INNSiDE Barcelona Apolo

“Great hotel in a good location. 5 minutes walk to Las Ramblas and walkable to the WTC cruise terminal and easy to get taxi to other cruise terminals. It is right next to metro station too which can get you to all key places. Rooms were Greta and staff were super helpful and friendly and even gave us a birthday cake slice. Good value for location and quality!”

“Tiene todo lo que uno espera de un buen hotel. Destacar la atención prestada en recepción por Davis, su amabilidad y educación. Nos fue de gran ayuda.”

“Consigliatissimo”

“Unfortunately, our stay did not meet the standard we expect from a 4-star hotel. The issues started already at check-in. Although we used the priority check-in desk, other desks were served before us and we ended up being checked in last, which made the priority service feel rather ineffective. The location is good and the staff was generally friendly. However, the condition of our room (462) was disappointing. During our stay we found cracked bathroom tiles, a heavily calcified shower head, a curtain with visible holes, and several signs of wear and damage throughout the room. Most concerning, we found two silverfish in the room – one in the bathroom and another underneath the bed. All issues were documented with photographs and reported to the hotel. Considering the room rate of more than €1,250 for six nights, the overall experience and the condition of the room did not reflect the quality one would expect from the INNSiDE by Meliá brand. A more consistent maintenance, quality-control and guest-service process would significantly improve the experience. Update: the hotel was cooperative and compensated.”

“Estuvimos hospedados ahí en el año 2024 y me gustó. Todo limpio , buena atención del staff y el bufet buenísimo. Queremos repetir de nuevo en el 2027.”