Meliá Casa Maya - Cancun - All-inclusive

Hotel familiar con excelentes actividades para niños. Habitaciones cómodas, con vista al mar. No lo recomiendo para ir solo de parejas o amigos. Si bien la oferta gastronómica es algo limitada, la calidad de los alimentos es excelente. El servicio de meseros es muy malo, el desayuno almuerzo o cena en el buffet hay que rogar que te traigan café, agua, leche tibia o cualquier bebida. No hay maquinas de autoexpendio. Una noche fuimos a cenar al buffet a las 21.45 siendo que el lugar cierra a las 22.30 ya no pudimos sentarnos en la terraza, no habia postres y casi no habia personal. Todos los espacios de uso común siempre estaban limpios. (Translated by Google) Family-friendly hotel with excellent activities for children. Comfortable rooms with ocean views. I don't recommend it for couples or groups of friends. While the food selection is somewhat limited, the quality is excellent. The waiter service is very poor; at the breakfast, lunch, or dinner buffet, you have to beg for coffee, water, warm milk, or any other beverage. There are no vending machines. One night, we went to the buffet for dinner at 9:45 PM, even though the restaurant closes at 10:30 PM. We couldn't get a seat on the terrace, there were no desserts, and there were hardly any staff members. All the common areas were always clean.

Where do I even start? The service was immaculate. HUGE shoutout to Francine for helping with pretty much everything, from timings, to Restaurants, to just being friendly. We really enjoyed our stay, and that was in no small part because of the staff. The food was also great, but the buffet was slightly limited in options. The bars were all wonderful and very pleasing to look at. The beach is very large, with lots of sand and area to play on land, but not very much actual water space. There is a lot of spillover from the public beaches on either side, so it wasn't private in any way. Room 1503: The room was very clean and large, with a mini fridge (Ours didn't work, but oh well.) and TV's in both the bedroom and living area. The bathroom was great, with a magnifying side mirror for makeup application. The bed(s) are very comfortable as well. There is a a playground right next to the hotel, so if you have little kids, thats a great place to go. There is also a small waterpark attached to the hotel, with some very nice slides and stuff. Overall great quality hotel for families. Kind of loud though...

Bel hôtel. Chambres au goût du jour, vue sur mer. Super parc aquatique pour les enfants. Plage nettoyée tous les jours. À noter qu'il y a deux accès publics à la plage de part et d'autre de l'hôtel donc il y a beaucoup de monde. Plage limitée d'un côté par la marina et de l'autre par un massif rocheux donc les marches sur la plage ne sont pas possibles.

La mejor experiencia en servicio fue en los restaurantes Cape Nao y Casa Nostra. En Casa Nostra, Alberto fue espectacular. Muy atento y pendiente del servicio y alimentos. Las cenas en ambos restaurantes son muy buenas. (Translated by Google) The best service experience was at Cape Nao and Casa Nostra. At Casa Nostra, Alberto was spectacular. He was very attentive and focused on both the service and the food. Dinners at both restaurants are excellent.

Área de juegos para niños excelente (Translated by Google) Excellent children's play area