An all-inclusive resort in the natural surroundings of San Agustín beach, Gran Canaria. Designed by the destination and intended for families, it boasts extensive facilities and entertainment programmes for children, teenagers, and adults, with exclusive spaces for each generation.
Destination Inclusive® Luxury Resorts
An immersion into the local destination
Ideal for families
A new improved concept for all families
The Reserve
Private spaces and personalised services for adults only
Culinary delights
A wide selection of restaurants for the most discerning diners
Exclusive spa
Awaken your senses in an oasis of pleasure, relaxation, and wellness
The Kidsdom
New children's programme focused on sustainability and Splash Pad area
Search for your country and we will show you the contact telephone number and language of the service.
Europe
Board a private Bavaria 46 Cruiser and follow Tenerife’s volcanic coastline in search of dolphins, pilot whales and other marine life. Accompanied by an expert guide, enjoy quiet swimming coves, paddleboarding and long moments beneath the Atlantic sun.
Gran Meliá Palacio de Isora, Tenerife - Guia de Isora, Spain
Between Islands & Coastlines
Explore the Mediterranean aboard a private vintage French Citroën and an elegant catamaran. Travel between Mallorca’s most beautiful coastal locations, enjoying bespoke routes, hidden coves and a journey designed entirely around personal interests.
“Lovely hotel, at great location away from the crowds. We’ve done the reserve for adults and it was a great choice - we’ve had mostly great choice of loungers or Bali beds at no extra fee to lay down directly by the pool, but the most memorable was service from Maivelys - always welcoming, helpful and catering to everyone at great timing - I am certain that pina colada would show on my blood test if there was one! Haha… thank you for all the care - we will remember reserve experience for a very long time!”
Franziska6/18/2026
5/5
“Después de nuestra quinta estancia en este maravilloso hotel, podemos decir que ya se siente como nuestra segunda casa. Desde el primer momento, al llegar, deshacer las maletas y relajarnos, todo resulta fácil y muy acogedor.
La gastronomía es excepcional, muy variada y de gran calidad. Incluso el restaurante principal ofrece un nivel que normalmente solo se encuentra en restaurantes a la carta de cinco estrellas. Cada noche hay nuevas especialidades y momentos culinarios destacados. Los restaurantes temáticos también son fantásticos, y la pizza merece una mención especial: ¡para nosotros, la mejor pizza fuera de Italia!
El personal es uno de los grandes motivos por los que siempre volvemos. Son increíblemente amables, atentos y siempre hacen que los huéspedes se sientan bienvenidos desde el primer momento.
La zona de piscinas está muy bien diseñada para familias. La piscina infantil y de bebés es perfecta para los más pequeños, y la zona de juegos con tobogán es ideal para divertirse. Además, siempre hay suficientes tumbonas disponibles, lo que hace que todo sea muy relajado.
La playa y la bahía son simplemente espectaculares. Los niños disfrutan construyendo castillos de arena mientras nosotros los observamos tranquilamente al atardecer con un Strawberry Mojito del hotel en la mano: un momento inolvidable.
El equipo de animación es fantástico. Siempre crean un ambiente alegre y cercano, especialmente durante el Aqua Gym, que es muy divertido y lleno de energía.
En resumen, es un lugar al que siempre queremos volver. ¡Ya estamos deseando nuestra sexta visita! Gracias Marta y team del Paradisus para crear estos momentos con y por nosotros!
(Translated by Google)
After our fifth stay at this wonderful hotel, we can say it already feels like our second home. From the moment we arrive, unpack, and relax, everything is easy and incredibly welcoming.
The food is exceptional, varied, and of the highest quality. Even the main restaurant offers a level usually only found in five-star à la carte restaurants. Every night there are new specialties and culinary highlights. The themed restaurants are also fantastic, and the pizza deserves a special mention: for us, the best pizza outside of Italy!
The staff is one of the main reasons we always return. They are incredibly friendly, attentive, and always make guests feel welcome from the very first moment.
The pool area is very well designed for families. The children's and baby pools are perfect for the little ones, and the play area with a slide is ideal for having fun. There are always plenty of sun loungers available, making everything very relaxing.
The beach and bay are simply spectacular. The children loved building sandcastles while we watched them peacefully at sunset, a Strawberry Mojito from the hotel in hand: an unforgettable moment.
The entertainment team is fantastic. They always create a cheerful and welcoming atmosphere, especially during Aqua Gym, which is so much fun and full of energy.
In short, it's a place we always want to return to. We're already looking forward to our sixth visit! Thank you, Marta and the Paradisus team, for creating these moments with and for us!”
Juanma Sánchez Gutiérrez6/16/2026
5/5
“Buenas experiencia, la segunda vez que venimos, todo espectacular como la primera vez, sobre todo darle las gracias a Edison y a Orlando , dos profesionales atentos a todo y super simpáticos , gracias desde Málaga 💪
(Translated by Google)
Great experience! This was our second time here, and everything was just as spectacular as the first time. Special thanks to Edison and Orlando, two incredibly attentive and friendly professionals. Thank you from Malaga! 💪”
Xana García6/16/2026
5/5
“Es el hotel más perfecto que existe y el personal es encantador, en mi última estancia me tocó un instructor de fitness y actividades que se llama Estefan con el que las clases fueron súper divertidas, un 10!
(Translated by Google)
It's the most perfect hotel ever and the staff is lovely. On my last stay, I had a fitness and activities instructor named Estefan, and the classes were super fun—a 10 out of 10!”
Yannik Grundei6/16/2026
5/5
“We are still honestly stunned by the quality of our nine-day stay at Paradisus Gran Canaria. We’ve stayed at some resorts before, but this one completely redefined our expectations of what a luxury all-inclusive can feel like. From the moment we walked in, the vibe was just effortless; sophisticated, yet incredibly welcoming.
The culinary variety is mind-blowing, and the quality is consistently top-tier. Two spots really stole the show for us: Lemon Fish—you absolutely must try the Peruvian ceviche, it’s a total game-changer—and Peseta, which felt less like a standard dinner and more like a guided culinary journey.
We decided to upgrade to the Reserve option, and we can’t recommend it enough. Having that extra layer of exclusivity, especially at the private pool and lounge, made our downtime feel like a true retreat. It was the perfect place to just kick back, enjoy a drink, and really soak in the holiday atmosphere.
The service throughout the resort isn't just "good"—it’s phenomenal. Every staff member we encountered was genuinely kind and attentive, but a few people went above and beyond to make our stay unforgettable. A huge thank you to Estefan in entertainment; we never thought we’d be excited for Aquagym, but his positive energy, vibes and motivation were so infectious. He’s an absolute standout and makes sure we all leave with an unforgettable performance at the pool.
In the restaurants, Brandon was always so attentive, and Jaime at the Shack quickly became our favorite. If you’re craving the best tacos and Caesar salads, head his way. He keeps the cocktails flowing and the mood light, even on hotter days.
The Reserve team really took care of us, too. Stefanie made our breakfasts feel so personalized and really set the tone for our mornings, and Maivelys at the pool was always one step ahead, whether it was checking on sunbed availability or bringing over a quick snack. She made everything feel so easy and lovely., The guest experience was made smooth and welcoming thanks to Sergio, as he was introducing us to the amenities and coordinated with the team all the outside excursions. His recommendations were spot on; our day trips to the banana plantation and the hike to Roque Nublo were true highlights of our trip. Finally, we want to thank Elena at the Front Office for the always friendly and helpful service, making our stay and final checkout seamless and comfortable.
Honestly, if you’re looking for a superior experience where everything is taken care of, this is it. We’re already trying to figure out when we can get back!
— Paulina and Yannik”
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