Reviews of Paradisus Playa del Carmen - Riviera Maya

“Sabina from blue agave fue la mejor messera, su enrgia y accesibilidad (Translated by Google) Sabina from blue agave was the best waitress, her energy and accessibility”

“Sabina de blue agave fue la mejor mesera Que yo pudiera tener, recomiendo este restaurant. Ella pidio hacerme un postre de banana friita con helado de vanilla. Sin duda la mejor (Translated by Google) Sabina from Blue Agave was the best waitress I could have ever had. I highly recommend this restaurant. She ordered a fried banana dessert with vanilla ice cream for me. Definitely the best!”

“Absolutely loved our trip here!! The resort is so family friendly! Snacks, milkshakes and smoothies! 24/7 coffee bar! The water park is an absolute blast & so fun that adults can also use the slides! We enjoyed all the food we ate, pool side bar has amazing sweet potato fries & fish tacos. The taco restaurant has amazing tacos! The kids activities that popped up all day was so fun. Face painting, balloon animals, painting, bracelet making, bouncy houses etc. Beach was so beautiful even with the seaweed. We have zero compliments from our recent trip.”

“This is a great family resort for kids aged 0-6 years old. The resort itself is very well maintained, rooms are large and the daily housekeeping was very thorough. There are elevators in all the resort buildings, so families with strollers or accessibility issues don't need to worry. All the staff we encountered were very friendly, always smiling and happy to help. They all dress professionally in nice uniforms. No matter where you choose to lounge, there was always someone coming over and offering to bring you a drink. There are food options available all day long; the only downside to the food and beverage service is the limited availability of dinner reservations - we could only get 5pm reservations our whole week. The Aqua Zone was awesome, they have 2-3 lifeguards working at a time to ensure safety for everyone. This pool was 'cloudy' , I think due to everyone layering on sunscreen then jumping in; otherwise all the other pools were crystal clear. Fresh pool towels were always available. Be wary of the 'Circle Club' representatives approaching you; they sit at the 'guest concierge' desk, but really are trying to sell you on memberships. All dining reservations are actually made at the 'culinary experience' desk. Once we figured out how everything works this wasn't a problem. They have a 24hr coffee/pastry shop, and an ice cream counter open all day. They have kids activities every morning and night, and evening entertainment which was great for the kids. Overall I would definitely recommend this resort to young families.”

“We had a really good service with Sabrina from blue agrave recommended this place”

“Sabina was great. Amazing service! Thank you so much!”

“Great expérience. Short out to Edgar at the lunch box always going above and beyond. Would recommend to anyone.”

“Super recomendable (Translated by Google) Highly recommended”

“De 10/10 el hotel. Muchas variedad de restaurantes me encantó el el restaurante mexicano blueagave (tequileria) muchas gracias a mi camarero Christopher por la recomendación, todo muy rico 🤤 (Translated by Google) The hotel was a 10/10. There was a great variety of restaurants; I especially loved the Mexican restaurant Blueagave (tequila bar). Many thanks to my waiter Christopher for the recommendation; everything was delicious 🤤”

“Très beau séjour. Le restaurant Blue Agave est excellent, le Bierra est excellent. Kuddos a Christopher, un serveur exceptionnel!!! (Translated by Google) A wonderful stay. The Blue Agave restaurant is excellent, and the beer is excellent too. Kudos to Christopher, an exceptional waiter!”

“Very pleasant stay Overall the vibe was quite relaxing Beach was very nice with a clean white sand beach The food was decent. The buffet actually impressed me more than other resorts buffets Blue Agave was my favorite restaurant which as name suggests is Mexican Flora restaurant was very average, it was nothing to write home about. Overall I had better food in other luxury resorts but I still think they did a very good job”

“Hotel top, ottima location buon servizi (Translated by Google) Top hotel, excellent location, good services”

“We had a great experience at Blue Agave! It's our favorite restaurant on the resort and Christopher was an amazing server. He was very attentive, funny and accommodating to our big group of family and kids. Thank you, Christopher!”

“If you have toddlers — like we do (ages two and four) — this resort is absolutely for you. There were kids everywhere, and so many activities specifically designed for little ones. They really cater to families. What I loved most is that they also balance it beautifully for parents. There’s an adults-only section, and they offer a daycare/kids club with tons of activities, so you can actually enjoy a fancy dinner or some quiet time while your kids are having fun. The staff was amazing. The resort itself was beautiful. We honestly weren’t there long enough to explore everything because it’s a large property with so much to do. One thing I really want to mention — please tip the staff. They work incredibly hard, and what they’re paid is simply not enough for everything they do. Their kindness, energy, and service truly make the entire experience special. A little extra appreciation goes a long way and is very well deserved. Hands down, this is the best resort I’ve been to — and I usually like trying different ones. This one is truly top-notch.”

“We ate at Blue Agave our first night and were able to get in with no reservation. Eduardo was our server and he was extremely friendly and was also very helpful in giving recommendations for all the food. Delicious food and drinks!!!”

“We had an amazing and excellent dinner with the most attentive and capable Carlos who took consummate care of us. Totally recommend. Don't forget to ask for the hot sauces that aren't out on the tables! Great sweats! 😃”

“Blue Agave (one of the restaurants on site) was so good! Eduardo was amazing, attentive, and brought us some extras off the menu. The food was delicious and we will be back again!”

“Sabina fue una camarera excelente. Fue amable, profesional y muy simpática.”

“Enjoyed our stay here at Paradisus! Lovely resort with plenty of food and activities. Really enjoyed our meal at Blue Agave, especially our host Sabina. Took real good care of my wife and I on our first night here and would recommend to those visiting Paradisus.”

“Amazing customer service and the food was amazing. Sabina at Blue agave was super friendly and great; thank you!”