Make your experience at this hotel truly unforgettable by booking the exclusive and personalised The Level service. A perfect stay with access to private hotel areas, personalised attention and a range of services that make all the difference.
Our The Level team works around the clock to ensure your stay is an experience full of the greatest care and attention. Discover a new concept in well-being and a universe full of benefits and the finest services. Choose our hotel and experience the most exclusive luxury designed to satisfy all your needs. The Level offers an ideal combination of elegance and comfort.
Open from 7am to 11pm, the Level Lounge provides views of the garden area by the pool. A room full of natural light reserved only for The Level guests, the perfect refuge to work or just enjoy some relaxation. Try a wide range of snacks and drinks every day from 12 midday to 11pm and a buffet breakfast from 7am to 10:30am from Monday to Friday, and from 7am to 11am on Saturday and Sunday. Exquisite hot tapas are also served together with an open-bar service with premium-brand drinks from 6pm to 9pm. We are here to serve you whenever you wish, with all the distinguished service of our The Level team.
Enhance your travel experience with unique services. From the moment you arrive, enjoy welcome services, breakfast included in your stay, and a private reception area to help with all your arrangements, from check-in and late check-out (subject to availability) to making reservations for you and information on excursions or things to do in the city.
Be pampered by a range of special amenities such as a pillow menu, The Level slippers and bathrobes, bathroom amenities by Rituals or a Nespresso coffee maker with a selection of coffees and teas. We also provide a turndown service and free ironing of one garment per stay (except suits).
Make The Level Lounge an extension of your work space, holding meetings in Madrid in a discreet and private setting. As a guest of The Level, you will have access to a private meeting room for 1 hour per room per stay for a maximum of 6 people (reservation required and subject to availability). A large space with modern and functional furniture and a pleasant ambience. It has well-lit tables and Wi-Fi so you can work online.
An exceptional room where refinement, design and superior comfort go hand in hand. A room full of light that offers great views of the city and has a bedroom with a queen-size bed or two single beds and a full bathroom.
Discover a new way to rest after a hectic day of sight seeing or work in Madrid. A charming room with views of the city, a fabulous king-size bed or two single beds, and a bathroom for a refreshing shower.
Make your trip to the capital a unique experience in this modern and beautiful suite with two different spaces that compete in charm. A large bedroom and a separate lounge with a comfortable sofa and a functional work area.
Start your stay in Madrid by admiring the city skyline from this spacious and elegant suite. A perfect room with an open-plan bedroom, two bathrooms and a separate lounge with a work area.
Enjoy the perfect combination of the avant-garde and classic design in a suite with views of the capital. A room with two different spaces to guarantee the best rest. An elegant bedroom and a spectacular lounge with a sofa and dining area.
With views of the city and practical facilities, you will love a room that is even more versatile than usual. It provides a bedroom and a lounge with a reading and work area. The full bathroom has a double sink, shower and bathtub.
Enjoy a family holiday in a room that connects two rooms (a Premium The Level room and a Deluxe The Level room), each with its own bathroom. An ideal combination to share experiences during your stay, but retaining a degree of intimacy in each room.
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