Madrid, Spain

The Level at Meliá Castilla

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Discover the essence of pure hospitality

If you plan to visit Madrid, make sure you choose a hotel that knows the city extremely well. A well-located hotel that ensures easy access to all the main attractions. A hotel offering all the comforts and services you require to get the most out of your stay in the capital.

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Traveller's ratings

4.8/5

Accommodation

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The Level

The Level Deluxe Room

  • City view
  • Double bed or two single beds
  • 279 ft²
An exceptional room where refinement, design and superior comfort go hand in hand. A room full of light that offers great views of the city and has a bedroom with a queen-size bed or two single beds and a full bathroom.
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The Level

Premium The Level Room

  • City view
  • Double bed or two single beds
  • 398 ft²
Discover a new way to rest after a hectic day of sight seeing or work in Madrid. A charming room with views of the city, a fabulous king-size bed or two single beds, and a bathroom for a refreshing shower.
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The Level

Junior Suite The Level

  • City view
  • Double bed or two single beds
  • 559 ft²
Make your trip to the capital a unique experience in this modern and beautiful suite with two different spaces that compete in charm. A large bedroom and a separate lounge with a comfortable sofa and a functional work area.
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The Level

Grand Suite The Level

  • City view
  • Double bed or two single beds
  • 699 ft²
Start your stay in Madrid by admiring the city skyline from this spacious and elegant suite. A perfect room with an open-plan bedroom, two bathrooms and a separate lounge with a work area.
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The Level

Castilla The Level

  • City view
  • King-size bed
  • 807 ft²
Enjoy the perfect combination of the avant-garde and classic design in a suite with views of the capital. A room with two different spaces to guarantee the best rest. An elegant bedroom and a spectacular lounge with a sofa and dining area.
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The Level

The Level Triple Premium Room

  • City view
  • Double bed or two single beds
  • 398 ft²
With views of the city and practical facilities, you will love a room that is even more versatile than usual. It provides a bedroom and a lounge with a reading and work area. The full bathroom has a double sink, shower and bathtub.
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The Level

The Level Connected Family Room

  • City view
  • Double bed or two single beds
  • 678 ft²
Enjoy a family holiday in a room that connects two rooms (a Premium The Level room and a Deluxe The Level room), each with its own bathroom. An ideal combination to share experiences during your stay, but retaining a degree of intimacy in each room.
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Let yourself be carried away by a world of distinction and exclusive amenities

Make your experience at this hotel truly unforgettable by booking the exclusive and personalised The Level service. A perfect stay with access to private hotel areas, personalised attention and a range of services that make all the difference.

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a room with a large tree and a couch
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Highlighted Services

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Pool open in season

Escape the heat of Madrid in a hotel with a swimming pool in the heart of the city. Take a refreshing dip in the open air in the outdoor pool (check opening dates and times, subject to the season), ideal for relaxing and forgetting about all your worries. Surrounded by gardens, the swimming pool has sunbeds for sunbathing and a towel service.

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Thai room wellness

Travel to the East in a peaceful ambience decorated with Burmese traditional features, Chinese antiques and Tibetan art. Enter a world of peace and serenity at the hands of Thai specialists in the heart of Madrid. Opening soon.

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24-hour gym

Staying in shape is easy thanks to our 24-hour gym. Equipped with modern Technogym equipment for cardio exercise, bodybuilding, toning and stretching, as well as help from our personal trainer (extra cost and on request). Get your body moving!

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Outdoor swimming pool

Kids club

Airport hotel transfer
Extra fee

Electric car charging point

Parking
Extra fee

Accessible rooms

Adapted rooms

Facilities for guests with mobility issues

Cervantes Room

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L’Albufera

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Restaurant & Lounge Bar

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Average rating
4.8/5
98 reviews

Bastante bonito el hotel, las paredes no aislan el ruido al 100% pero está bastante tranquilo y bien para descansar.

Ricardo Jimenez

This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.

El hotel está impecable, al igual que las habitaciones!! Bien el comedor y el servicio, el personal amable!

Mario Ruiz Ruiz

This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.

Las atenciones de Emilio siempre superan tus expectativas. Sin duda merece la pena disfrutar del LEVEL.

Elena Blasco Gonzalez

This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.

Muy cómodo y práctico.

Maite B

This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.

Veronica Alberdi

08/09/2025

5/5

Hermoso hotel. El mejor desayuno lejos. Hermosa ambientacion. Muy amables todos. (Translated by Google) Beautiful hotel. The best breakfast by far. Beautiful setting. Everyone is very friendly.

This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.
1 / 5

Bastante bonito el hotel, las paredes no aislan el ruido al 100% pero está bastante tranquilo y bien para descansar.

Ricardo Jimenez

This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.

El hotel está impecable, al igual que las habitaciones!! Bien el comedor y el servicio, el personal amable!

Mario Ruiz Ruiz

This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.

Las atenciones de Emilio siempre superan tus expectativas. Sin duda merece la pena disfrutar del LEVEL.

Elena Blasco Gonzalez

This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.

Muy cómodo y práctico.

Maite B

This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.

Veronica Alberdi

08/09/2025

5/5

Hermoso hotel. El mejor desayuno lejos. Hermosa ambientacion. Muy amables todos. (Translated by Google) Beautiful hotel. The best breakfast by far. Beautiful setting. Everyone is very friendly.

This section shows customer reviews collected by Google Reviews about their experience at The Level at Meliá Castilla.

Activities

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Family trip to Madrid

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So much to do in Madrid

Events

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  • 28

    Event rooms
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  • 4841

    People
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  • 5480

The Level at Meliá Castilla has become the leading venue for successful events in Madrid. Our versatile facilities, delicious cuisine and catering services, and the excellence of our event organisation team are the keys to the success of our sublime celebrations.

1

What is the official category of the accommodation?

It is a 4-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +34 915 67 50 00 or by sending an e-mail to the.level.melia.castilla@melia.com.

4

What is the address of the accommodation?

It is located at Calle del Poeta Joan Maragall, 43 Madrid, Madrid, 28020 Spain.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Outdoor swimming pool, Kids club, Airport hotel transfer, Electric car charging point, Parking, Accessible rooms, Adapted rooms, Facilities for guests with mobility issues

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our The Level service. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 5 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at The Level at Meliá Castilla?

Rates at The Level at Meliá Castilla can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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