Add value to your experience in Madrid with The Level premium service. Discover the art of taking care of yourself from the point of view of the hotel, providing you with exceptional, personalized and friendly service.
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Enhance your experience at Meliá Serrano Madrid by entering The Level world. A sophisticated and elegant space for the most select travellers. Stay in the best rooms and suites in the hotel, access private spaces such as The Level Lounge and its private terrace, and also receive very special services. Experience the meticulous art of pampering yourself.
Espresso coffee maker and kettle
Access to the private Lounge
Private reception area
Private check-in and check-out
Free ironing (one garment per stay)
Bluetooth speakers
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As a The Level client, you can access our exclusive The Level Lounge, located on the seventh floor from 7:00 AM to 10:00 PM, featuring a breathtaking open-air terrace. This open space is perfect for savoring an international buffet breakfast from 7:00 AM to 11:00 AM, and enjoying a selection of snacks and drinks throughout the rest of the day. Try our typical tapas from the charming city of Madrid (check hours). Closed from January 26th to May 15th. During this period, the The Level Lounge will be located at The Balcony. Please check breakfast service hours and locations.
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Enjoy the select and distinguished ambience as a guest of The Level. Enjoy all the exclusive services at Meliá Madrid Serrano. Private reception area open from 7am to 11pm, 10% discount in our Arado Restaurant and flexible check-in and check-out on request and subject to room availability. It’s time to allow yourself to be pampered throughout your stay.
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Discover the art of art in every one of the details of your The Level room. Enjoy all the services and facilities such as welcome courtesies, a turndown service or free ironing of one garment per stay (until 4pm). Large, modern spaces designed to make you feel comfortable, providing a pillow menu, bathroom amenities by Rituals, espresso coffee maker and kettle with capsule replacement, Wii console (on request and subject to availability), MP3 station with Bluetooth, iron or bathrobe and slippers. The perfect opportunity to enjoy relaxation and free time.
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Tour Madrid, using one of Madrid’s most fashionable areas as a base. Chill out in a modern room with views of Diego de León Street, Claudio Coello Street, or the interior patio. Well-being in a room bursting with details.
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Immerse yourself in the heart of Madrid in a room with a bedroom, a lounge area with a sofa and a spacious bathroom with a shower. All accompanied by The Level, the most exclusive service at the Meliá Madrid Serrano.
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Enjoy Madrid with all five of your senses in a room with a king-size bed, a comfortable lounge with armchairs and a bathroom with a bathtub for moments of relaxation. A space with all the exclusivity of The Level.
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Stay in a perfect room for a indulgent break in the Spanish capital with views of the street or patio. Enjoy a wonderful stay in a bedroom with a relaxation area and a bathroom with a shower and bathtub and the most careful attention to detail. In addition to all the benefits of the exclusive The Level service.
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Fall in love with Madrid from a refuge in the most exclusive part of the city. It provides a bedroom, a separate lounge with a sofa, and a bathroom with a shower. A junior suite with all the exclusivity of The Level.
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Allow yourself to be seduced by the charms of the capital from this exclusive suite overlooking the Salamanca district. Rest in a spacious bedroom with a bathroom with a shower or bathtub, relax in an elegant separate lounge with a sofa-bed and enjoy all The Level services.
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Experience Madrid from the heart of one of its most exclusive districts from a spacious room that offers families the chance to connect two Meliá The Level Double Rooms with separate bathrooms and access to the The Level VIP area.
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Travel as a family in maximum comfort in a room with two connected bedrooms, a lounge and two separate bathrooms. A bright, modern and functional space that also offers the exclusive The Level services.
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