12/09/2024
3/5
Mixed feelings really. I had good value for high season though, but you need to shop around. Positives included location along the harbour front road ( though busy traffic is an issue not being solved by the authorities, not the fault of the hotel). Fair walk along front into old town/cathedral though for me I enjoy the exercise, but much construction work en route. The bed was perfect, crisp white linen atop a comfy mattress. As expected from a Melia 4 star though. The hotel guests were a pleasant bunch and I had several nice conversations around the pool. I loved the 30s Miami-like styling to the hotel. Lifts efficient. Stairs in lovely marble, and seldom used ( again for exercise I used them a lot from floor five). It's obviously a remake of an older hotel ( used to go under the Tryp brand until Melia sold that to Wyndham hotels) but doesn't suffer from it ( apart from an old cupboard door within the otherwise modern bathroom, still in old multi time's painted magnolia with tired old lock). Public areas seem to be underused for August, with most activity around the pool area which was relaxing. Lobby lacks seating, but has nice chilled water containers. Never used the main bar or restaurant, the odd layout never enticed me in though you can see a lovely greenery and running water area from the staircase! Negatives? The balcony, due to hotel design was a joke ( I had a side sea view room). Not at all comfortable to use, far too narrow and with no sunny outlook. Seating and chairs there are too basic also. Staff surprisingly I found to be not especially friendly- symptomatic perhaps of the recent moment discouraging tourists due to over tourism? Or are they unhappy in their work ( a management issue which may include salary/ incentives review perhaps, or are staff finding difficulties in living expenses due to lack of housing for locals? Whatever, if you survey reviews of the old Tryp hotel from years ago they mention happy staff. I don't believe I saw one greet me in a friendly manner or with smiles, apart from receptionists but even they were understaffed in August creating unacceptable waiting times. Little poolside drinks service,having to go to the bar unless you were eating at one of the poolside tables. Pool was fine though it was closed until 10am with ropes until the lifeguard arrived ( they were surly too!) The hospitality industry needs happy people either through training or ensuring work conditions are suitable. My conclusions? It was ok but not without it's 'solvable' faults. I probably wouldn't return, having seen many better Melia offerings as a travel agent, but it suited my purposes and budget on this occasion. 3.5 rather than 4 star, but so many 4 stars fall into that, so maybe we need a new 4 and a half category for hotels. This I'm afraid wouldn't belong in my list if so. Saving grace is its welcoming look, especially at night, from the roadside, attractive.
11/09/2024
4/5
Espectacular hotel en el paseo de Palma. Lo han reformado ahora. Tiene un gimnasio básico pero para un ratito está muy bien. Piscina, el restaurante también muy completo.....y está cerca de la.playa, el club náutico zona de servicios etc,etc. Muy recomendable
08/09/2024
3/5
Standard enough hotel, wouldn’t want to be spending a significant amount of time here. Cheap and cheerful!
07/09/2024
4/5
Had a pleasant stay here , room was good overall with a view of the port. Highly appreciate the early check in facilitated by Coloma. Such a kind gesture by her. Mucho gusto !!
06/09/2024
5/5
This hotel was simply amazing. Me and my wife had a hotel room with sea view and balcony that was really fresh and spacious. The breakfast at this hotel was nothing less than world class, with a lot to choose from. Pool at the hotel was also available, albeit a bit too cold but was nice in the intense Mallorca heat. We will definitely return here if we come to Palma
En el paseo marítimo, muy bien comunicado con el centro urbano y el aeropuerto
Cerca del barrio de moda, Santa Catalina, y de restaurantes y comercios
Variado y saludable, con deliciosas estaciones de pan, bollería…
Con terraza amueblada y vistas a la ciudad y a la bahía de Palma
Con una amplia terraza solárium, servicio de bar y las mejores vistas al mar
Salas de reuniones con capacidad para hasta 350 personas