Meliá La Palma

“El hotel esta muy bien y el personal muy amable (sobre todo Yoana),pero la cocina es muy deficiente, y más siendo un Meliá. La carne dura y fria, hacen mucha cantidad y lo dejan en bandejas, los huevos fritos igual, quemados y fríos, les pides que te lo hagan y te remiten a las bandejas. Si no fuese por las comidas le daria 5 estrellas (Translated by Google) The hotel is very nice and the staff very friendly (especially Yoana), but the food is very poor, especially for a Meliá hotel. The meat is tough and cold; they make a lot and leave it on trays. The fried eggs are the same—burnt and cold. You ask them to cook them for you, and they just send you back to the trays. If it weren't for the food, I would give it 5 stars.”

“Depende de lo que cada uno vaya esperando Yo no me sentí bien en mi estancia No elijas habitación porque todo depende de recepción y/o de donde eres (Translated by Google) It depends on what each person is expecting. I didn't feel comfortable during my stay. Don't choose a room because everything depends on reception and/or where you're from.”

“Cesar es superagradable y muy cercano y nos ha atendido fantásticamente. Yoana siempre con una sonrisa recibiendote atenta. Sara de recepción tambien muy amable y solicita a todas nuestras peticiones. En general un 10 a todos. (Translated by Google) Cesar is incredibly friendly and approachable, and he provided fantastic service. Yoana always greets you with a smile and is very attentive. Sara at reception is also very kind and helpful with all our requests. Overall, a 10 out of 10 for everyone.”

“El peor hotel lo único que se salvan algunos camareros por lo demás la camareras de pisos son los clientes yo durmiendo dieron una orden para arreglar el bater sin mi consentimiento. La comida malísima para 25 euros. Faltas de respeto a mi persona lo más caro que he visto en cuanto calidad precio y encima el cocinero de buffet me dice que estoy amargado por ir a lo mio y no decirle nada. Menuda vergüenza y si quieres agua o algo tienes que ir a una máquina carísimo para beber. (Translated by Google) The worst hotel ever. The only decent thing about it was some of the waiters; otherwise, the housekeeping staff were like guests. While I was sleeping, they gave an order to fix the toilet without my consent. The food was awful for 25 euros. They were incredibly disrespectful. It's the most expensive hotel I've ever seen in terms of value for money, and to top it off, the buffet chef told me I was bitter for minding my own business and not saying anything. It's a disgrace. And if you want water or anything, you have to go to a very expensive machine to get a drink.”

“Me aloje en la zona the level y me trataron con mucho cariño. Especial mención a Raquel del desayuno Cape nao siempre sonriente y una atención muy profesiona también agradecer su atencion y cariño a la recepcionista Belen the level. Gracias al equipo de Guest experience y en especial a Leila por la atención y detalles en la habitación, nos hemos sentido como en casa. Gracias a todo el equipo (Translated by Google) I stayed in the Level area and was treated with great care. Special mention to Raquel from the Cape Nao breakfast, who was always smiling and provided very professional service. I also want to thank receptionist Belen from The Level for her attention and kindness. Thanks to the Guest Experience team, and especially to Leila, for the attention and thoughtful touches in the room; we felt right at home. Thank you to the whole team!”