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New Opening
Cancún, Mexico

Paradisus Cancún

Boulevard Kukulcan, km 16.5, Cancún

Rediscover the Caribbean in its highest form

This luxurious all-inclusive resort in Cancun is under transformation to offer an experience that exceeds all expectations. With totally redesigned rooms adapted to the new needs of our guests, while maintaining its iconic architecture and connection with nature, this 5-star resort now offers a more sophisticated, sensorial and vibrant experience.

AAA 4 Diamond Certification

Recognition awarded to hotels that meet the highest quality and service standards. It guarantees guests an exceptional experience.

Destination Inclusive® Experiences

a man in garment with a fire in his hand

Mexican culture

a large body of water with clouds in the sky

Sail to paradise

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Relax

Accommodation

a room with a bed and a table

Junior Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 473 ft²
Admire the spectacular sunsets and the shimmering Nichupté Lagoon from the terrace of this carefully designed room. It provides a luxurious king-size bed or two double beds, a bathroom with a rain shower and unique furniture.
a room with a television and a view of the ocean

Junior Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
Enjoy the gentle Caribbean breeze while admiring the stars from the wonderful balcony. A vacation full of surprises, with special details such as a comfortable king-size bed or two double beds, an elegant bathroom and a minibar with a wide range of products.
a table and chairs on a balcony overlooking the ocean

Suite Governor

  • Ocean views
  • King-size bed
  • 1431 ft²
Discover completely new sensations in a suite oozing indulgence and serenity and let us pamper you with all the Family Concierge benefits. A private bedroom, bathroom, lounge, kitchen, and large dining room. And choose which private terrace you are going to take that Instagram-worthy photo from.
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a room with two beds and a television
Family Concierge

Family Concierge Junior Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
This suite comes with all the Family Concierge benefits. Experiences that will make your stay unique and exclusive. With wonderful views of the Caribbean Sea, it comprises a bedroom, a sofa, and a private terrace.
a room with two beds and a television
Family Concierge

Family Concierge Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 592 ft²
This suite is perfect for families to relax and enjoy all the Family Concierge amenities. It has incredible views of the Caribbean Sea, a terrace, and a fully-equipped bathroom.
a room with two beds and a television
The Reserve

The Reserve Adults Only Junior Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 473 ft²
A luxurious vacation with all The Reserve perks. Enjoy the private terrace overlooking Nichupté Lagoon. It has a bedroom and a refreshing rainfall shower. Suite for adults only (+18).
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a room with two beds and a television
The Reserve

The Reserve Adults Only Junior Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 473 ft²
Discover a designer space with uninterrupted views of the turquoise waters of the Caribbean Sea. A dream room with a spacious bathroom and a terrace with spectacular views. Exclusive suite for adults only (+18).
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a desk with a book on it
The Reserve

The Reserve Adults Only Suite Sunset View

  • Lagoon view
  • King-size bed
  • 592 ft²
Get the best views of Nichupté Lagoon from this magnificent room with a private terrace. It has everything you could ever wish for on a luxury vacation. It includes a comfortable bedroom with a sofa and an open bathroom with a sensory bathtub and shower. Exclusive suite for adults only (+18).
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a room with a television and a table
The Reserve

The Reserve Adults Only Suite Ocean View

  • Ocean views
  • King-size bed
  • 592 ft²
Unlimited pampering. A majestic bed, a modern, open-plan bathroom, and a refreshing rainfall shower. The large terrace with views is the ideal place to enjoy starry Caribbean nights. Exclusive suite for adults only (+18).
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a room with a bed and a table
The Reserve

The Reserve Adults Only Master Suite Sunset View

  • Lagoon view
  • 2 double beds or 1 King bed
  • 645 ft²
Escape to your favorite corner of Mexico. An idyllic place to take refuge, set your mind free, and admire the spectacular views of the Cancun sunset. It includes a bedroom, a separate lounge, and a bathroom. Exclusive suite for adults only (+18).
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a room with a television and a view of the ocean
The Reserve

The Reserve Adults Only Master Suite Ocean View

  • Ocean views
  • 2 double beds or 1 King bed
  • 645 ft²
With a private and elegant vibe, discover the tropical essence of a room with a spacious bedroom, lounge, and bathroom with a rainfall shower. On the spectacular outdoor terrace, you can enjoy dreaming with your eyes open. Exclusive suite for adults only (+18).
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a room with a large window overlooking the ocean
The Reserve

The Reserve Adults Only Presidential Suite

  • Ocean views
  • King-size bed
  • 3433 ft²
Welcome to the jewel in Paradisus Cancun's crown. A genuine paradise where you can relax in style and enjoy panoramic views. A luxury suite with three terraces, a bedroom, a separate living room with a spacious dining room, kitchen, and two hot tubs with views of the Caribbean Sea. Exclusive suite for adults only (+18).
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a pool with a building in the background

Immerse yourself in an adults-only privacy and luxury haven

Welcome to the purest elegance in Cancun, Paradisus' premium service for adults only (+18). The Reserve goes beyond anything you've ever known to offer exceptional experiences overlooking the Caribbean Sea.

a man and woman holding a child on a beach

Experience the best moments with your family with premium amenities

Family Concierge seeks to satisfy the most discerning traveler. The luxury and comfort that take shape in these superior rooms and suites are all about luxury and comfort, with a Premium service. An experience that will transform your stay in Mexico.

a room with a television and a view of the ocean
a water park with a slide and a pool
a room with two beds and a television
a large hotel with a beach and blue water
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Highlighted Services

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Your wedding in Cancun

Celebrate the wedding of your dreams at Paradisus Cancún. Discover our Romance by Paradisus wedding collections, offering a wide range of options tailored to your preferences. We help you create a dream wedding, as well as an unforgettable honeymoon or anniversary.

a patio with plants and a ceiling fan
YHI Spa

YHI Spa opens its doors to a space where you can savor serenity and calm. Step into our 1,500 m² space with heated cabins, water ritual, sauna, steam room and a healthy beverage bar. Try the infusions, and elixirs, or enjoy the YHI Movesactivities, such as spinning.

a large room with exercise equipment
Gym

Check out our gym which has everything you need to keep your body in shape, for guests aged 18+. It offers state-of-the-art Life Fitness equipment, a weights area, exercise bike, treadmill, elliptical, and cycling room. We also offer PT sessions (extra charge applies).

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All-inclusive

Our all-inclusive service promises a unique experience where you can relax and just enjoy yourself without having to worry about anything else. Just focus on yourself and having fun. We will guarantee you a comfortable vacation with exceptional service. Don’t wait any longer to discover all the Meliá all-inclusive hotels.

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Personalized Butler Service

Bali bed
Extra fee

Outdoor swimming pool

Direct access to the beach

Spa treatment

Activities for children

Kids club

Meetings rooms

Outstanding recognitions

Queer Destination Committed Hotel

This hotel has been named a Committed Queer Destinations Hotel. This program prepares companies and destinations to welcome the LGTBQ+ community, raising awareness and training all their employees.

Wellness for Cancer

YHI Spa is certified by the prestigious Wellness for Cancer organization to provide personalized wellness services to people suffering from cancer.

ESR Award

Accredits the company before its employees, investors, customers, authorities and society, as committed to social responsibility and environmental care with the community where it operates.

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Sal Steak Cave

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Malva Food Bazaar

a buffet with food on display
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a room with a television and a view of the ocean
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Average rating
4.6/5
14773 reviews

Such an excellent resort experience. Looking forward to going back again!

Kelly Flores

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.

cool

RIZKI ALIPIA

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.

anonymous

01/07/2026

5/5

Lugar maravilhoso. Me senti em uma selva com a decoração, bem bonita. Funcionários atenciosos, até uma moça que veio limpar nos fez um bilhete de boas vindas. Super acolhedores. Comida muito boa, hotel maravilhoso e gente maravilhosa! Além da vista dos quartos que é de tirar o fôlego.

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.

Joaquim Henrique

12/04/2025

5/5

Top

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.

Everything was amazing about this resort highly recommend. Rooms were great, food service everything was absolutely fantastic.

anonymous

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.
1 / 5

Such an excellent resort experience. Looking forward to going back again!

Kelly Flores

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.

cool

RIZKI ALIPIA

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.

anonymous

01/07/2026

5/5

Lugar maravilhoso. Me senti em uma selva com a decoração, bem bonita. Funcionários atenciosos, até uma moça que veio limpar nos fez um bilhete de boas vindas. Super acolhedores. Comida muito boa, hotel maravilhoso e gente maravilhosa! Além da vista dos quartos que é de tirar o fôlego.

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.

Joaquim Henrique

12/04/2025

5/5

Top

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.

Everything was amazing about this resort highly recommend. Rooms were great, food service everything was absolutely fantastic.

anonymous

This section shows customer reviews collected by Google Reviews about their experience at Paradisus Cancún.

Activities

a room with wooden columns and toys

The Kidsdom

a golf course with trees and a building in the background

Golf in the Caribbean

Events

a hallway with marble floor and white tables
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  • 26

    Event rooms
  •  
  • 3735

    People
  •  
  • 40991

    ft²

Paradisus Cancun is one of the most prestigious meeting resorts in the Cancun hotel area. Featuring 21 spacious meeting rooms equipped with state-of-the-art technology in the heart of paradise. Celebrate weddings and host business meetings, conventions, and galas with us. Request information from our team to help you organize a carbon-neutral event with our Road to Net Zero Events project.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +52 998 881 1100 or by sending an e-mail to paradisus.cancun@melia.com.

4

What is the address of the accommodation?

It is located at Boulevard Kukulcan, km 16.5, Cancun, 77500 Mexico.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Personalized Butler Service, Bali bed, Outdoor swimming pool, Direct access to the beach, Spa treatment, Activities for children, Kids club, Meetings rooms

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our The Reserve and Family Concierge services. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 20 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Paradisus Cancún?

Rates at Paradisus Cancún can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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