Meliá Chiang Mai

“מלון מפנק, קיבלנו חדר ענק! מקבלים כל יום מים בשפע , יש בריכה נעימה, חדרי משחקים מושקעים, ארוחת בוקר מגוונת. המיקום נוח. תהנו!”

“직원분들이 모두 친절합니다.”

“บริการดี อาหาร และขนม อร่อยมาก ใกล้ที่เที่ยวเยอะ”

“Wonderful staff, great food. Facial and massage by Nicki was amazing!”

“I will first say that Melia Chiang Mai offers outstanding service and hospitality from all of the people that work there. We were warmly greeted every time we entered the building and the staff were diligent about helping us with our bags. The staff were easy to communicate with in advance and were even able to help me receive a piece of mail from my bank. I am giving four stars overall due to many of the details that fall short of what is expected from a 5-star hotel. While there are amenities such as a pool, gym, and steam room, each of them had idiosyncracies that made them less enjoyable to use. The pool feels smaller than how it's shown in photos and almost always had lots of families using it, making it hard to find open lounge chairs; the gym is quite small making it hard to do a complete workout (also often had families with children inside it), and the steam room is located in the spa and is not free to use, but rather requires reservation and a charge (I believe it was 500 baht if I remember correctly) to use. Additionally, the ceilings are quite low in some areas (there is caution tape on the very low ceiling in the staircase to the gym), such as the hallway to the rooms. We were also only provided with one umbrella in our room, and we had to check out a second umbrella (despite being a room with two guests), which required filling out a form each time, if we wanted a second umbrella, and furthermore the umbrellas have a black film/residue that is coming off the handles which gets stuck on one's hands throughout the day. Additionally, the hotel has a long list of exclusions for what a $100 amex credit can be used for. Regarding location, the neighborhood is mostly okay though we could see a rather brightly lit gentleman's club outside our window. All in all, these small disappointments added together to take away from what we were hoping would be a 5-star experience. In summary, our overall experience was good at this hotel due to the outstanding hospitality of the staff, however the facilities fell short of our (high) expectations.”