The most distinguished experience at the Palacio de los Duques Gran Meliá is guaranteed by the RedLevel. A premium service that provides personalized service and access to exclusive, private facilities.
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RedLevel is the superior-quality experience offered by the Gran Meliá Palacio de los Duques and includes a wide range of unique services, personalized attention and enhanced facilities in rooms and suites. RedLevel guests receive access to sophisticated private spaces, as well as unique benefits designed to enhance your stay. Stay in a RedLevel room and discover a new world of exclusivity.
Access to the private Lounge
Private reception area
Private breakfast service (à la carte and buffet)
Exclusive experiences
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The hotel's premium facilities are reserved only for RedLevel guests, with the finest facilities and most qualified staff providing a significant enhancement to the hotel experience. Exclusive access to RedLevel Lounge, a lounge with buffet and à la carte breakfast and Open Bar service (check times) with a selection of sweet and savory tapas and snacks, soft drinks, juices and alcoholic beverages, Möet Chandon and coffee. Rest in the different spaces, including an indoor lounge area with a TV and library, and an outdoor terrace.
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RedLevel services range from a reception with personalized attention to a concierge service, luggage and butler services, late check-out until 14:00 (subject to availability) and national and international online newspapers.
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The luxury and elegance of the RedLevel rooms and suites is reflected in facilities such as welcome amenities, a shoe-shine service, a daily turndown service, free ironing of one garment per stay. Wii and PlayStation consoles are also provided, subject to availability. There is also an aromas menu and special services for children.
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The elegance and sophistication of superior accommodation in the heart of the Madrid de los Austrias. It has a small lounge off the bedroom with a sofa and coffee table, as well as a sophisticated bathroom with a free-standing bathtub and a rainshower.
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Discover the perfect refuge and savor your stay in Madrid in a room that combines modern comforts and classic design with luxury finishes. With a lounge with a desk and a fantastic terrace to accompany the elegant bedroom.
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A space in which to feel perfectly at home during your stay in the Spanish capital. Discover optimal rest in your elegant bedroom and completely separate lounge, and relax in a spacious designer bathroom.
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A room where spaciousness and sophistication help guarantee superior comfort. With elegant decoration and superior facilities, it features a bedroom, a separate lounge and a large bathroom.
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A fantastic penthouse with views over the Madrid de los Austrias from its amazing terrace and the most distinguished experience in the capital. With a king-size bed in its bedroom and a spacious separate lounge.
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Sharing a stay takes on new meaning in this spacious environment. The result of combining one of the hotel's finest suites with two Premier rooms offers maximum comfort for enjoying the best of Madrid with your family.
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Spaciousness and character come together in this room designed for enjoying in company. A space decorated in ochre tones and fine materials to create an immersive atmosphere where comfort is experienced with calm and style, along with the privileges of RedLevel.
The perfect balance between classic decoration and avant-garde facilities. It provides a bedroom with a king-size bed, a lounge with a sofa and a table with two chairs, as well as a sophisticated bathroom.
For family enjoyment of Madrid without sacrificing the comfort of authentic luxury. A connecting accommodation that links one of the hotel's finest suites with a Premier room, offering an intimate atmosphere with space for everyone and a spacious separate living area for gatherings.
Discover Madrid in the total exclusivity that this charming suite provides. An icon of luxury and spaciousness with a large separate lounge, a magnificent meeting room, a bedroom with a king-size bed and a stunning terrace.
A regal experience in an authentic palace in Madrid. Enhance the feeling of exclusivity and elegance in a room decorated with luxurious materials. It provides a terrace with panoramic views of the Opera and the Barrio de los Austrias.
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