Let yourself be carried away by a world of distinction and exclusive amenities

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Enhance your experience at Meliá Serrano Madrid by entering the world of The Level. A sophisticated and elegant space for our most distinguished travelers. Book the hotel’s best rooms and suites, visit private VIP areas such as The Level Lounge and terrace, and receive special perks. Enjoy the movie star experience.

Espresso coffee maker and kettle
Access to the private Lounge
Private reception area
Private check-in and check-out
Free ironing (one garment per stay)
Bluetooth speakers
a patio with chairs and tables and umbrellas
a room with a bed and a table
a room with a couch and chairs
a restaurant with tables and chairs
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Unique experiences

The Level Lounge

a restaurant with tables and chairs

Enter another world

a desk with computers and chairs in a room

Special services in every space

a room with a television and a table
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Other superior rooms

a room with a bed and a table
The Level

The Level Room

  • 2 double beds or 1 King bed
  • 26 m²

Tour Madrid, using one of Madrid’s most fashionable areas as a base. Chill out in a modern room with views of Diego de León Street, Claudio Coello Street, or the interior patio. Well-being in a room bursting with details.

a room with a television and a table
The Level

Premium The Level

  • Patio view
  • 1 king-size bed or 2 single beds
  • 28 m²

Immerse yourself in the heart of Madrid in a room with a bedroom, a lounge area with a sofa and a spacious bathroom with a shower or bathtub. All accompanied by The Level, the most exclusive service at the Meliá Madrid Serrano.

a room with a bed and a table
The Level

Grand Premium The Level

  • 1 king-size bed or 2 single beds
  • 40 m²

Stay in a perfect room for a indulgent break in the capital with views of the street or courtyard. Enjoy a wonderful stay in a bedroom with a relaxation area and a bathroom with a shower or bathtub and the most careful attention to detail. In addition to all the benefits of the exclusive The Level service.

a bed with white sheets and a desk in a room with curtains
The Level

The Level Junior Suite

  • City view
  • 1 king-size bed or 2 single beds
  • 50 m²

Fall in love with Madrid from this refuge with views of Diego de León and Claudio Coello streets. It provides a bedroom, a separate lounge with a sofa, and a bathroom with a shower or bathtub. A suite with all the exclusivity of The Level.

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  • luxury
  • premium
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