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18/01/2025
5/5
We had a special request to celebrate a birthday at Tokimeku restaurant. The wait staff were fantastic and went out of their way to bake a special cake and sung happy birthday for our mom's birthday. Shout out to Maria, Reynaldo, and Fransisco.
18/01/2025
5/5
Superb hotel that I can highly recommend! Pros: - wonderful location at the Bavaro beach - located basically in a huge garden, so you have a plenty space to walk and admire, sight of all these palm trees made me smile every morning when I stepped out of the room :) - great Caribbean-styled shared spaces (main building, restaurants, beach area, etc.) - beautiful and very big pool area right at the beach - nice and attentive staff - very good food and drinks especially at a'la carte restaurants - relaxed atmosphere focused on wellness - a lot of activities to attend every day, so you shouldn't be bored - nice, clean and spacious rooms Cons: - distance between pool/beach area and the main building is quite big, but you can get a lift by hotel electric carts, which are frequently going around the hotel - quite loud A/C in the room, but we were turning it off for the night, and it was still fine temperature in the room - the best spots at the pool were occupied basically from the very early morning We stayed at the Level section of the hotel, and it is definitely worth extra money as you get not only even better service, but also access to a private pool and beach areas (with luxury sun beds, etc.), a separate beach bar, an additional restaurant, a snack bar, and a rooftop bar. Moreover, you can attend special activities for the Level guests only (e.g. painting classes, cigar workshops, etc.), which we really enjoyed. Last, but not least, I'd like to praise our concierge Darwin who is a super nice and really helpful person, and he made our stay even more pleasant. Thank you!
18/01/2025
5/5
Ha sido una experiencia maravillosa! El hotel es precioso y el personal un 100%, le doy especial felicitaciones al equipo de animación, han sido muy agradables y muy divertidas las actividades!!! Sobretodo gracias a Paula, un 10 de persona y trabajadora, me alegro mucho de que nos haya tocado en nuestra estancia!!!
18/01/2025
5/5
Excellent séjour tout était parfait Je tiens à exprimer ma gratitude envers Gabriel pour son accueil chaleureux et son professionnalisme durant mon séjour. Il a été toujours disponible, courtois et a fait en sorte que mon expérience à l’hôtel soit des plus agréables.
18/01/2025
5/5
Una experiencia totalmente placentera. Desde la recepción con la Srta. Gissel muy amable y servicial. Todo el personal muy amable hasta el último momento. La comida muy rica y las instalaciones muy bien organizadas. Totalmente recomendable
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