The Level

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Enhance your experience at Meliá Serrano Madrid by entering the world of The Level. A sophisticated and elegant space for our most distinguished travelers. Book the hotel’s best rooms and suites, visit private VIP areas such as The Level Lounge and terrace, and receive special perks. Enjoy the movie star experience.

Espresso coffee maker and kettle
Access to the private Lounge
Private reception area
Private check-in and check-out
Free ironing (one garment per stay)
Bluetooth speakers
a patio with chairs and tables and umbrellas
a room with a bed and a table
a room with furniture and a bookcase
a restaurant with tables and chairs
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Unique experiences

The Level Lounge

a table with glasses of champagne in it

Enter another world

a room with tables and chairs

Special services in every space

a room with a television and a table
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Other superior rooms

a room with a bed and a table
The Level

The Level Room

  • Street view
  • 2 double beds or 1 King bed
  • 26 m²

Tour Madrid, using one of Madrid’s most fashionable areas as a base. Chill out in a modern room with views of Diego de León Street, Claudio Coello Street, or the interior patio. Well-being in a room bursting with details.

a room with a television and a table
The Level

The Level Premium

  • Patio view
  • 2 double beds or 1 King bed
  • 28 m²

Surround yourself with Madrid’s unique vibe in a room with a bedroom, lounge with a couch and a spacious bathroom with a shower or bathtub. All this plus The Level, the most exclusive service we have at Meliá Madrid Serrano.

a room with a bed and a table
The Level

Grand Premium The Level

  • Street view
  • 2 double beds or 1 King bed
  • 40 m²

Stay in a room perfect for a treat getaway in the capital, overlooking the street or the courtyard. Enjoy a wonderful room with a relaxation area and a carefully designed bathroom. In addition to the amenities of the exclusive The Level service.

a bed with white sheets and a desk in a room with curtains
The Level

The Level Junior Suite

  • City view
  • 2 double beds or 1 King bed
  • 50 m²

Fall in love with Madrid when you book this retreat, with enviable views of Diego de León and Claudio Coello Streets. It includes a bedroom, a separate lounge, and a bathroom. Choose a suite with The Level exclusivity.

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  • luxury
  • premium
  • essential