Add value to your experience in Madrid with The Level service. Experience the art of self-care as we understand it, providing you with exceptional, personalized, and warm treatment.
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Enhance your experience at Meliá Serrano Madrid by entering the world of The Level. A sophisticated and elegant universe for our most select guests. Stay in the hotel's best suites and rooms, access our exclusive spaces such as The Level Lounge and its private terrace, and receive special attention. Feel the meticulous art of pampering yourself.
Espresso coffee maker and kettle
Access to the private Lounge
Private reception area
Private check-in and check-out
Free ironing (one garment per stay)
Bluetooth speakers
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As a The Level guest, you can access our exclusive The Level Lounge, located on the seventh floor from 7am to 10pm and featuring an outdoor terrace that will leave you speechless. An open space where you can enjoy an international buffet breakfast from 7am to 11am and a selection of snacks (check the schedule) and drinks throughout the rest of the day.
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Enjoy the select and distinguished ambience as a guest of The Level. Enjoy all the exclusive services at Meliá Madrid Serrano. Private reception area open from 7am to 10pm, 10% discount in our Arado Restaurant and flexible check-in and check-out on request and subject to room availability. It’s time to allow yourself to be pampered throughout your stay.
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Rediscover the art in every detail you will find during your The Level stay. Benefit from all its care with welcome amenities, turndown service, or ironing of one garment per stay (until 4pm). Spacious and modern spaces, designed for your comfort, with a pillow menu, Rituals bathroom amenities, an espresso coffee maker and kettle with replenished capsules, steam iron, bathrobe, and slippers. The perfect occasion to enjoy relaxation and free time.
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Explore Madrid from one of the city's most chic areas. Rest in this room with a distinct modernist character and views of Calle Diego de León, Calle Claudio Coello, or the interior courtyard. Experience the well-being of a stay full of details with the benefits of The Level service.
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Surround yourself with the most authentic Madrid character in a room with a bedroom, a living area with a sofa, and a spacious bathroom with a shower. All wrapped in The Level, the most exclusive service at Meliá Madrid Serrano.
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Experience Madrid with all five senses in this room with a king-size bed, a cozy seating area with armchairs, and a bathroom with a bathtub and shower for relaxing moments. A space with the exclusivity of The Level.
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Stay in a perfect room for a whimsical getaway in the capital with views of the street or the garden patio. Enjoy a wonderful stay with a bedroom featuring a relaxation area and a bathroom with a shower and bathtub, with attention to every detail. In addition to the exclusive services of The Level.
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Experience Madrid from the heart of one of its most exclusive neighborhoods, resting in this spacious Room that offers families the possibility of connecting two Meliá The Level double Rooms, with separate bathrooms and access to The Level VIP area.
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Fall in love with Madrid from this retreat located in the most exclusive area of the city. It features one bedroom, a separate lounge with a sofa bed, and a bathroom with a shower. A Junior Suite with the exclusivity of The Level.
Allow yourself to be seduced by the charms of the capital from this exclusive suite overlooking the Salamanca district. Rest in a spacious bedroom with a bathroom with a shower or bathtub, relax in an elegant separate lounge with a sofa-bed and enjoy all The Level services.
Travel as a family in maximum comfort in a room with two connected bedrooms, a lounge and two separate bathrooms. A bright, modern and functional space that also offers the exclusive The Level services.
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