Paradisus Grand Cana - All Suites

“We had a great stay at Paradisus Grand Cana as a family of 4 with 3 adults and our 17-month-old daughter. Arrival & Check-in: We arrived a couple of hours before the 3pm check-in and the staff were extremely friendly, cheerful, and accommodating. They were able to get both of our rooms ready about an hour early, and even placed them almost next to each other. As a bonus, both rooms were upgraded free of charge to master suites. Room: The master suites were very spacious, well laid out, and overlooked the center of the resort. Everything was clean and well maintained. Housekeeping came twice daily and kept the minibar fully stocked. Water pressure and temperature were excellent, and the AC worked very well and kept the room comfortable throughout the stay. On one evening, our daughter became sick and vomited on the bed. We called housekeeping and someone arrived within about 15 minutes to fully change the bedding, which we really appreciated and was handled quickly and professionally. Food & Dining: The buffet was consistently good with plenty of variety and friendly, efficient service. For most meals, it was more than enough and honestly could have been our go-to for the entire trip. We did try a couple of à la carte options, but this was the weakest part of the experience. Dinner reservations were very difficult to secure—everything appeared fully booked even when trying early in the morning. We wanted to try the steakhouse (Sal), but it was fully booked and also closed on certain days. Lemonfish had a very limited menu, and Mangu was disappointing, with overcooked and dry meat. We also tried Amor de Mar through the Circle by Melia presentation, which we attended for about 2–3 hours. The experience itself felt more like a sales presentation, and the restaurant was very similar to the buffet. Even though it was “included” for us, it didn’t feel worth the time. We were told it normally costs around $50 per person, which in our opinion is not good value unless you specifically plan to use the membership across multiple stays. Pools, Beach & Activities: There was daily entertainment such as poolside dancing and activities, which added a nice energy without feeling overwhelming. Our daughter especially enjoyed the evening musical activities—staff were incredibly warm and engaging with her, which really stood out. The beach is a bit of a walk from the main area, but there are frequent shuttle buses running, so it wasn’t an issue. Once there, there were plenty of chairs and shade available, which made it very comfortable. Overall Service: Staff across the resort were consistently friendly, helpful, and attentive, which made a big difference to the experience. Overall Impression: Overall, we had a very enjoyable and relaxing family stay. The rooms, service, and buffet were all strong highlights. The main downside was the difficulty in securing à la carte dinner reservations and the limited value of some specialty dining options. We would definitely consider returning and also trying other properties in the same brand, especially for a relaxed family-friendly vacation.”