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Every moment is unique. Every trip, a story. Explore the capital with your dog and create unforgettable memories. This pet-friendly hotel in Madrid has an exclusive programme for dogs, with no weight limit, with surprising details in the room, such as a cosy bed, water bowl, complimentary water, and a welcome gift.
More information,regionOfInterest=(1000,1500))
,regionOfInterest=(1000,1500))
Wellness Studio
Immerse yourself in a space where body and mind find their balance, in tune with the Zel spirit. Time slows down and everything revolves around your well-being. Fill yourself with energy and return, little by little, to calm.
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,regionOfInterest=(1771.5,1181))
An unexpected entrance for an urban hotel in the centre of Madrid, which immerses you in the Zel spirit from the very first moment. Stroll at your own pace through this original space and find unique pieces that you can take home, from HAAN self-care products to locally sourced and eco-friendly objects.
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,regionOfInterest=(1483.5,2150))
The Zel experience begins before you walk through the door. Do your pre-check-in, scan your QR code on arrival and collect your key from digital totems. If you prefer a warmer welcome, the hotel team is there to greet you and help you. A more fluid and sustainable way to start your trip.
,regionOfInterest=(2000,3000))
,regionOfInterest=(2000,3000))
At Zel, music is the soundtrack to everything you experience. Accompany your strolls through the capital's iconic spots with an exclusive playlist, created to envelop you in a natural, warm energy with every melody. Let yourself be carried away by the sound of the Mediterranean on your getaway to Madrid.
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Among the buildings that define the heart of Madrid, a corner of open spaces and a slow pace that smells of the sea rises up. The result of the partnership with Rafa Nadal, this hotel in the centre of Madrid recreates the Mediterranean lifestyle to offer a different way to experience the capital: warmer, more relaxed, and more authentic.
A speciality coffee to start the day at your own pace. A yoga session that re-energises your body and restores its calm. Conversations that flow gently and create real connections. Contemplate, from the Rooftop Patio Mediterráneo, how the sunset paints the sea of buildings. This accommodation in the heart of Madrid is your starting point for the colours, flavours and shapes of the capital in the company of your pet. Zel Madrid is your Mediterranean home.
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
Jesús Cuse
05/04/26
4/5
“Habría que mejorar la insonorización de las habitaciones. La ubicación es muy buena y el personal es agradable.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Zel Madrid.
Devin McNew
03/30/26
5/5
“I stayed here during a school trip in 2006 when it was called "Hotel Tryp Gran Via" - The building looks a lot nicer now. I remember their great breakfast. The sign kept us awake at night, glad to see that's not there anymore haha I would stay here again if/when I ever get to make it back to Spain/Madrid.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Zel Madrid.
Zubia Jahangir
03/04/26
5/5
“I stayed at Hotel Gran Via during a girls’ trip to Madrid with my friend, and the location truly could not be better. The hotel sits right on the bustling Gran Via street, which is one of the liveliest areas in the city. As soon as you step outside, there are countless restaurants, cafés, and shops all around you. It felt vibrant, energetic, and very safe to walk around even in the evenings. One of the highlights of the stay was definitely the breakfast buffet. I genuinely think it was one of the best hotel breakfasts I’ve ever had. There was so much variety and everything felt fresh and well prepared, which made starting the day there really enjoyable. The location also makes it very easy to explore Madrid. Many historical sites are within walking distance, and the nearby flamenco venues really give you a sense of the Spanish culture and atmosphere. The only downside was that the room itself was quite small, and the elevator felt extremely old and tiny. It almost felt like it belonged in a building from a couple of centuries ago. Overall though, if you’re looking for a hotel in a prime location where you can walk everywhere and experience the energy of Madrid right outside your door, this is a great choice.”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Zel Madrid.
Elmag- V
11/14/25
5/5
“Excelente, limpio y el personal es fantástico”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Zel Madrid.
laura lopez
11/02/25
4/5
“Lo mejor que tiene el hotel es la ubicación !! El personal de recepción son super amables y simpáticos … el desayuno es muy pobre … poca cosa y muy escaso creo que no me rece la pena cogerlo .. mi hijo pidió dos días huevos fritos para desayunar y no se lo quisieron haces así que lo pagamos y no desayuno esos días… había algo de bollería dulce , cafés y algún embutido comí pavo chorizo y salchichón …. Por lo demás bien aunque para ser Meliá un poco antiguo .. la ubicación es la mejor de Madrid cerca de todo. El metro al lado para moverte y los Uber funcionan muy bien recogiéndote al lado puerta . Limpieza bien !! Gracias por todo !! Mónic una señora muy simpática y amable que la conocimos en turno de noche …. Gracias por tu amabilidad y simpatía!!”See more reviews
This section shows customer reviews collected by Google Reviews about their experience at Zel Madrid.
Average rating
4/5
2826 reviews
Contact
hotelmadridgranvia@melia.com
+34 915 22 11 21
Check-in 14:00
Check-out 12:00
Address
Gran Vía, 25
Madrid
0 km from Madrid city centre
0,08 km from Metro station
14 km from Madrid Airport
The accommodation is pending assignment of an official category.
Check-in can be made from 14:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +34 915 22 11 21 or by sending an e-mail to hotelmadridgranvia@melia.com.
It is located at Gran Vía, 25, Madrid, 28013 Spain.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Among the services offered are: Family room, Parking, Non smoking hotel, Air conditioning/heating according to season, Food delivery, Drawing or colouring material, Books, Conference room.
No, although we are sure that the comfort, service and surroundings will make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 3 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Zel Madrid can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
Start the day with a speciality coffee from Café de Finca at Zel Madrid. Connect with people in a contemporary setting and feel the essence of life by the sea.
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Flow with the energy of this Mediterranean terrace in the centre of Madrid. Coastal atmosphere, flavours that evoke the sea, and sunsets that stretch on with a vermouth.
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,regionOfInterest=(4096,2732))
Step into a secret bar in Madrid embraced by nature and where time slows down. Let yourself be enveloped by harmony and disconnect from the movement of the city.
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,regionOfInterest=(2150,1282.5))
Address
Gran Vía, 25
Madrid
Contact
Distances
0 km from Madrid city centre
0,08 km from Metro station
14 km from Madrid Airport
Hotel information
Name: Zel Madrid
Type: Hotel
Segment: City
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