A service as exclusive as you are. RedLevel guests can enjoy access to VIP areas and other exclusive perks during their vacation at Madrid. Book RedLevel and prepare for the movie star treatment.
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RedLevel offers our most distinguished guests the ultimate VIP treatment, with exclusive access to RedLevel areas, customized services, and exclusive perks, all designed to take their trip to the Spanish capital to the next level. Book a RedLevel room or suite and experience the best that Hotel Fénix Gran Meliá has to offer.
Access to the private Lounge
Private reception area
Private breakfast service (à la carte and buffet)
Exclusive experiences
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RedLevel guests can enjoy a classy, chilled out vibe in the exclusive RedLevel Lounge, the perfect place to watch TV, listen to music, chill with a book, or play board games. Start the day with a quiet breakfast (between 7:30am and 11am) or hang out with friends with beverages and snacks. As night falls, chill out with a glass of Möet Chandon or a premium cocktail from the open bar.
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Enjoy exclusive perks from the moment you step inside Hotel Fénix Gran Meliá. Head straight to your private check-in desk and let your concierge (on request) take care of any bookings or requests. RedLevel has thought of everything.
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The most elegant rooms for our most elegant guests. Book RedLevel and look forward to free gifts, premium bathroom amenities, bathrobe and slippers, daily newspapers, pillow menu and an ironing service. Start the day with a coffee machine while you plan your day’s adventures.
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Shut out any street noise in this completely soundproofed room and lie back on your king-size bed. Time to spoil yourself with all the exclusive RedLevel perks and services.
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Enjoy the Madrid sky while taking a bath in the whirlpool bathtub that you will find on this suite’s 23 m2 terrace. Before drifting off in your king-size bed. Everything you need to chill like a movie star.
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Need more space? This is the place. Keep work and sleep separate with a bedroom with a king-size bed, and a lounge with a sofa-bed and desk. Book this room and enjoy all the exclusive perks that RedLevel has to offer.
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Make the most of this spacious suite. We guarantee you will never want to leave. Bedroom with an en-suite bathroom and a lounge with access to an extra restroom. We have thought of everything.
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Silence, space, and sophistication define this room in the heart of Madrid. A versatile space to share or disconnect, enjoying the privileges of being in the epicenter, with the added value of exclusive RedLevel services.
Under the Madrid sky, the private terrace with hydromassage in this suite overlooking Plaza de Colón invites you to pause time. A spacious area with a separate living room, perfect for sharing calm and stylish moments, along with RedLevel privileges.
A suite that redefines the urban experience from the heights. Its terrace with a hydromassage tub and panoramic views of Madrid, along with the spacious and elegant interior, creates the ideal setting to live every moment with distinction. Not to forget the RedLevel benefits.
This RedLevel suite boasts the best views over Paseo de la Castellana and Plaza de Colón but without all the street noise. Our soundproofed windows block out any noise, guaranteeing you a good night’s sleep in your spacious bedroom. And that’s not all. Chill with a book in your 25 m2 lounge and freshen up in the designer bathroom.
Need space? This is the place. A One-Bedroom Suite and a Deluxe Room joined together to offer larger groups comfort and room to stretch out. Two bedrooms, two bathrooms and your own private lounge. And did we mention all our RedLevel perks? This is the life!
The definition of ultimate luxury. Chill out in the lounge or head to the terrace and sink into your hot tub with stunning city views before drifting off in your comfortable bed.
Soak away all your worries during a starlit hot-tub session on your private terrace and feast your eyes on the exclusive views of Plaza de Colón, or chill out with a book in your private lounge.
Relax on your private terrace, taking in the exclusive views of Madrid or enjoying a quiet moment with a book. The room also includes a private meeting space, offering the perfect balance of leisure and productivity in a refined setting.
Ultimate luxury for VIP guests. Two private terraces with jaw-dropping views of Plaza de Colón and the Paseo de la Castellana, a hot tub, meeting room, office space with a restroom, a bedroom with a private balcony and a private lounge. This is a suite fit for a president.
More than a grand suite with Madrid at your feet, where spaciousness and privacy reach their peak. Generous living areas and exclusive terraces with unique views create the perfect setting for sharing, with the feeling of an extraordinary home and RedLevel privileges.
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