Family Concierge seeks to satisfy the most discerning traveler. The luxury and comfort that take shape in these superior rooms and suites are all about luxury and comfort, with a Premium service. An experience that will transform your stay in Mexico.
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Just like our exclusive Paradisus Cancún Premium service. During your stay, delight yourself with a complimentary dinner at the Sal Steak Cave restaurant (+18 years old). Enjoy the attention and distinction of Family Concierge with your family or friends. Relax in the sophisticated rooms and suites and discover a series of advantages that will turn your vacation in Mexico into an unforgettable experience.
Destination Inclusive® experiences
Destination Concierge
Sal Restaurant included
Water ritual at YHI Spa included
Breakfast in a private restaurant
Reserved beach area
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When staying in a Family Concierge suite you can enjoy an incredible experience with our Destination Inclusive® program. A new concept that helps you get to know first-hand the environment and culture of the destination. As a guest of Paradisus Cancún, you can enjoy an exclusive sunset activity at Nichupté Lagoon, a natural treasure in the heart of Cancun where the exuberant nature and fascinating history of the region converge. Discover a landscape that will awaken your senses and connect with the destination. Exclusively for Family Concierge customers. Subject to availability and prior reservation. Recommended for children from 5 years.
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Everything is a benefit with Family Concierge. Stay in spacious suites with amenities for the whole family, with video games in the room (subject to availability) and facilities for children. With the benefits of the Family Concierge Lounge for check-in and check-out, an exclusive beach area, and breakfast at the exclusive Vibra restaurant, plus one dinner included during your stay at the Sal Restaurant (+18 years old). Enjoy personalized concierge service and assistance with priority reservations for activities and restaurants.
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Attention to detail makes Family Concierge truly exceptional. Enjoy nighttime turndown service, a minibar with premium beverages for adults and children, an activity program for children and teenagers, and in-room amenities for adults and children. And as a Family Concierge guest, you will enjoy access to a YHI Spa water ritual (+18 years old).
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With Family Concierge you will have at your disposal a Concierge who will help you with anything you may need during your stay. They will provide you with personalized attention, assist you with reservations for à la carte restaurants, YHI Spa (+18 years), sports and entertainment facilities, and activities within the hotel.
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A space designed for sharing without sacrificing privacy, where every sunset enters the room uninvited in warm hues. A suite that invites family enjoyment in a spacious, bright, and calming environment.
Wake up to the immensity of the Caribbean in a stay where luxury and serenity meet. Designed for sharing unforgettable moments, this suite offers spaciousness, privacy, and idyllic sea views that invite you to let go.
A luxurious vacation with all The Reserve perks. Enjoy the private terrace overlooking Nichupté Lagoon. It has a bedroom and a refreshing rainfall shower. Suite for adults only (+18).
Discover a designer space with uninterrupted views of the turquoise waters of the Caribbean Sea. A dream room with a spacious bathroom and a terrace with spectacular views. Exclusive suite for adults only (+18).
Get the best views of Nichupté Lagoon from this magnificent room with a private terrace. It has everything you could ever wish for on a luxury vacation. It includes a comfortable bedroom with a sofa and an open bathroom with a sensory bathtub and shower. Exclusive suite for adults only (+18).
Unlimited pampering. A majestic bed, a modern, open-plan bathroom, and a refreshing rainfall shower. The large terrace with views is the ideal place to enjoy starry Caribbean nights. Exclusive suite for adults only (+18).
Escape to your favorite corner of Mexico. An idyllic place to take refuge, set your mind free, and admire the spectacular views of the Cancun sunset. It includes a bedroom, a separate lounge, and a bathroom. Exclusive suite for adults only (+18).
With a private and elegant vibe, discover the tropical essence of a room with a spacious bedroom, lounge, and bathroom with a rainfall shower. On the spectacular outdoor terrace, you can enjoy dreaming with your eyes open. Exclusive suite for adults only (+18).
Welcome to the jewel in Paradisus Cancun's crown. A genuine paradise where you can relax in style and enjoy panoramic views. A luxury suite with three terraces, a bedroom, a separate living room with a spacious dining room, kitchen, and two hot tubs with views of the Caribbean Sea. Exclusive suite for adults only (+18).
This luxurious suite is designed to offer a sophisticated stay full of comforts in Cancun. Create new memories with your family in a warm and tranquil environment. Enjoy stunning sunset views from your private terrace.
This Junior Suite comes with all the benefits of Family Concierge. Experiences that will make your stay unique and exclusive. With wonderful views of the Caribbean Sea, it features one bedroom, a sofa, and a private terrace.
The perfect space to experience the Caribbean as a family. With incredible views of the Caribbean Sea, a private terrace, and the privileges of Family Concierge, this suite offers the ideal balance between comfort, exclusivity, and moments to share.
An intimate retreat where every sunset becomes an authentic private spectacle. Choose this Suite with spaces designed for rest and disconnection, while the Caribbean light envelops the room and the breeze accompanies every moment.
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