The Level

We take care of every detail of your vacation to ensure that you make the most of your time in Vietnam. Discover The Level premium services and experience ultimate elegance.

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If you are looking for a superior vacation where you can relax and chill out, where we take care of everything you need, The Level is the perfect option for you. Book a The Level room and enjoy exceptional service to take your Meliá Hanoi experience to another level. Enjoy a room with the best facilities, plus personalized services, unique perks, and access to the hotel’s VIP areas. Book The Level and watch all your dreams come true.

Capsule coffee maker
Access to the private Lounge
Late check-out (subject to availability)
Courtesy meeting room
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Unique experiences

The Level Lounge

Check out our The Level lounge and enjoy the hotel’s most elegant facilities. A private area on the 20th floor of the hotel where you can enjoy greater privacy, comfort, and relaxation. The Level Lounge is an elegant space open between 6am to 11pm where you can savor snacks and hot and cold tapas and a choice of delicious beverages throughout the day. It also offers an afternoon tea service between 3pm and 5pm and delicious snacks immediately after, between 5:30pm and 7:30pm.

Exclusive benefits

Enjoy the movie star treatment with The Level. An exclusive service designed to pamper you and offer a series of unique perks. Kick-start your vacation with a welcome beverage upon arrival. Late check-out until 4pm (subject to availability) in the private The Level reception area. Get an energy boost every morning with The Level Lounge’s buffet breakfast in. We also have a complementary meeting room hosting up to 8 people that you can book for a maximum of 3 hours during your vacation (subject to availability). The Level guests can also enjoy 24/7 luggage porter services, Wi-Fi, and many other details to guarantee an unforgettable vacation.

Every The Level room is special

Discover all the extra exclusivity and comfort you are looking for in our The Level suites and rooms. A higher level of comfort and services designed to guarantee your satisfaction. You will find a welcome fruit basket in your room, a pillow menu to guarantee a good night’s sleep, an express ironing service for one garment per day per person and a laundry service for two garments per day (suits not included). Enjoy a coffee and tea service, a shoeshine service, and a Dock Station so you can always stay connected. Enjoy being pampered by a team who is totally committed to ensuring your well-being. We aim to make your vacation a truly unique and special experience.

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Other superior rooms


The Level Premium Room

  • City view
  • King-size bed

Located on the executive floor, this room offers stunning panoramic city views. Book a room with a magnificent bed and a large desk where you can work in comfort. Discover all the exclusivity and comfort of our The Level premium service.


The Level Suite

  • City view
  • King-size bed

Savor the perfect combination of design, comfort, and elegance during your vacation in Hanoi. We can offer several different spaces that will exceed all your expectations: a bedroom, a lounge with a desk and a bathroom with a shower.

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