Meliá Jardines del Teide

“El hotel esta situado en la ladera de una montaña simulando las laderas del Teide y la verdad es que es increible, esta lleno de cascadas, vegetación, caminos, una preciosidad. Las vistas del hotel son bonitas, se ve el mar y esta a 15 minutos de la playa andando. Es muy tranquilo La piscina principal es grande pero el suelo esta con unas manchas negras bastante extrañas, habria que revisarlas y mejorar el mantenimiento. La piscina de Level esta mucho mas cuidada y esta climatizada ;) aunque el servicio de bar allí es bastante pobre ya que tienes que ir al bar de dentro y los camareros no suelen pasar por la piscina. Tiene 2 restaurantes tematicos mas el buffet, el cual es de los mejores que hemos estado, muy buena calidad de la comida. Servicio, bastante bueno. Algo que quizas nos sorprendió es el concepto de todo incluido ya que incluye menos que otros hoteles. Por ejemplo el minibar de la habitación no esta incluido y muchas bebidas y bares solo.ofecen algunas cosas a segun que horas, hay bastantes restricciones. En general, el hotel esta muy bien. Repetiremos :)”

“Positives - Check in was effective and porters good. - The hotel is clean and tidy, maid service is good. - Quiet setting with nice view - The rooms are a nice size - The lower pool bar service was good.The lady there is a superstar. - Pools kept well. - The entertainment was pleasant most days/nights Negatives - The hotel was terraced up a hill, may be too much for older folk. - The food was not upto the promised 5* standard, lacked choice was much the same each day. - The hot food choice was warm on most occasions- the hot lights are not keeping it warm and this could cause stomach upsets. Did not see them check temperatures on the hour as recommended. - Drinks were not forthcoming like other hotels, we were offered one on being seated but none offered thereafter unless you asked. Many hotels we have been to have a self service. - Drinks at the terrace bar were also hard to get- we sat for 15 minutes once to see how long it took to be offered one. I had to go to the bar myself to get served most nights. There was no shortage of staff hanging around, but doing little.”

“Overall the hotel is pleasant and somewhat modern in areas. There is no fight for sun loungers each morning which is a relief. Although slightly maize like you can get your bearings in a few days. Upon chatting to another couple in the lift they said the same. I have stayed in plenty of melia hotels and this one is most basic I would say. The rooms are pleasant yet it felt very noisy when your room is on floor 4 and the restaurant is above you. Moving chairs around late at night etc. There is only one basic bathroom round the toilet, toilet cistern is cracked. Not 5* standard. We went for lunch in the buffet restaurant, where we were refused entry due to wearing a bikini under a kaftan. Which I completely understand , yet when we went for lunch in the Pico Negro restaurant (which is far more upmarket) this was not a problem. When I went to reception and asked for a manager they sent the same person that sent me away which she explained she was new and it was a mistake. As I was appropriately covered up. I explained this isn’t clear and isn’t stated on the website of any dress code. She invited me back, which I declined as time had passed and it felt the idea of a nice lunch was now tainted. The main pool area felt tired and could have been cleaner within the pool - when passing the “level” area pool there seemed to be a stark contrast in upkeep between the two pools. Overall the hotel is pleasant and somewhat modern in areas. There is no fight for sun loungers each morning which is a relief. Although slightly maize like you can get your bearings in a few days. Upon chatting to another couple in the lift they said the same. I have stayed in plenty of melia hotels and this one is most basic I would say. The rooms are pleasant yet it felt very noisy when your room is on floor 4 and the restaurant is above you. Moving chairs around late at night etc. There is only one basic bathroom round the toilet, toilet cistern is cracked. Not 5* standard. We went for lunch in the buffet restaurant, where we were refused entry due to wearing a bikini under a kaftan. Which I completely understand , yet when we went for lunch in the Pico Negro restaurant (which is far more upmarket) this was not a problem. When I went to reception and asked for a manager they sent the same person that sent me away which she explained she was new and it was a mistake. As I was appropriately covered up. I explained this isn’t clear and isn’t stated on the website of any dress code. She invited me back, which I declined as time had passed and it felt the idea of a nice lunch was now tainted. The main pool area felt tired and could have been cleaner within the pool - when passing the “level” area pool there seemed to be a stark contrast in upkeep between the two pools. I selected 4* for the rooms as I did notice small stains on the bedding.”

“Thanks to all the staff......you are all so nice and friendly...... Thank you Jasmin, Hawa, Lisbeth, Paula, Jesus, Maria, Jonathan, Ethan, Javier, Valentina, ...... Without all off you there will be no Melia.... See you very soon”

“Un très bel hôtel où nous revenons pour la seconde fois. Silvia a été à l’écoute et nous a attribué une chambre calme avec une belle vue. Merci !”