“We had a great stay at Meliá Villaitana overall, but I think the fairest way to describe it is: the good, the bad, and the ugly.
The good
The views are absolutely mesmerizing. The whole resort is beautiful, the pools look fantastic, and the atmosphere really makes the place feel special.
The food was delicious and we were very happy with both the quality and the variety throughout our stay.
The staff were incredible. Everyone we interacted with was helpful, cheerful and genuinely pleasant. A special mention also goes to the animation team — they were relentless in the best possible way. They were simply everywhere: organizing activities, entertaining kids, entertaining adults, doing shows in the evening and constantly keeping the hotel alive.
The rooms are also very spacious, which is especially appreciated when travelling with children.
The bad
The full-board meal times felt far too Spanish and, in my opinion, are not particularly suitable for international families with children. Lunch starting at 13:30 and dinner at 20:00 might be normal in Spain, but these are very late times compared with most other European countries. With a baby and another child, this was definitely inconvenient.
Another disappointment was the temperature of the swimming pools. The water was genuinely very cold in all of them until at least around 15:30 in the afternoon. We visited at the end of August, with outside temperatures around 30°C and no rain or unusual weather that could explain it. For a resort where the pools are such a major part of the experience, especially for families with children, this was quite surprising.
The rooms also felt somewhat worn. Squeaky doors, older finishes and a few small details gave an overall impression that was quite far from what I would consider a premium hotel experience.
The ugly
Unfortunately, there were two things that really affected the stay.
At around 23:00 one evening, I discovered a giant cockroach high up on the curtain in our room. I had to deal with it myself because there was absolutely no chance my daughter was going to sleep while it was still there. Considering where it was, that was not exactly an easy task.
The second issue was construction work directly underneath our room. At around 14:00 there were drills, hammers and very heavy renovation noise while our baby was sleeping. I called reception twice, but unfortunately the work continued. For a family resort, I found this particularly disappointing, as this is exactly the time when many young children will be having their afternoon nap.
Despite these issues, we still enjoyed the hotel a lot. The location, views, food, pools and especially the staff make Villaitana a genuinely memorable place. With better maintenance, more consideration around construction work, more suitable pool temperatures and slightly more international-friendly meal times, it could be an exceptional family hotel.”
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