The Level

Discover another world with Meliá's premium service. An elegant service that provides personalized attention, access to private areas and exclusive benefits reserved only for guests staying in The Level rooms and suites.

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Enjoy a much more comfortable and sophisticated stay with the premium service at the Meliá Avenida América. A stay full of exclusive services, personalized attention and access to private spaces reserved only for The Level guests. Book a The Level room or suite and make your stay a truly unique experience.

Luxury bathroom amenities
Espresso coffee maker and kettle
Access to the private Lounge
Private breakfast service (à la carte and buffet)
Private reception area
Free ironing (one garment per stay)
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Unique experiences

The Level Lounge

Access the private The Level Lounge. A quiet and comfortable lounge reserved only for The Level guests where you can enjoy a full breakfast from 7am to 12 midday, a choice of premium-brand drinks, tasty sweet and savory snacks or en early-evening drink at our open bar from 6pm to 8pm. A welcoming atmosphere that inspires relaxation and serenity. It has a work area with Internet access, a printer and fax machine, and also offers a meeting room for up to 2 hours for two people (subject to availability). Visit The Level Lounge and enjoy a space where you can relax after a long day of work or sightseeing in the city.

Exclusive benefits

As a The Level guest, Meliá Avenida América offers you a program full of attentive and personalized service every day. Savor a delicious breakfast every morning, express check-in and late check-out (subject to availability) in a private reception area, as well as discounts on hotel services. You also have free access to our fully equipped gym and group classes. Book The Level and let us pamper you as you need and deserve.

The most distinguished rooms

The Level rooms and suites offer the highest-quality equipment and exclusive services. Guests can enjoy a welcome gift, a pillow menu, a turndown service every evening, an espresso coffee maker and a selection of herbal teas, and a multimedia station. There is also a fitball in the room, free ironing of one garment per stay (except suits and delicate garments) and a courier service. The bathroom features special The Level details such as bathrobes, slippers and amenities by Rituals.

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Other superior rooms


The Level Suite

  • City view
  • King-size bed
  • 46 m²

With views of Juan Ignacio Luca de Tena Street or the Quinta de los Molinos Park, this suite has two totally separate spaces, a large entrance leading to a big lounge with sofas and a spacious bedroom.


Meliá The Level

  • City view
  • Queen-size bed
  • 22 m²

Visit Madrid and make this room your refuge. Perfect for recharging your batteries and finding peace of mind after an intense day in the city. A modern design with an elegant bedroom, a comfortable separate lounge and a rainshower.


Premium The Level

  • City view
  • King-size bed
  • 27 m²

Enjoy Madrid from a room with a contemporary style. A sanctuary of relaxation consisting of a lounge with a sofa, a work area, a bedroom and a fully equipped bathroom.

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