Reviews of Meliá Madrid Princesa

We checked in early before our room was ready, and they kindly held our bags for us so we could go eat. When we got to our room, it was nicely appointed, with a good view. We noticed a smell from the bathroom that persisted throughout our stay. After using the shower, we speculated that the smell is from the lack of drainage for the water in the bathroom. Whenever we showered, despite our best efforts, water would get all over the floor and pool behind the toilet. Otherwise, the beds were comfortable and they gave several pillows to choose from. Our first night, we asked the front desk for recommendations and Daniel kindly offered several for us. He was very polite and funny - he made us feel welcome. His recommendations were great as well! When we came back to our room the first night, we were surprised with a bottle of champagne and chocolate covered strawberries. We had noted it was our honeymoon on our reservation and it was very appreciated that they went above and beyond for us. The breakfast had a lot of nice options, including eggs made to order how you want them. The prepared hot food could be better kept warm however. They have heat lamps on the dishes but they’re never actually hot, just warm. Overall, the service is wonderful. Everyone we came into contact with was friendly and helpful. Our needs were always met. There are certain things lacking, like the smell from the bathroom and the fact that they charge you for a swimming cap (despite giving you a coupon for one free use of the pool area). This seems very cheap for what’s supposed to be a high end hotel. It seems like some things could be updated despite the hotel presenting as upscale. Our bathroom had a speaker dial connected to the tv that was coming off the wall. When I went to grab a tissue. The whole box on the wall came with it. The shower in the women’s changing room by the pool did not drain well. I was standing in a puddle of water while taking a shower. The gym has the basics - nothing fancy but we were able to exercise with the equipment that was provided. We were surprised to see a Smith machine in there. The location can’t be beat. We were able to take the metro everywhere which was steps outside of the hotel. It was easy to get to retiro park, plaza mayor and other areas off the metro. That being said, I think we were close to a hospital because you could hear ambulances often. It was too loud to keep our windows open much.

Hotel caracteristico de la cadena Melia, moderno y funcional. Con una atención muy buena y bien situado. Al ser miembro Melia Platinum, nos alojaron en una habitación The Level, lo que hace que tengas unos privilegios que te hacen sentir especial. Las habitaciones estan situadas en una planta muy alta por lo que las vistas son una maravilla. Sin duda, somos clientes habituales de esta cadena y no decepciona. El buffet tambien muy completo como siempre. Muy recomendable

Everything was perfect. There was a special gift for the toddler and cosmetics.

Impecable el Mejor Hotel de Madrid las atenciones de su personal Juan maravilloso las habitaciones el lugar súper tranquilo un paraíso.

Very large and clean room in a very good condition. Service was very friendly and professional, breakfast was very good, fresh an tasty with many food options. The hotel is located 10-15 minutes walk for the center and good VfM