Reviews of INNSiDE Dresden

We had an extremely late check-in because apparently no one bothered to clean our room on time. We arrived at the hotel at 11:30 AM, but we didn’t get our room until 3:15 PM – after repeatedly asking. No apology, no free drink, nothing! They shamelessly told us the hotel was fully booked, but that was a blatant lie. I checked the hotel website, and there were rooms available for the exact days we had booked. Unbelievable! The parking garage was another joke. 30 euros per day for a tight duplex garage where you had to go to the lobby every time just to have the doors opened. So if you wanted to drive out, you first had to take a walk to reception. Super annoying and way too little space for the cars! The room itself was completely run down. Scratches and stains on the furniture, an air conditioner louder than a construction site, and the toilet seat had stains too. No shower cap in the bathroom, and the hairdryer was disgusting – covered in hair! 🤢 And to top it all off, the cleaning lady barged into our room without knocking, even though the sign on the door clearly stated we were in the room. Absolutely disrespectful. As if that wasn’t enough, our room key stopped working after 1 PM every day. We had to go to the lobby each time to get a new card. And the cherry on top? The elevator went up and down so fast it almost made us sick. Not fun, just pure stress! Bottom line: This hotel is a nightmare. Awful service, shabby rooms, and way too many annoying details that made the stay unbearable. Save your money and find something better!

Great hotel, centrally located.

Tolles Hotel in der Altstadt, super zentral, klasse Service und wundervolle Zimmer

Prima Hotel in Dresden Altstadt. Als 7köpfige Radlergruppe eingefallen - trotzdem freundlich und nett aufgenommen. Zimmer/Essen/Frühstück ohne jeden Tadel. Leider nur eine Nacht…

It was a nice stay in the hotel. Will visit again.