Opiniones de Paradisus Cancún

Valoración media4.6/513685 opiniones

3 Filtros
Filtrar por
  • Cessar Solano

    27/01/2025

    3/5

    Staff is what stands out, property needs some work and food could definitely be better. Big shout out to everyone who works there, special thanks to limberth butler, Victor and David pool concierge, waiting staff is sante and atrio section Oscar, César, Lorena, Luis and Alejandro in the bar are the best!


  • Alfredo Ramos

    29/01/2025

    5/5

    Cristina y Sergio excelente atención y sobre todo muy atentos en el área del spa y sobre todo a mi esposa la señorita Cristina estuvo al pendiente ya que tenía un problema de su presión y la dejaron hacer la actividad y estuvieran más al pendiente así que super recomendado Jesus canche de capella excelente servicio muy atento En el restaurante cielito lindo el señor jorge nos atendió de maravilla super atento en todo y muy buena la comida


  • VICTOR M MANRIQUE.

    02/02/2025

    5/5

    Excelent


  • Carroll Estensen

    26/01/2025

    5/5

    An amazing experience in the Lemon Fish tonight! Jorge and Miguel looked after me so well and went above and beyond anything they needed to. Compliments and thanks to to chefs Karen and David. Superb! Also would like to add a glowing for review for Rodrigo who looked after us by the poolside. Nothing was ever too much trouble. Always so polite and friendly. Thank you Rodrigo


  • Helena Sadeghi

    25/01/2025

    5/5

    We dined at cielo, the food was amazing and Alfredo gave great service - thank you , we have loved our stay! Uriel in the entertainment team taught a bachata dance class which my boyfriend & I really enjoyed taking part in. It was really fun and the team brought really good energy! Didier was the best poolside host, always warm & welcoming and very helpful always making sure your cup was never empty!

  • Chloe Loveless

    27/01/2025

    5/5

    Oscar junior from the entertainment team made this trip so enjoyable every activity by the pool was tentative and fun he really knows how to keep the crowd entertained:)

  • Natalia Julio

    25/01/2025

    5/5

    estuvimos 9 días en el hotel y la pasamos genial. Todo absolutamente de 10. La comida, el servicio, todo. Quiero destacar a las chicas del kidsdom, son lo más. Monse, Irlanda, Alexia, Joanna y Nestor son súper. Dejamos a nuestra hija casi todos los días, la cuidaron súper bien e hicieron que mi hija tenga unas súper vacaciones. Destacada atención a Daniel del resto Lemon Fish, un genio! Nos atendió súper bien y la comida espectacular!! También Un 100 para Ivonn y Alberto de Malva Cenas que nos brindaron un distinguido servicio durante nuestra estadía !

  • maria ramos

    25/01/2025

    5/5

    Cinthia was excellent! Very attentive and the food was absolutely delicious and very flavor! Would definitely recommend it as a must to eat here the ambiance is so beautiful!

  • Farwah Qasim

    26/01/2025

    5/5

    Amazing food and ambience at the Cielo. Amazing starters, entrees and most importantly a flawless service through out the courses. Odon was exceptional and kind.

  • catalina pavia piñero

    28/01/2025

    4/5

    Muy buena experiencia. Jesús canché nos atendió muy bien.

  • benmh10 10

    25/01/2025

    5/5

    Sergio and Danna were great and the spa is beautiful!

  • Riley Giesbrecht

    26/01/2025

    5/5

    Oscar Junior on the entertainment team has been the highlight of my stay!!! keep an eye out for Oscar at the activities events, we have done crafts, guacamole lessons with him and he has added to our experience here at paradisus :) and major shout out to Daniel at Lemon Fish, very attentive great service!!!

  • Ronak

    28/01/2025

    5/5

    This resort is nothing short of heaven on Earth! I booked through Costco, and while the all-inclusive package didn’t seem worth it at first, my perception completely changed once I experienced the resort. I didn’t even leave the property for a single hour—it’s that amazing! The resort offers a wide variety of cuisines and restaurants. Pro tip: make sure to book your dinner reservations as soon as you arrive, preferably on day one. If you’ve arranged transportation through Costco, head to the area where public transportation is located, and look for BDExperience. They’ll quickly organize a cab for you—it won’t take more than five minutes. The staff at the resort are incredibly friendly, respectful and are fluent in english, making the experience even more enjoyable. I didn’t bother exchanging for MX pesos and instead tipped in USD. A $1 tip is very common, and the resort will provide change if needed. For cocktail enthusiasts, the resort boasts five bars with a team of talented bartenders including Timoteo, Abraham, Alex, Karina, and Gabby. I simply asked for a Jameson cocktail and was blown away by their creativity and skills! If you’re booking a stay, I highly recommend opting for a room with an ocean view—the extra cost is absolutely worth it. The resort offers daily activities including but not limited to Circus, African show, Urban show, all of which were outstanding. There are some additional activities for people who booked The Reserve. If you want to experience parasailing, snorkeling, jet-ski etc “aquaworld” offers great packages within the resort. One great thing about the resort is, they have a bracelet which is key fob to your room so you never worry about forgetting your keys. A couple of things I didn’t love: the cabanas ($150-250/day) by the pool and beach are not included in the all-inclusive package and are quite expensive. Additionally, the escape room and spa are not part of the inclusive package either. Pro tip: If you want a lounge chair near the beach, grab a towel and reserve your spot early in the morning. By 9 a.m., most of them are already taken. Overall, this resort is an absolute gem, and I can’t wait to return

  • Sujin Kim

    25/01/2025

    5/5

    Day 1: First time at blue agave was great! Tacos were delicious and the drinks were great. Mesevo Atilano provided great service! Day 2: We had an amazing time at lemon fish! Jorge Miguel provided excellent service. The chef Mario y Karen provided amazing food and Carlos made delicious drinks! They even made a little customized congratulatory dessert with our pup included.

  • barbara Sanchez

    28/01/2025

    5/5

    Excelente lugar.. siempre todo muy limpio y cuidando los detalles, haciendo una experiencia única para consentir a los huéspedes. Hoy estuve con Óscar haciendo brazaletes , excelente actitud y muy agradable y dinámica la actividad En el área de spa Danna me fui en todo momento

  • Carolina Callanan

    28/01/2025

    5/5

    Great food and great service!!! Thank you Samuel for you service.

  • Kelliann Kary

    28/01/2025

    5/5

    We had a great week at Paradisus. Our concierge (Manuel!) was always available and so helpful. The food is so so, but we had several great meals, our favorite by far was at Cielo. The food was awesome and the service was outstanding (Moises!).

  • Nadia Zippo

    28/01/2025

    5/5

    Nuestra experiencia en Lemon Fish fue alucinante las tres veces que concurrimos.. la atención de Jorge Miguel fue excepcional con sus sugerencias y amabilidad. Los chef Mario y Karen saben de alta cocina y delicadez y hemos experimentando unos cócteles increíbles de la mano de Carlos el bartender de lujo del lugar. Recomendaría este sitio para quienes quieran tener una experiencia inolvidable. Y lo mejor del hotel fue haber conocido a una persona tan especial y agradable como Óscar (el animador) quien nos sacó sonrisas en cada momento.

  • Gonzalo Miguel

    28/01/2025

    5/5

    Excelente Hotel desde que entras por la puerta en una excelente Ubicación. Con diversos restaurantes en su interior y magnífica decoración. El restaurante que más nos gustó con diferencia fue el “Lemon fish”, con la excelente atención de Jorge y miguel, así como la comida del CHEF Mario y la sushiman Karen, sin olvidarse de los riquísimos cocktails de Carlos. Otro que no puedo dejarme es el excelente trabajo de Oscar, es una excelente persona y te lo pasas genial con el. Sin duda después de las obras previstas, volveremos. Felicidades equipo Paradisus!

  • Bernardo Detoni Guareschi

    28/01/2025

    5/5

    Comida muito bem feita e tratamento muito atencioso de Ivonn e Alberto no restaurante malva no jantar !


Vistas inigualables

Al hermoso mar del Caribe y a la laguna Nichupté

The Reserve

Eleva tu experiencia con servicios y espacios exclusivos para mayores de 18 años

Family Concierge

Alójate en habitaciones superiores con servicios para toda la familia

Serenidad

Dos oasis de bienestar donde puedes reconectar con tu yo interior

Match play

Emerald greens campo 9 hoyos par 3 en nuestro campo de golf privado

Eventos grandes

Bodas, celebraciones o reuniones en 2.787 m2 de espacio para más de 1.000 personas

Descubre cómo se valoran otros hoteles en la misma zona

Descubre nuestras marcas

  • luxury
  • premium
  • essential