酒店毗邻普拉多博物馆、国家考古博物馆（MAN）、索菲亚王后艺术中心和提森-博内米萨博物馆，深受西班牙文化与艺术的熏陶。酒店坐拥优越地段，周边商铺林立，邻近卡斯特拉纳大道或萨拉曼卡街，其奢华格调与西班牙风情尽显其核心魅力。
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尊享地段
位于马德里黄金地段的酒店，临近标志性商店和博物馆
RedLevel
为最挑剔的宾客精选空间
非凡体验
探索马德里，体验独一无二的非凡计划
泰式按摩房
配有专业东方理疗的康体房
会议与活动
可举办婚礼或会议等难忘活动的场地
高级料理
主厨 Rainer Becker 在 Zuma 和 Aduana 餐厅为您呈现
探索我们的品牌
luxury
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中西文化共生 奢享盛美风华
luxury
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精选酒店，独具魅力
luxury
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Hotels with expression
premium
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Soul Matters
premium
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Born in the Med
premium
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Stay curious!
essential
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All Tribes Welcome
essential
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Hotels with their own essence
酒店、城市或目的地
日历
客人
折扣类型
andrea fontova2026/4/28
3/5
“5 estrellas servicio muy bueno pero la verdad, es un hotel viejo, bien cuidado y limpio pero viejo. 2 noches me costaron 1200 dólares. Si las habitaciones están a este precio si considero que deberían estar un poco reformadas (Translated by Google) 5 stars, very good service, but honestly, it's an old hotel, well-maintained and clean, but old. Two nights cost me $1200. If the rooms are this price, I think they should be renovated.”
Laura Elena2026/4/22
5/5
“Disfrutamos de una velada verdaderamente memorable en Gran Meliá Fénix, donde cada detalle refleja un estándar de excelencia y refinamiento. La terraza ofrece un entorno distinguido, con una atmósfera cuidada y sumamente agradable, ideal para una experiencia exclusiva en pleno corazón de Madrid. Deseamos destacar de manera especial la impecable atención de Iván, cuya profesionalidad, discreción y exquisito trato elevaron la experiencia a un nivel superior. Su dedicación y atención al detalle marcaron la diferencia y contribuyeron a que la velada fuera sencillamente perfecta. Un enclave altamente recomendable para quienes buscan una experiencia de auténtico lujo, donde la elegancia y el servicio excepcional se combinan de manera magistral.”
Chaveli Palau2026/4/9
5/5
“An excellent stay at Hotel Fénix in Madrid. Probably the most beautiful hotel we have stayed at. The service was impeccable. Especially Santiago, Antonio, and Jean Paul were so attentive, helpful, and always knew our names which was so personable. Also the cleaning staff was so friendly and left our rooms so clean and put together. It was such a lovely honeymoon to stay here and can’t wait to come back to Madrid just to stay here again! Thank you to everyone at the hotel for making it the most perfect stay.”
Vanessa2026/4/5
5/5
“Service was top-notch. Ana took great care of us from check-in through checkout, even coordinating housekeeping along the way, and giving us tips to experience the Semana Santa/Holy Week activities. Everyone we encountered was lovely. The location strikes a perfect balance, close enough to walk to the main sights, yet tucked away enough to avoid the crowds. We visited during Semana Santa (Holy Week), when the city was packed and intense, but the hotel remained a calm retreat after we attended the processions and saetas. We just checked out today. When we visit again, we wouldn’t stay anywhere else.”
Francois2026/4/1
5/5
“Séjour d'une nuit. Service efficace et impeccable de bout en bout. Chambre confortable et tres bien equipee. Parfaitement dans la qualite d'un Leading Hotel of the World.”
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