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Destination Inclusive®
Cancún, México

Paradisus Cancún

Boulevard Kukulcan, km 16.5, Cancún

Redescubre el Caribe en su forma más elevada

Este lujoso resort todo incluido en Cancún está en plena transformación para ofrecer una experiencia que supere todas las expectativas. Con habitaciones totalmente rediseñadas y adaptadas a las nuevas exigencias de nuestros huéspedes, manteniendo su arquitectura icónica y su conexión con la naturaleza, este resort de 5 estrellas evoluciona hacia una propuesta más sofisticada, sensorial y vibrante.

Certificación AAA 4 Diamantes

Reconocimiento otorgado a los hoteles que cumplen con los más altos estándares de calidad y servicio. Garantiza a los huéspedes una experiencia excepcional.

Destination Inclusive® Experiences

a man in garment with a fire in his hand

Cultura mexicana

a large body of water with clouds in the sky

Navega al paraíso

a group of people sitting on mats with their hands up

Relax

Accommodation

Junior Suite Sunset View

  • Vista laguna
  • 2 camas dobles o 1 cama king
  • 473 ft²
Admira las espectaculares vistas de la puesta de sol y la brillante laguna Nichupté desde la terraza de esta habitación cuidadosamente diseñada. Ofrece una lujosa cama king-size, un baño con ducha de efecto lluvia y muebles únicos.

Junior Suite Ocean View

  • Vista océano
  • 2 camas dobles o 1 cama king
  • 473 ft²
Disfruta de la suave brisa del Caribe mientras contemplas las estrellas desde el maravilloso balcón. Una estadía que promete sorprenderte, con detalles especiales como una cómoda cama king size, un elegante baño y un minibar bien surtido.
Family Concierge

Family Concierge Junior Suite Ocean View

  • Vista océano
  • 2 camas dobles o 1 cama king
  • 473 ft²
Esta suite te permite disfrutar de toda la atención que ofrecen los beneficios Family Concierge. Experiencias que harán que tu estancia sea única y exclusiva. Con maravillosas vistas al mar Caribe, cuenta con un dormitorio, un sofá y una terraza privada.
The Reserve

The Reserve Adults Only Junior Suite Sunset View

  • Vista laguna
  • 2 camas dobles o 1 cama king
  • 473 ft²
Una estadía de lujo con todos los beneficios de The Reserve. Disfruta de la terraza privada con vista a la laguna Nichupté. Tiene un dormitorio y una refrescante ducha de efecto lluvia. Suite exclusiva solo para adultos (+18).
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The Reserve

The Reserve Adults Only Junior Suite Ocean View

  • Vista océano
  • 2 camas dobles o 1 cama king
  • 473 ft²
Descubre un espacio de diseño con vistas ininterrumpidas de las aguas turquesas del Mar Caribe. Una habitación de ensueño con un amplio baño y una terraza con espectaculares vistas. Suite exclusiva solo para adultos (+18).
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a room with a large window overlooking the ocean
The Reserve

The Reserve Adults Only Suite Presidencial

  • Vista océano
  • Cama King
  • 3433 ft²
Bienvenido a la joya de la corona del Paradisus Cancún. Un auténtico paraíso donde podrás relajarte con estilo y disfrutar de vistas panorámicas. Una suite de lujo con tres terrazas, un dormitorio, un salón independiente equipado con un amplio comedor, cocina, y dos bañeras de hidromasaje con vistas al Mar Caribe. Suite exclusiva solo para adultos (+18).
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a pool with a building in the background

Sumérgete en un paraíso de privacidad y lujo solo para adultos

Bienvenido a la elegancia más pura de Cancún, el servicio premium solo para adultos (+18) de Paradisus. The Reserve va más allá de lo que hayas conocido para ofrecer experiencias excepcionales con vistas al mar Caribe.

a man and woman holding a child on a beach

Vive los mejores momentos en familia con atenciones premium

Family Concierge busca satisfacer a las familias más exigentes. El lujo y el confort que toman forma en estas habitaciones y suites superiores, con la atención propia de un servicio Premium. Una experiencia que transformará tu estancia en México.

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Services and facilities

Discover the wide range of services and facilities that ensure a most pleasant and comfortable stay at our hotel.

Servicio de mayordomo personalizado

Cama balinesa
Extra fee

Piscina exterior

Acceso directo a la playa

Tratamiento de spa

Actividades para niños

Kids Club

Salas de reuniones

Outstanding recognitions

Committed Queer Destinations Hotel

Este establecimiento ha sido reconocido Committed Queer Destinations. La distinción prepara a empresas y destinos para acoger a la comunidad LGTBQ+, sensibilizando y formando a todos los empleados.

Wellness for Cancer

YHI Spa está certificado por la reconocida organización Wellness for Cancer para proporcionar servicios de bienestar personalizados a personas afectadas por cáncer.

Distintivo ESR

Acredita a la empresa ante sus empleados, inversionistas, clientes, autoridades y sociedad, como comprometida con la responsabilidad social y el cuidado del medio ambiente con la comunidad.

Ecostars®

Ecostars®, líder mundial en certificación de sostenibilidad, una plataforma innovadora y un centro de gestión 360 ESG impulsado por IA para los departamentos de RSC de hoteles y cadenas hoteleras.

Sal Steak Cave

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Malva Food Bazaar

a buffet with food on display
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Average rating
4.6/5
15366 reviews

My wife and I have stayed at Melia Paradisus Cancun twice a year for the past 15 years. This last time over Valentines weekend was in the Presidential suite. Each and every time has been a memorable experience. It has become our second home and all the amazing staff (way too many to name) treat us like family. We are sad to report that they will be closing June 2025 for renovations. We were told it could take a year to fully remodel. We will miss breakfast and our cabana bali bed service from a few of our favorites such as Valeria and Cesar, Julio in tbe reserve lounge and many more amazing people who work there. There has been many changes over the years and hope when they reopen they bring back the current staff who have provided superior service for so many years now. Both Galdino and Diego are exceptional should be moved to top management positions as they are both an asset to the Melia brand. They are hard workers and have always gone above and beyond to make everyone happy. We will eagerly await the reopen so we can return to Paradise and once again join our second family. Thank you for the many wonderful years!

anonymous

This section shows customer opinions collected by Google Reviews.

La atención de Jesús Canche restaurante capella fue extraordinaria

Ana Morgan

This section shows customer opinions collected by Google Reviews.

Miguel is mucho gusto!!

Heather Clink

This section shows customer opinions collected by Google Reviews.

Had a great experience at this hotel. Great food, entertainment and location. One of the highlights of the trip was Esmeralda with the entertainment team. She was friendly, full of energy and had great chemistry with the team, engaging with activities around the pool every day. I suggest making reservations for the Lemon Fish restaurant as soon as you get to the hotel. Best restaurant in the area!

Rex Vazquez

This section shows customer opinions collected by Google Reviews.

I recently had the pleasure of staying at Paradisus Cancun for a week, and I cannot rave enough about the exceptional service and the unforgettable experiences we had during our stay. From the moment we arrived, the staff made us feel like royalty, and there are a few individuals who truly went above and beyond to make our trip unforgettable. Alejandro and Ricardo at the coffee bar were incredible. They always greeted us with warm smiles, made our mornings a delight, and crafted the most delicious coffees. Their friendly demeanor and attention to detail really made each coffee break a special part of our day. Their dedication to customer service didn’t go unnoticed, and it was a pleasure starting each day with their wonderful drinks and service. Guadencio at the beach was another standout. His hospitality was top-notch as he made sure we were always comfortable, providing us with refreshing drinks and ensuring we had everything we needed while soaking up the sun. He truly went out of his way to make our beach experience enjoyable and stress-free. However, the one person who truly brightened our days was Francisco at the beach. From the very first interaction, he made us feel so welcome and valued. His upbeat attitude, genuine kindness, and outstanding service were unmatched. Francisco went above and beyond to ensure that we had the best possible experience, and he always made us smile with his thoughtful gestures and attentive care. He turned our beach days into something truly special, and I honestly can't thank him enough for his exceptional service. The Paradisus Cancun resort exceeded all expectations, and I can’t wait to return. A huge thank you to Alejandro, Ricardo, Guadencio, and especially Francisco for making this trip one for the books. They each added a personal touch that truly elevated our experience. I highly recommend this resort to anyone looking for a luxurious, relaxing, and memorable vacation!

Vanessa Vargas

This section shows customer opinions collected by Google Reviews.
1 / 5

My wife and I have stayed at Melia Paradisus Cancun twice a year for the past 15 years. This last time over Valentines weekend was in the Presidential suite. Each and every time has been a memorable experience. It has become our second home and all the amazing staff (way too many to name) treat us like family. We are sad to report that they will be closing June 2025 for renovations. We were told it could take a year to fully remodel. We will miss breakfast and our cabana bali bed service from a few of our favorites such as Valeria and Cesar, Julio in tbe reserve lounge and many more amazing people who work there. There has been many changes over the years and hope when they reopen they bring back the current staff who have provided superior service for so many years now. Both Galdino and Diego are exceptional should be moved to top management positions as they are both an asset to the Melia brand. They are hard workers and have always gone above and beyond to make everyone happy. We will eagerly await the reopen so we can return to Paradise and once again join our second family. Thank you for the many wonderful years!

anonymous

This section shows customer opinions collected by Google Reviews.

La atención de Jesús Canche restaurante capella fue extraordinaria

Ana Morgan

This section shows customer opinions collected by Google Reviews.

Miguel is mucho gusto!!

Heather Clink

This section shows customer opinions collected by Google Reviews.

Had a great experience at this hotel. Great food, entertainment and location. One of the highlights of the trip was Esmeralda with the entertainment team. She was friendly, full of energy and had great chemistry with the team, engaging with activities around the pool every day. I suggest making reservations for the Lemon Fish restaurant as soon as you get to the hotel. Best restaurant in the area!

Rex Vazquez

This section shows customer opinions collected by Google Reviews.

I recently had the pleasure of staying at Paradisus Cancun for a week, and I cannot rave enough about the exceptional service and the unforgettable experiences we had during our stay. From the moment we arrived, the staff made us feel like royalty, and there are a few individuals who truly went above and beyond to make our trip unforgettable. Alejandro and Ricardo at the coffee bar were incredible. They always greeted us with warm smiles, made our mornings a delight, and crafted the most delicious coffees. Their friendly demeanor and attention to detail really made each coffee break a special part of our day. Their dedication to customer service didn’t go unnoticed, and it was a pleasure starting each day with their wonderful drinks and service. Guadencio at the beach was another standout. His hospitality was top-notch as he made sure we were always comfortable, providing us with refreshing drinks and ensuring we had everything we needed while soaking up the sun. He truly went out of his way to make our beach experience enjoyable and stress-free. However, the one person who truly brightened our days was Francisco at the beach. From the very first interaction, he made us feel so welcome and valued. His upbeat attitude, genuine kindness, and outstanding service were unmatched. Francisco went above and beyond to ensure that we had the best possible experience, and he always made us smile with his thoughtful gestures and attentive care. He turned our beach days into something truly special, and I honestly can't thank him enough for his exceptional service. The Paradisus Cancun resort exceeded all expectations, and I can’t wait to return. A huge thank you to Alejandro, Ricardo, Guadencio, and especially Francisco for making this trip one for the books. They each added a personal touch that truly elevated our experience. I highly recommend this resort to anyone looking for a luxurious, relaxing, and memorable vacation!

Vanessa Vargas

This section shows customer opinions collected by Google Reviews.

Activities

a large room with exercise equipment

Gimnasio

a room with wooden columns and toys

The Kidsdom

a golf course with trees and a building in the background

Golf en el Caribe

a man and woman sitting at a table with food and drinks

Todo incluido

two women in swimsuits sitting in a pool

Momentos de autenticidad

Events

a hallway with marble floor and white tables
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  • 26

    Event rooms
  •  
  • 3735

    People
  •  
  • 40991

    ft²

Paradisus Cancún es uno de los resorts de reuniones más prestigiosos de la zona hotelera de Cancún. Ofrece 21 salas equipadas con tecnología punta y amplios espacios, todo ello en el corazón del paraíso. Celebra con nosotros bodas, reuniones de negocios, convenciones y galas. Nuestro personal superará tus expectativas.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +52 998 881 1100 or by sending an e-mail to paradisus.cancun@melia.com.

4

What is the address of the accommodation?

It is located at Boulevard Kukulcan, km 16.5, Cancún, 77500 México.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Among the services offered are: Frente a la playa, Piscina exterior, Restaurante a la carta, Snack Bar, Jardín, Campo de golf, Pista de tenis, Kids Club, Restaurante Bufet, Entretenimiento nocturno, Servicio de habitaciones, Salón de belleza, Salas de reuniones, Terraza, Programa de experiencias, Wi-Fi.

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our Sumérgete en un paraíso de privacidad y lujo solo para adultos and Vive los mejores momentos en familia con atenciones premium services. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 20 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Paradisus Cancún?

Rates at Paradisus Cancún can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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