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Destination Inclusive®
Quintana Roo, México

Paradisus Playa del Carmen - Riviera Maya

5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, Q.R., Quintana Roo

Un tesoro exótico en el corazón de la Riviera Maya

Bienvenido a un pequeño rincón del paraíso. Ubicado en un increíble bosque de manglares muy cerca de enormes playas de arena fina y blanca, este resort de lujo todo incluido garantiza una estadía verdaderamente única. Habitaciones que te encantarán con un diseño sofisticado y una cuidadosa atención incluso a los detalles más pequeños. Diversión bajo el sol caribeño en albercas y parques acuáticos para toda la familia. Un mundo de sabores en cada platillo. Y una selección de actividades que enriquecerán tu espíritu y te introducirán en el esplendor de la cultura mexicana.

Certificación AAA 4 Diamantes

Reconocimiento otorgado a los hoteles que cumplen con los más altos estándares de calidad y servicio. Garantiza a los huéspedes una experiencia excepcional.

Destination Inclusive® Experiences

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Diversión asegurada

a woman floating in a pool of water

Belleza natural

a man and child sitting at a table with toys

Aprendizaje

Accommodation

a room with a bed and a jacuzzi

Roulette Room Playa del Carmen or La Perla

  • Vista jardín
  • 2 camas dobles o 1 cama king
  • 624 ft²
Disfruta de una estadía de ensueño en Paradisus Playa del Carmen o en Paradisus La Perla. Una Junior Suite solo para adultos con una terraza con vistas al jardín, ideal para saborear el ambiente caribeño. La asignación en cualquiera de los hoteles dependerá de la disponibilidad y no se puede garantizar.
two beds in a room

Junior Suite Nature View

  • Vista jardín
  • 2 camas dobles o 1 cama king
  • 624 ft²
Un espacio diáfano con un cuarto y una cómoda sala de estar con un sofá. Mobiliario de estilo tropical, tecnología de última generación y un sinfín de extraordinarios detalles. Así como una terraza privada con vistas a los hermosos jardines.
a room with two beds and a television

Suite Nature View

  • Vista jardín
  • 2 camas dobles
  • 839 ft²
Relájate en esta suite de un dormitorio y disfruta de la paz y la serenidad en la bañera de hidromasaje en la terraza con vistas al jardín. Un elegante salón con sofá-cama y un comedor completan esta cómoda habitación.
a bed in a room with a glass door

Master Suite Nature View

  • Vista jardín
  • Cama King
  • 1140 ft²
La sofisticación es lo que mejor describe una suite que comprende un dormitorio, un salón amplio con dos sofás, uno de ellos sofá-cama, y una zona de comedor. Pasa el día tomando el sol y recargando las pilas en la bañera de hidromasaje de tu terraza con unas vistas increíbles a los jardines.
a room with a table and chairs

Two Bedroom Master Suite Nature View

  • Vista jardín
  • 2 camas dobles o 1 cama king
  • 1980 ft²
Confort y lujo en una suite muy espaciosa con cama king-size. Dispone de un comedor, un salón con un sillón y un sofá cama, y dos dormitorios. Además de dos terrazas con tina de hidromasaje y vistas a los exóticos jardines del resort.
a bedroom with a glass door and a glass door
Family Concierge

Family Concierge Junior Suite Nature View

  • Vista jardín
  • 2 camas dobles o 1 cama king
  • 624 ft²
¡Esto es vida! Un equilibrio perfecto de elegancia y comodidades. Disfruta de la caricia de la brisa caribeña en tu terraza mientras contemplas los exuberantes jardines. Un entorno idílico para disfrutar de los beneficios exclusivos que ofrece el servicio Family Concierge.
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a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Swim Up

  • Vista piscina
  • 2 camas dobles o 1 cama king
  • 624 ft²
Imagínate en un baño relajante mientras admiras la belleza natural del entorno tropical. Una elegante suite con acceso directo a la alberca desde la terraza, equipada con todos los beneficios más exclusivas de Family Concierge. Prepárate para disfrutar de la experiencia de mayor calidad.
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a room with two beds and a television
Family Concierge

Family Concierge Suite Nature View

  • Vista jardín
  • 2 camas dobles
  • 839 ft²
Un oasis junto a la playa diseñado para hacerte sentir muy especial. La cuidada decoración hace de esta suite un refugio ideal para la relajación. Consta de un salón comedor con sofá cama, un dormitorio y una terraza privada con bañera de hidromasaje con unas vistas increíbles a los jardines.
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a living room with a television and a couch
Family Concierge

Family Concierge Swim Up Suite

  • Vista piscina
  • 2 camas dobles
  • 839 ft²
Privilegios únicos como el acceso directo a la alberca desde la terraza de esta suite, donde también encontrarás una bañera de hidromasaje. Un dormitorio y un salón con sofá-cama completan este remanso de privacidad. Además de todas las comodidades de los servicios premium de Family Concierge.
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a living room with a couch and a table
Family Concierge

Family Concierge Master Suite Nature View

  • Vista jardín
  • Cama King
  • 1140 ft²
Una nueva dimensión del lujo en una suite que fusiona espacio y confort con los servicios de Family Concierge. Consta de varias áreas diferentes, así como una gran terraza con bañera de hidromasaje con unas vistas increíbles a los jardines.
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a bedroom with a bed and a television
Family Concierge

Family Concierge Master Swim Up Suite

  • Vista piscina
  • Cama King
  • 1140 ft²
Una alberca brillante justo afuera de tu terraza y todos los privilegios de Family Concierge se pueden disfrutar en esta suite. Una habitación que comprende varios espacios: un salón con dos sofás, entre ellos un sofá-cama, un comedor y un dormitorio. Y una terraza privada con bañera de hidromasaje.
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a hot tub with a view of the ocean
Family Concierge

Family Concierge Presidential Suite

  • Vista jardín
  • Cama King
  • 1550 ft²
Sofisticada y elegante, esta suite es un remanso de paz. Amplia e impresionante, con una terraza privada donde podrás relajarte y disfrutar de la suave brisa caribeña acompañado de los privilegios más exclusivos que ofrece Family Concierge.
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a man and woman sitting on a couch with a child

Vive los mejores momentos en familia con atenciones premium

Family Concierge busca satisfacer ese anhelo de lujo y confort que todos buscan. Alójate con los tuyos en las mejores habitaciones y suites de este resort todo incluido en Riviera Maya. Descubre las innumerables ventajas que ofrece.

a pool with palm trees and buildings in the background
a living room with a television and a couch
a swimming pool with a slide and a playground
a man and child on a beach
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Highlighted Services

a beach with chairs and a arch

Romance by Paradisus

Haga realidad la boda de sus sueños en este resort que ofrece una amplia variedad de opciones. Elija elegancia, distinción y mucho amor a la hora de celebrar el evento más importante de su vida en Paradisus Playa del Carmen.

a pool with lounge chairs and a hut
YHI Spa

Bienvenido a un auténtico templo del bienestar en el corazón de Paradisus Playa del Carmen - Riviera Maya. Déjate mimar por tratamientos corporales y faciales elaborados con miel mexicana, aceites esenciales e ingredientes locales. Además de una variedad de servicios diseñados para tu cuidado personal.

a room with exercise bikes and a large window
Gimnasio

El gimnasio está equipado con sistemas de resistencia que incluyen Kinesis®, bicicletas reclinadas con respaldo, un escalador, una máquina de esquí, elíptica, cinta de correr, máquina de remo, equipo de pesas y una sala de usos múltiples con equipos de spinning. Además de pilates, yoga, spinning, wellness y clases de masajes. Y sesiones con un entrenador personal (cargo extra). Solo para mayores de 18 años.

a water park with a playground and a pool
Disfruta del agua

Nuestro resort cuenta con un divertido parque acuático, dos albercas estilo laguna, una alberca de actividades y un swim-up bar para refrescarte en cualquier momento. Vive tus vacaciones más idílicas bajo el sol de la Riviera Maya.

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Servicio de mayordomo personalizado

Cama balinesa

Acceso directo a la playa

Tratamiento de spa

Spa y centro de bienestar
Extra fee

Actividades para niños

Kids Club

Parque acuático

Outstanding recognitions

Committed Queer Destinations Hotel

Este establecimiento ha sido reconocido Committed Queer Destinations. La distinción prepara a empresas y destinos para acoger a la comunidad LGTBQ+, sensibilizando y formando a todos los empleados.

Wellness for Cancer

YHI Spa está certificado por la reconocida organización Wellness for Cancer para proporcionar servicios de bienestar personalizados a personas afectadas por cáncer.

Distintivo ESR

Acredita a la empresa ante sus empleados, inversionistas, clientes, autoridades y sociedad, como comprometida con la responsabilidad social y el cuidado del medio ambiente con la comunidad.

Ecostars®

Ecostars®, líder mundial en certificación de sostenibilidad, una plataforma innovadora y un centro de gestión 360 ESG impulsado por IA para los departamentos de RSC de hoteles y cadenas hoteleras.

The Hotel Collection

Galardonado por AMEX, The Hotel Collection cuenta con hoteles reconocidos por su excelencia en el servicio, comodidad y experiencias únicas para los viajeros más exigentes.

Traveler´s Choice

Otorgado por TripAdvisor, este premio anual se basa en millones de opiniones y comentarios de viajeros de todo el mundo, que valoran la calidad de las instalaciones y servicios turísticos.

Sal Steak Cave

a person holding a fork over food on a plate
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a long table with chairs and tables in a restaurant
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Lemon Fish

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1 / 3
a group of buildings with a pool and trees around it
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Average rating
4.7/5
10336 reviews

Très beau séjour. Le restaurant Blue Agave est excellent, le Bierra est excellent. Kuddos a Christopher, un serveur exceptionnel!!! (Translated by Google) A wonderful stay. The Blue Agave restaurant is excellent, and the beer is excellent too. Kudos to Christopher, an exceptional waiter!

Frederick Brown

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Very pleasant stay Overall the vibe was quite relaxing Beach was very nice with a clean white sand beach The food was decent. The buffet actually impressed me more than other resorts buffets Blue Agave was my favorite restaurant which as name suggests is Mexican Flora restaurant was very average, it was nothing to write home about. Overall I had better food in other luxury resorts but I still think they did a very good job

Amirali G

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Hotel top, ottima location buon servizi (Translated by Google) Top hotel, excellent location, good services

fabio tavoni

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

We had a great experience at Blue Agave! It's our favorite restaurant on the resort and Christopher was an amazing server. He was very attentive, funny and accommodating to our big group of family and kids. Thank you, Christopher!

Natalie

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

If you have toddlers — like we do (ages two and four) — this resort is absolutely for you. There were kids everywhere, and so many activities specifically designed for little ones. They really cater to families. What I loved most is that they also balance it beautifully for parents. There’s an adults-only section, and they offer a daycare/kids club with tons of activities, so you can actually enjoy a fancy dinner or some quiet time while your kids are having fun. The staff was amazing. The resort itself was beautiful. We honestly weren’t there long enough to explore everything because it’s a large property with so much to do. One thing I really want to mention — please tip the staff. They work incredibly hard, and what they’re paid is simply not enough for everything they do. Their kindness, energy, and service truly make the entire experience special. A little extra appreciation goes a long way and is very well deserved. Hands down, this is the best resort I’ve been to — and I usually like trying different ones. This one is truly top-notch.

Dani F

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.
1 / 5

Très beau séjour. Le restaurant Blue Agave est excellent, le Bierra est excellent. Kuddos a Christopher, un serveur exceptionnel!!! (Translated by Google) A wonderful stay. The Blue Agave restaurant is excellent, and the beer is excellent too. Kudos to Christopher, an exceptional waiter!

Frederick Brown

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Very pleasant stay Overall the vibe was quite relaxing Beach was very nice with a clean white sand beach The food was decent. The buffet actually impressed me more than other resorts buffets Blue Agave was my favorite restaurant which as name suggests is Mexican Flora restaurant was very average, it was nothing to write home about. Overall I had better food in other luxury resorts but I still think they did a very good job

Amirali G

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Hotel top, ottima location buon servizi (Translated by Google) Top hotel, excellent location, good services

fabio tavoni

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

We had a great experience at Blue Agave! It's our favorite restaurant on the resort and Christopher was an amazing server. He was very attentive, funny and accommodating to our big group of family and kids. Thank you, Christopher!

Natalie

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

If you have toddlers — like we do (ages two and four) — this resort is absolutely for you. There were kids everywhere, and so many activities specifically designed for little ones. They really cater to families. What I loved most is that they also balance it beautifully for parents. There’s an adults-only section, and they offer a daycare/kids club with tons of activities, so you can actually enjoy a fancy dinner or some quiet time while your kids are having fun. The staff was amazing. The resort itself was beautiful. We honestly weren’t there long enough to explore everything because it’s a large property with so much to do. One thing I really want to mention — please tip the staff. They work incredibly hard, and what they’re paid is simply not enough for everything they do. Their kindness, energy, and service truly make the entire experience special. A little extra appreciation goes a long way and is very well deserved. Hands down, this is the best resort I’ve been to — and I usually like trying different ones. This one is truly top-notch.

Dani F

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Activities

a room with a large projector screen

The Kidsdom

a man and woman with a child on a beach

¡Las mejores vacaciones!

a group of kids playing arcade games

The Game Room

Events

a room with a round table and chairs
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  • 26

    Event rooms
  •  
  • 2685

    People
  •  
  • 12832

    ft²

Paradisus Playa del Carmen es uno de los principales resorts de eventos de la Riviera Maya. Con un gran Centro de Convenciones, el complejo acoge bodas, reuniones de negocios y convenciones. Un conserje de reuniones le asistirá personalmente para ayudarle a crear un evento de éxito. Descubra cómo celebrar su evento de una forma sostenible gracias al programa Road to Net Zero Events.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +52 984 877 3900 or by sending an e-mail to paradisus.playadelcarmen@melia.com.

4

What is the address of the accommodation?

It is located at 5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, Q.R., Playa del Carmen, 77728 México.

5

Will I have Free Wi-Fi?

No, the accommodation does not yet offer this service.

6

What services does the accommodation offer?

Servicio de mayordomo personalizado, Cama balinesa, Acceso directo a la playa, Tratamiento de spa, Spa y centro de bienestar, Actividades para niños, Kids Club, Parque acuático

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our The Reserve and Family Concierge services. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 26 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Paradisus Playa del Carmen - Riviera Maya?

Rates at Paradisus Playa del Carmen - Riviera Maya can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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