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Destination Inclusive®
Quintana Roo, México

Paradisus Playa del Carmen - Riviera Maya

5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Quintana Roo

Um tesouro exótico no coração da Riviera Maya

Boas-vindas a um pedaço do paraíso. Localizado em um incrível manguezal muito próximo a praias enormes de areia branca e fina, este resort de luxo com tudo incluído garante uma estada verdadeiramente única. Quartos com design sofisticado e atenção aos detalhes que você vai amar. Diversão sob o sol do Caribe nas piscinas e parques aquáticos para toda a família. Um mundo de sabores em cada prato. E uma seleção de atividades que enriquecerão sua alma e mostrarão o esplendor da cultura mexicana.

Certificação AAA 4 Diamantes

Reconhecimento atribuído aos hotéis que cumprem os mais elevados padrões de qualidade e serviço. Garante aos hóspedes uma experiência excecional.

Destination Inclusive® Experiences

a group of people sitting at a table with food

Diversão garantida

a woman floating in a pool of water

Beleza natural

a man and child sitting at a table with toys

Aprendizagem

Accommodation

a room with a bed and a jacuzzi

Roulette Room Playa del Carmen or La Perla

  • Vista para o jardim
  • 2 camas de casal ou 1 cama king-size
  • 624 ft²
Tenha a estada dos sonhos no Paradisus Playa del Carmen ou Paradisus La Perla. Uma Junior Suite somente para adultos com varanda com vista para o jardim, ideal para sentir a atmosfera caribenha. A acomodação estará sujeita à disponibilidade de quartos e não pode ser garantida.
two beds in a room

Junior Suite Nature View

  • Vista para o jardim
  • 2 camas de casal ou 1 cama king-size
  • 624 ft²
Um espaço em plano aberto com um quarto e um confortável salão com um sofá. Móveis com estilo tropical, tecnologia de ponta e uma infinidade de recursos formidáveis. Além de um terraço privado com vista para os belos jardins.
a room with two beds and a television

Suite Nature View

  • Vista para o jardim
  • 2 camas de casal
  • 839 ft²
Relaxe nesta suíte de um dormitório imerso em um ofurô localizado em seu terraço com vista para o espetacular jardim do hotel após um dia cheio de aventuras. Tudo isso além de uma elegante e confortável sala, com sofá-cama e sala de jantar.
a bed in a room with a glass door

Master Suite Nature View

  • Vista para o jardim
  • Cama king-size
  • 1140 ft²
Sofisticação é o que melhor descreve uma suíte que inclui um quarto, uma sala de estar espaçosa com dois sofás, sendo um deles sofá-cama, e uma área de refeições. Passe o dia ao sol e recarregando as baterias no ofurô em sua varanda com vista para um belo jardim.
a room with a table and chairs

Two Bedroom Master Suite Nature View

  • Vista para o jardim
  • 2 camas de casal ou 1 cama king-size
  • 1980 ft²
Conforto e luxo em uma suíte muito espaçosa com cama king size. Disponha de uma sala de jantar, sala de estar com poltrona e sofá-cama, e dois dormitórios. Além de dois terraços com banheira de hidromassagem e vista para os exóticos jardins do resort.
a bedroom with a glass door and a glass door
Family Concierge

Family Concierge Junior Suite Nature View

  • Vista para o jardim
  • 2 camas de casal ou 1 cama king-size
  • 624 ft²
Essa é a vida! Uma mistura ideal de elegância e comodidades elegantes. Desfrute da carícia da brisa caribenha em seu terraço enquanto você olha para os jardins exuberantes. Um cenário idílico para aproveitar os benefícios exclusivos oferecidos pelo serviço Family Concierge.
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a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Swim Up

  • Vista para a piscina
  • 2 camas de casal ou 1 cama king-size
  • 624 ft²
Imagine-se em um banho relaxante enquanto admira a beleza natural do ambiente tropical. Uma suíte elegante com acesso direto à piscina da varanda, equipada com os mais exclusivos benefícios do Family Concierge. Prepare-se para desfrutar da experiência de qualidade mais premium.
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a room with two beds and a television
Family Concierge

Family Concierge Suite Nature View

  • Vista para o jardim
  • 2 camas de casal
  • 839 ft²
Um oásis à beira-mar projetado para fazer você se sentir especial. A decoração cuidadosamente pensada faz dessa suíte o lugar ideal para relaxar. Oferece uma sala com sofá-cama, um dormitório e uma varanda privativa com ofurô e vistas deslumbrantes do jardim.
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a living room with a television and a couch
Family Concierge

Family Concierge Swim Up Suite

  • Vista para a piscina
  • 2 camas de casal
  • 839 ft²
Privilégios exclusivos, como acesso direto à piscina do terraço desta suíte, onde você também encontrará uma banheira de hidromassagem. Um quarto e um lounge com um sofá-cama completam esse paraíso de privacidade. Além de todas as comodidades dos serviços premium do Family Concierge.
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a living room with a couch and a table
Family Concierge

Family Concierge Master Suite Nature View

  • Vista para o jardim
  • Cama king-size
  • 1140 ft²
Uma nova dimensão de luxo em uma suíte que incorpora espaço e conforto aos serviços Family Concierge. Inclui várias áreas diferentes, além de uma ampla varanda com ofurô e vistas deslumbrantes do jardim.
Learn more
a bedroom with a bed and a television
Family Concierge

Family Concierge Master Swim Up Suite

  • Vista para a piscina
  • Cama king-size
  • 1140 ft²
Esta suíte conta com uma piscina refrescante em sua varanda e todos os privilégios do Family Concierge. Um quarto com vários espaços: Uma sala de estar com dois sofás, incluindo um sofá-cama, uma sala de jantar e um quarto de dormir. Tudo isso além de um terraço privativo com ofurô.
Learn more
a hot tub with a view of the ocean
Family Concierge

Family Concierge Presidential Suite

  • Vista para o jardim
  • Cama king-size
  • 1550 ft²
Sofisticada e elegante, esta suíte é um paraíso de pura paz. Espaçosa e impressionante, com varanda privativa onde você pode relaxar e sentir a brisa do Caribe acompanhada dos privilégios mais exclusivos oferecidos pelo Family Concierge.
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a man and woman sitting on a couch with a child

Viva os melhores momentos com a sua família com comodidades premium

O objetivo do Family Concierge é atender ao desejo de luxo e conforto que todos anseiam. Reserve um de nossos belos quartos ou suítes em nosso resort all inclusive na Riviera Maya e se prepare para a melhor experiência de férias. Descubra os infinitos benefícios que o nosso serviço VIP tem a oferecer.

a pool with palm trees and buildings in the background
a living room with a television and a couch
a swimming pool with a slide and a playground
a man and child on a beach
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Highlighted Services

a beach with chairs and a arch

Romance by Paradisus

Faça o casamento dos seus sonhos em um resort com uma ampla variedade de opções. Escolha elegância, distinção e muito amor para comemorar o evento mais importante da sua vida no Paradisus Playa del Carmen.

a pool with lounge chairs and a hut
YHI Spa

Boas-vindas a um autêntico templo de bem-estar no coração do Paradisus Playa del Carmen - Riviera Maya. Seja mimado com tratamentos corporais e faciais feitos com mel mexicano, óleos essenciais e ingredientes locais. Além de uma ampla gama de serviços criados para seus cuidados pessoais.

a room with exercise bikes and a large window
Centro de Fitness

A academia é equipada com sistemas de resistência, incluindo Kinesis®, bicicletas reclináveis com encosto, escalador de escada, máquina de esqui, elíptico, esteira, máquina de remo, equipamentos de pesos e uma sala multiuso com equipamento de fiação. Além de Pilates, aulas de yoga, fiação, bem-estar e massagem. E sessões com um personal trainer (taxa extra). Apenas para maiores de 18 anos.

a water park with a playground and a pool
Aproveite a água

Nosso resort tem um divertido parque aquático, duas piscinas no estilo lagoa, uma piscina recreativa e um bar molhado para você se refrescar a qualquer hora. Aproveite as férias mais idílicas sob o sol da Riviera Maya.

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Serviço personalizado de Mordomo

Camas balinesas

Acesso direto à praia

Tratamento de Spa

Centro de bem-estar e spa
Extra fee

Atividades para crianças

Clube Infantil

Parque aquático

Outstanding recognitions

Committed Queer Destinations Hotel

Este hotel foi nomeado um comprometido Queer Destino Hotel. Este programa prepara empresas e destinos para dar as boas-vindas à comunidade LGTBQ, sensibilizando e treinando todos os seus funcionários.

Wellness for Cancer

A Yhi Spa é certificada pela prestigiada organização Wellness for Cancer para fornecer serviços Wellness personalizados a pessoas que sofrem de cancro.

Prémio ESR

Credencia a empresa perante os seus trabalhadores, investidores, clientes, autoridades e sociedade, como estando empenhada na responsabilidade social e no cuidado ambiental com a comunidade onde opera

Ecostars®

Ecostars® é a certificação de sustentabilidade líder mundial, uma plataforma inovadora e um centro de gestão ESG 360 gerido pela IA para os departamentos CSR de hotéis e cadeias hoteleiras.

A coleção de hotéis

Premiado pela AMEX, The Hotel Collection apresenta hotéis reconhecidos por sua excelência em serviços, conforto e experiências únicas para viajantes exigentes.

Traveler´s Choice

Concedido pelo TripAdvisor, é um prêmio que se baseia nas avaliações e opiniões de milhões de viajantes de todo o mundo. Este prêmio anual reconhece a qualidade das instalações e serviços do hotel.

Sal Steak Cave

a person holding a fork over food on a plate
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a long table with chairs and tables in a restaurant
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Lemon Fish

a room with a table and chairs
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1 / 3
a group of buildings with a pool and trees around it
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Average rating
4.7/5
10469 reviews

cory Lutz Daul

03/05/2026

5/5

Sabina from blue agave fue la mejor messera, su enrgia y accesibilidad (Translated by Google) Sabina from blue agave was the best waitress, her energy and accessibility

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Robert Daul

03/05/2026

5/5

Sabina de blue agave fue la mejor mesera Que yo pudiera tener, recomiendo este restaurant. Ella pidio hacerme un postre de banana friita con helado de vanilla. Sin duda la mejor (Translated by Google) Sabina from Blue Agave was the best waitress I could have ever had. I highly recommend this restaurant. She ordered a fried banana dessert with vanilla ice cream for me. Definitely the best!

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Kayla Brost

03/05/2026

5/5

Absolutely loved our trip here!! The resort is so family friendly! Snacks, milkshakes and smoothies! 24/7 coffee bar! The water park is an absolute blast & so fun that adults can also use the slides! We enjoyed all the food we ate, pool side bar has amazing sweet potato fries & fish tacos. The taco restaurant has amazing tacos! The kids activities that popped up all day was so fun. Face painting, balloon animals, painting, bracelet making, bouncy houses etc. Beach was so beautiful even with the seaweed. We have zero compliments from our recent trip.

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Katherine Angus

03/04/2026

5/5

This is a great family resort for kids aged 0-6 years old. The resort itself is very well maintained, rooms are large and the daily housekeeping was very thorough. There are elevators in all the resort buildings, so families with strollers or accessibility issues don't need to worry. All the staff we encountered were very friendly, always smiling and happy to help. They all dress professionally in nice uniforms. No matter where you choose to lounge, there was always someone coming over and offering to bring you a drink. There are food options available all day long; the only downside to the food and beverage service is the limited availability of dinner reservations - we could only get 5pm reservations our whole week. The Aqua Zone was awesome, they have 2-3 lifeguards working at a time to ensure safety for everyone. This pool was 'cloudy' , I think due to everyone layering on sunscreen then jumping in; otherwise all the other pools were crystal clear. Fresh pool towels were always available. Be wary of the 'Circle Club' representatives approaching you; they sit at the 'guest concierge' desk, but really are trying to sell you on memberships. All dining reservations are actually made at the 'culinary experience' desk. Once we figured out how everything works this wasn't a problem. They have a 24hr coffee/pastry shop, and an ice cream counter open all day. They have kids activities every morning and night, and evening entertainment which was great for the kids. Overall I would definitely recommend this resort to young families.

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Sebastien Barabe

03/04/2026

5/5

We had a really good service with Sabrina from blue agrave recommended this place

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.
1 / 5

cory Lutz Daul

03/05/2026

5/5

Sabina from blue agave fue la mejor messera, su enrgia y accesibilidad (Translated by Google) Sabina from blue agave was the best waitress, her energy and accessibility

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Robert Daul

03/05/2026

5/5

Sabina de blue agave fue la mejor mesera Que yo pudiera tener, recomiendo este restaurant. Ella pidio hacerme un postre de banana friita con helado de vanilla. Sin duda la mejor (Translated by Google) Sabina from Blue Agave was the best waitress I could have ever had. I highly recommend this restaurant. She ordered a fried banana dessert with vanilla ice cream for me. Definitely the best!

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Kayla Brost

03/05/2026

5/5

Absolutely loved our trip here!! The resort is so family friendly! Snacks, milkshakes and smoothies! 24/7 coffee bar! The water park is an absolute blast & so fun that adults can also use the slides! We enjoyed all the food we ate, pool side bar has amazing sweet potato fries & fish tacos. The taco restaurant has amazing tacos! The kids activities that popped up all day was so fun. Face painting, balloon animals, painting, bracelet making, bouncy houses etc. Beach was so beautiful even with the seaweed. We have zero compliments from our recent trip.

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Katherine Angus

03/04/2026

5/5

This is a great family resort for kids aged 0-6 years old. The resort itself is very well maintained, rooms are large and the daily housekeeping was very thorough. There are elevators in all the resort buildings, so families with strollers or accessibility issues don't need to worry. All the staff we encountered were very friendly, always smiling and happy to help. They all dress professionally in nice uniforms. No matter where you choose to lounge, there was always someone coming over and offering to bring you a drink. There are food options available all day long; the only downside to the food and beverage service is the limited availability of dinner reservations - we could only get 5pm reservations our whole week. The Aqua Zone was awesome, they have 2-3 lifeguards working at a time to ensure safety for everyone. This pool was 'cloudy' , I think due to everyone layering on sunscreen then jumping in; otherwise all the other pools were crystal clear. Fresh pool towels were always available. Be wary of the 'Circle Club' representatives approaching you; they sit at the 'guest concierge' desk, but really are trying to sell you on memberships. All dining reservations are actually made at the 'culinary experience' desk. Once we figured out how everything works this wasn't a problem. They have a 24hr coffee/pastry shop, and an ice cream counter open all day. They have kids activities every morning and night, and evening entertainment which was great for the kids. Overall I would definitely recommend this resort to young families.

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Sebastien Barabe

03/04/2026

5/5

We had a really good service with Sabrina from blue agrave recommended this place

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Playa del Carmen - Riviera Maya.

Activities

a room with a large projector screen

The Kidsdom

a man and woman with a child on a beach

Os melhores feriados de todos os tempos

a group of kids playing arcade games

Sala de Jogos

Events

a room with a round table and chairs
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  • 26

    Event rooms
  •  
  • 2685

    People
  •  
  • 1192

O Paradisus Playa del Carmen é o lugar ideal para um casamento espetacular, com o pôr-do-sol mais bonito do Caribe. Com opções exclusivas para casamentos e locais incríveis rodeados de beleza natural.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +52 984 877 3900 or by sending an e-mail to paradisus.playadelcarmen@melia.com.

4

What is the address of the accommodation?

It is located at 5 Av. Nte., Luis Donaldo Colosio, 77728 Playa del Carmen, QR, Playa del Carmen, 77728 México.

5

Will I have Free Wi-Fi?

No, the accommodation does not yet offer this service.

6

What services does the accommodation offer?

Serviço personalizado de Mordomo, Camas balinesas, Acesso direto à praia, Tratamento de Spa, Centro de bem-estar e spa, Atividades para crianças, Clube Infantil, Parque aquático

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our The Reserve and Family Concierge services. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 26 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Paradisus Playa del Carmen - Riviera Maya?

Rates at Paradisus Playa del Carmen - Riviera Maya can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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