trip memorable

Diva Hinzmann

本版块展示来自 Google Reviews 的住客评价,记录他们在Paradisus Playa del Carmen - Riviera Maya的入住体验。•

El hotel en general lindo, buen servicio, buena comida y El Show y la comida del Chef Leonardo 100/10 🔥🥢🍚 nos encantó!

Claudia Joseph Diaz

本版块展示来自 Google Reviews 的住客评价,记录他们在Paradisus Playa del Carmen - Riviera Maya的入住体验。•

精彩活动

a room with a large projector screen

The Kidsdom

a man and woman with a child on a beach

The best-ever vacation

a group of kids playing arcade games

The Game Room

活动

a room with a round table and chairs
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  • 26

    活动厅
  •  
  • 2685

    可容纳人数
  •  
  • 1192

    平方米

Paradisus Playa del Carmen is one of the main event resorts in the Riviera Maya. With a large Convention Center, the resort hosts weddings, business meetings and conventions. A meeting concierge will assist you personally to help you create a successful event.

1

酒店的官方类别是什么?

这是一家5星级酒店。

2

入住及退房时间节点分别是何时?

入住时间为自抵达日当天 15:00 起。 宾客须于离开日当天 12:00 前办理退房。

3

联系方式什么?

如欲联系酒店,请拨打 +52 984 877 3900 或发送电子邮件至 paradisus.playadelcarmen@melia.com。

4

酒店地址是什么?

酒店位于5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Playa del Carmen, 77728 Mexico。

5

酒店是否提供免费无线网络?

抱歉,酒店暂不提供此项服务。

6

酒店提供哪些服务?

Personalized Butler Service, Bali bed, Direct access to the beach, Spa treatment, Wellness centre spa, Activities for children, Kids club, Water park

7

其中是否包含某些专属服务?

是的。我们的The Reserve和Family Concierge服务将带给您一系列尊贵特权和美妙享受。卓越的品质和悉心的呵护将成为您收获难忘旅程的有力保证。

8

酒店拥有多少间餐厅和酒吧?

酒店拥有 27 间餐厅和酒吧,可供您随心选择。

9

MeliáRewards 会员可享受哪些礼遇?

我们的会员忠诚计划 MeliáRewards 旨在提供一系列会员专属礼遇和特惠。加入该计划即可尊享:更多礼遇,包括积分、惊喜和折扣;更多选择,通过各种不同的方式赚取及兑换积分;以及更多特权,成为我们关注的焦点。

10

如何确保我获得最优惠的价格?

Meliá 保证为您提供最优惠的价格。因此,如果您在其他地方找到条件相同但价格(日期、房型等)更低的报价,我们将匹配该报价并为您提供最优惠的价格。您只需联系客户服务部,我们将竭诚为您服务。

11

入住Paradisus Playa del Carmen - Riviera Maya的费用是多少?

Paradisus Playa del Carmen - Riviera Maya的房价会根据不同房间类型而有所差异。所选日期、房间类型或其他条件将决定最终房价。选择最适合您的日期,我们将为您显示该酒店的房价费用。

探索我们的品牌

  • luxury
  • premium
  • essential