The Level

Meliá Madrid Princesa offers you a superior experience and total excellence at The Level. Get access to private areas in the hotel and a wide range of exclusive benefits and personalized services.

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The Level elevates the sense of exclusivity during your stay at this five-star urban hotel in Madrid. Discover this premium attribute with the most elegant private spaces, suites and rooms with more extensive facilities and a number of personalized services that you will remember forever. Enter another world with The Level.

Access to the private Lounge
Capsule coffee maker
Private check-in and check-out
Late check-out (subject to availability)
Water ritual (one per person per stay)
Courtesy meeting room
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Unique experiences

The Level Lounge

The most sophisticated and serene meeting point at the Meliá Princesa is the perfect place to disconnect, continue working or enjoy a drink. An exclusive lounge for The Level guests that includes a European breakfast (from 7:30am to 12 midday) and an Open Bar service with drinks (water, coffee, tea and fruit juices), tapas, snacks and long drinks (from 12 midday to 11pm).

Exclusive benefits

Feel very special during your stay thanks to the exclusive The Level services. Services such as personalized check-in and flexible check-out in a private reception area, free access to the water circuit in our YHI Wellness Center (from 11am to 4pm and only for guests aged 16 and over), 10% discount on wellness treatments at YHI Wellness (massages, body and beauty treatments) and the use of a modern meeting room for two people for up to 2 hours (subject to availability).

The Level rooms and suites

Located in the best parts of the hotel, The Level rooms offers services such as a turndown service every evening, a pillow menu, RITUALS amenities, a Nespresso coffee maker with capsules, The Level bathrobes and slippers, a message service, Spanish and international newspapers and a Wii game console. As well as unique facilities such as a whirlpool bathtub with panoramic views over the center of Madrid (from the 10th to the 12th floor, subject to room availability) and an outdoor terrace (Princess Suite and Presidential Suite).

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Other superior rooms


The Level Room

  • City view
  • King-size bed
  • 25 m²

Enjoy an enhanced experience with all the benefits of The Level service if you stay in this spacious room. With abundant natural light thanks to large windows overlooking the city, and with an avant-garde design with which you will fall in love.


The Level Suite

  • King-size bed
  • 50 m²

A large room with a bold design in the bedroom and a sophisticated separate lounge. Savor all the exclusivity of details such as your whirlpool bathtub. And enjoy all the extra details provide by The Level service during your stay.


Junior Suite The Level

  • City view
  • King-size bed
  • 50 m²

Rest after a full day in Madrid in a room with a bedroom and a separate lounge, and the best views of the center of the city. Guests staying in this room also enjoy all the privileges and personalized service of The Level.


Grand Premium The Level

  • City view
  • King-size bed
  • 46 m²

Immerse yourself in a whirlpool bath with views of Madrid in a corner suite between the 4th and 12th floors. Admire the contrast of the frenetic pace of the junction of Moncloa, Princesa and Gran Vía below with the peacefulness you enjoy in your room.


Grand Suite Princesa The Level

  • King-size bed
  • 88 m²

A designer suite that reflects all the personality and eclecticism of Madrid throughout your stay. From the furnished terrace where you can begin to feel the vibrant heartbeat of the capital, to the spacious separate lounge and the bathroom with a whirlpool bathtub and shower with footbath.

Presidential Suite

  • King-size bed
  • 105 m²

A unique room with a furnished outdoor terrace so you can step out and enjoy some fresh air. It has a separate lounge with a hall area, desk and table for up to 8 people, a bedroom with a king-size bed, and a bathroom with a shower and a whirlpool bathtub.

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