Madrid, Spain

Palacio de los Duques Gran Meliá

a courtyard with a fountain and trees in front of a building
See gallery

Cuesta de Santo Domingo 5 y 7, Madrid

Art and tradition in the heart of the Madrid de los Austrias

Behind a magnificent Isabelline façade lies a 19th century palace converted into a hotel in the heart of Madrid. Palacio de los Duques is a canvas by the Sevillian artist, where his brushstrokes bring us closer to luxury, tradition, tranquility and a traditional and authentic Madrid.

Accommodation

a room with a bed and a painting on the wall

Classic Room

  • Patio view
  • Queen-size bed
  • 269 ft²
Elegance and good taste achieve the perfect balance in this peaceful space with warm, carpeted floors and velvet-lined armchairs. With a queen-size bed, a bathroom with underfloor heating, a bathtub with a rainshower, and views of the quiet, private patio.
a bed with a picture of men in the background

Premium Room

  • City view
  • 2 single beds
  • 269 ft²
A room decorated in velvet and hardwood, ideal for resting after a busy day in Madrid. It consists of a king-size bed, a comfortable desk and a bathroom. Simplicity and comfort help ensure an unforgettable stay in the capital.
a bed with white sheets and pillows in a room with a large painting on the wall

Supreme Room

  • City view
  • King-size bed
  • 409 ft²
A room with an elegant design and classic decoration, accompanied by the latest technology and features to guarantee your comfort. Perfect for after a long day exploring Madrid. With a magnificent king-size bed, a minimalist bathroom and large windows.
a room with a bed and a lamp

Supreme Family Room

  • Patio view
  • King-size bed
  • 409 ft²
The perfect option for enjoying Madrid with the family in this superb and comfortable room. it features a small lounge with a sofa-bed for children and luxury details to ensure the comfort of adults.
a room with a couch and a painting on the wall
RedLevel

RedLevel Deluxe Room

  • City view
  • King-size bed
  • 430 ft²
The elegance and sophistication of superior accommodation in the heart of the Madrid de los Austrias. It has a small lounge off the bedroom with a sofa and coffee table, as well as a sophisticated bathroom with a free-standing bathtub and a rainshower.
Learn more
a room with a bed and chairs
RedLevel

RedLevel Junior Suite

  • City view
  • King-size bed
  • 430 ft²
The perfect balance between classic decoration and avant-garde facilities. It provides a bedroom with a king-size bed, a lounge with a sofa and a table with two chairs, as well as a sophisticated bathroom.
Learn more
a room with a bed and couches
RedLevel

RedLevel Junior Suite with Terrace

  • City view
  • King-size bed
  • 570 ft²
Discover the perfect refuge and savor your stay in Madrid in a room that combines modern comforts and classic design with luxury finishes. With a lounge with a desk and a fantastic terrace to accompany the elegant bedroom.
Learn more
a room with a glass wall and a bed and chairs
RedLevel

RedLevel One-Bedroom Suite

  • Garden view
  • King-size bed
  • 484 ft²
A space in which to feel perfectly at home during your stay in the Spanish capital. Discover optimal rest in your elegant bedroom and completely separate lounge, and relax in a spacious designer bathroom.
Learn more
a room with a couch and chairs
RedLevel

RedLevel One-Bedroom Master Suite

  • City view
  • King-size bed
  • 807 ft²
A room where spaciousness and sophistication help guarantee superior comfort. With elegant decoration and superior facilities, it features a bedroom, a separate lounge and a large bathroom.
Learn more
a bed with a large picture on the wall
RedLevel

Penthouse Suite RedLevel

  • City view
  • King-size bed
  • 807 ft²
A fantastic penthouse with views over the Madrid de los Austrias from its amazing terrace and the most distinguished experience in the capital. With a king-size bed in its bedroom and a spacious separate lounge.
Learn more
a table and chairs on a balcony with a city in the background
RedLevel

Presidential Penthouse Suite Redlevel

  • City view
  • King-size bed
  • 1399 ft²
Discover Madrid in the total exclusivity that this charming suite provides. An icon of luxury and spaciousness with a large separate lounge, a magnificent meeting room, a bedroom with a king-size bed and a stunning terrace.
Learn more
a room with a bed and a table
RedLevel

Royal Suite Redlevel

  • City view
  • King-size bed
  • 1829 ft²
A regal experience in an authentic palace in Madrid. Enhance the feeling of exclusivity and elegance in a room decorated with luxurious materials. It provides a terrace with panoramic views of the Opera and the Barrio de los Austrias.
Learn more
a bed with white sheets and a bathtub in a room
RedLevel

RedLevel Three-Bedroom Suite

  • Garden view
  • King-size bed
  • 1130 ft²
Sharing a room takes on a new meaning in the extremely spacious suite. Composed of two rooms connected by a shared entrance hall, it offers the greatest comfort to ensure you make the most of Madrid as a family.
Learn more
a bed with white sheets and a gold wall with a painting on the wall
RedLevel

Two-Bedroom Suite RedLevel

  • Garden view
  • King-size bed
  • 796 ft²
Enjoy Madrid with your family in all the comfort and genuine luxury. A room that connects one of the best Suites in the hotel with a Premium Room, creating an intimate ambience with space for everyone and a large separate lounge area in which to get together.
Learn more
a desk in a room with a large painting on the wall

Treat yourself to an immersive experience with the RedLevel luxury service

The most distinguished experience at the Palacio de los Duques Gran Meliá is guaranteed by the RedLevel. A premium service that provides personalized service and access to exclusive, private facilities.

a large painting in a room
a city with many buildings
a room with a bed and a table
a staircase with black carpet and white railings
See gallery

Services and facilities

Discover the wide range of services and facilities that ensure a most pleasant and comfortable stay at our hotel.

Rooftop area

Signature restaurant

Bali bed
Extra fee

Infinity pool

Outdoor swimming pool

Rooftop pool

Spa treatment

Family room

Outstanding recognitions

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Jardín de los Duques

a room with tables and chairs
See gallery

Coroa Royal Gallery & Garden

a room with tables and chairs
See gallery
1 / 2
a chandelier in a building
See gallery
Average rating
4.7/5
2239 reviews

Virginia Huffman

10/07/2024

5/5

We felt like royalty the moment we arrived! Wow. What a luxurious and service minded hotel. Upon checking in we were offered a glass of Ruinart, were checked in early and were brought a gorgeous tapas plate to our room. This of course was part of the red level treatment. The rooftop bar offers a pool, hottub and glorious sunset views of Madrid. The room and decor were a mix of classic and modern. Incredibly beautiful and comfortable. Can't wait to return.

This section shows customer opinions collected by Google Reviews.

Temalu

01/05/2025

5/5

Maravilla. Marcado con un gusto excepcional cada detalle y en pleno centro de Madrid. En Navidad es una preciosidad. El patio merece la pena para tomar un refresco o un café. Me encanta! La ubicación en todo el centro, junto al Teatro y Palacio Real lo hace único. La decoración de las habitaciones es impresionante.

This section shows customer opinions collected by Google Reviews.

Susana Sanz

10/07/2024

5/5

La habitación está bien la pena que da a un patio interior, con lo cual pierde todo el encanto. Nos hemos alojado muchas veces en este hotel y siendo miembro platino, siempre nos habían hecho un buen upgrade. Esta vez, aún siendo una ocasión especial, no se han visto cumplidas nuestras expectativas.

This section shows customer opinions collected by Google Reviews.

David Navarro

01/03/2025

5/5

Estimado equipo del Hotel Meliá Palacio de los Duques: Quiero expresar mi sincero agradecimiento por la magnífica atención recibida durante nuestra estancia en su hotel. En especial, deseo destacar la profesionalidad, amabilidad y dedicación de Jordan, cuya atención anticipada hacia nuestra bebé fue un gesto que valoramos enormemente. Asimismo, agradezco a Crhisti, cuya profesionalidad y esmerada atención hicieron de nuestra experiencia algo verdaderamente especial. Gracias a todo el equipo por su excelente servicio, que refleja el alto estándar de calidad del hotel.

This section shows customer opinions collected by Google Reviews.

Edito la reseña despues de nuestra ultima estancia estos dias. No le doy más estrellas al hotel porque no deja google pero las merecería. Mi pareja yo hemos pasado un aniversario fantástico colmados de atenciones por parte de todo el personal, desde Delfina, Marta y Rubén en el Red Level hasta Jordan en el desayuno o los chicos de recepción y los botones que no han podido see más amables. Me reitero en todo lo dicho hace un año. El hotel es realmente un Gran Hotel, y el nivel de las instalaciones, la comida y sobre todo el personal es incomparable incluso con unos estándares altos y acostumbrados a grandes hoteles como tenemos en nuestros últimos viajes. Cómo detalle adicional, el hecho de disponer de un coche mercedes del propio hotel para hacer pequeños desplazamientos en caso de que esté disponible, sin coste adicional, es un valor añadido muy interesante. El servicio Red Level es incomparable. La piscina muy cómoda y la habitación, incluyendo el aire acondicionado en plena ola de calor en Madrid, es excelente. Sin duda continuaremos volviendo a este hotel en Madrid. ------ Creo que es imposible decir algo malo de este hotel sin faltar a la verdad. Hemos pasado unos días excepcionales aquí. El hotel es impresionante, un derroche de lujo y buen gusto, desde los salones y terraza hasta la azotea y su piscina con vistas a todo el centro de Madrid, pasando por sus habitaciones, llenas de detalles y derrochando comodidad. El personal es un punto y aparte. La amabilidad y profesionalidad de todo el mundo resaltan incluso entre otros grandes hoteles de lujo donde he estado últimamente. Nos han colmado de detalles y han hecho de nuestra estancia de aniversario un auténtico placer. No podría nombrar a todos porque sería imposible, pero si quiero destacar a Marina y sus compañeras en la recepcion Red Level, siempre encantadas y atentas para ayudar en cualquier cuestion y prestarnos apoyo, a Maria José en el desayuno Red Level por su amabilidad y cercanía, además de profesionalidad, y al socorrista de la piscina en el turno de tarde. Han sido unos días maravillosos donde hemos podido desconectar en un entorno privilegiado. Desde luego, tengo nuevo hotel en Madrid. Ah, y sin contar la calidad de la comida, que nos ha impresionado totalmente. Volveremos sin duda

Alberto Conchado Sánchez

This section shows customer opinions collected by Google Reviews.
1 / 5

Virginia Huffman

10/07/2024

5/5

We felt like royalty the moment we arrived! Wow. What a luxurious and service minded hotel. Upon checking in we were offered a glass of Ruinart, were checked in early and were brought a gorgeous tapas plate to our room. This of course was part of the red level treatment. The rooftop bar offers a pool, hottub and glorious sunset views of Madrid. The room and decor were a mix of classic and modern. Incredibly beautiful and comfortable. Can't wait to return.

This section shows customer opinions collected by Google Reviews.

Temalu

01/05/2025

5/5

Maravilla. Marcado con un gusto excepcional cada detalle y en pleno centro de Madrid. En Navidad es una preciosidad. El patio merece la pena para tomar un refresco o un café. Me encanta! La ubicación en todo el centro, junto al Teatro y Palacio Real lo hace único. La decoración de las habitaciones es impresionante.

This section shows customer opinions collected by Google Reviews.

Susana Sanz

10/07/2024

5/5

La habitación está bien la pena que da a un patio interior, con lo cual pierde todo el encanto. Nos hemos alojado muchas veces en este hotel y siendo miembro platino, siempre nos habían hecho un buen upgrade. Esta vez, aún siendo una ocasión especial, no se han visto cumplidas nuestras expectativas.

This section shows customer opinions collected by Google Reviews.

David Navarro

01/03/2025

5/5

Estimado equipo del Hotel Meliá Palacio de los Duques: Quiero expresar mi sincero agradecimiento por la magnífica atención recibida durante nuestra estancia en su hotel. En especial, deseo destacar la profesionalidad, amabilidad y dedicación de Jordan, cuya atención anticipada hacia nuestra bebé fue un gesto que valoramos enormemente. Asimismo, agradezco a Crhisti, cuya profesionalidad y esmerada atención hicieron de nuestra experiencia algo verdaderamente especial. Gracias a todo el equipo por su excelente servicio, que refleja el alto estándar de calidad del hotel.

This section shows customer opinions collected by Google Reviews.

Edito la reseña despues de nuestra ultima estancia estos dias. No le doy más estrellas al hotel porque no deja google pero las merecería. Mi pareja yo hemos pasado un aniversario fantástico colmados de atenciones por parte de todo el personal, desde Delfina, Marta y Rubén en el Red Level hasta Jordan en el desayuno o los chicos de recepción y los botones que no han podido see más amables. Me reitero en todo lo dicho hace un año. El hotel es realmente un Gran Hotel, y el nivel de las instalaciones, la comida y sobre todo el personal es incomparable incluso con unos estándares altos y acostumbrados a grandes hoteles como tenemos en nuestros últimos viajes. Cómo detalle adicional, el hecho de disponer de un coche mercedes del propio hotel para hacer pequeños desplazamientos en caso de que esté disponible, sin coste adicional, es un valor añadido muy interesante. El servicio Red Level es incomparable. La piscina muy cómoda y la habitación, incluyendo el aire acondicionado en plena ola de calor en Madrid, es excelente. Sin duda continuaremos volviendo a este hotel en Madrid. ------ Creo que es imposible decir algo malo de este hotel sin faltar a la verdad. Hemos pasado unos días excepcionales aquí. El hotel es impresionante, un derroche de lujo y buen gusto, desde los salones y terraza hasta la azotea y su piscina con vistas a todo el centro de Madrid, pasando por sus habitaciones, llenas de detalles y derrochando comodidad. El personal es un punto y aparte. La amabilidad y profesionalidad de todo el mundo resaltan incluso entre otros grandes hoteles de lujo donde he estado últimamente. Nos han colmado de detalles y han hecho de nuestra estancia de aniversario un auténtico placer. No podría nombrar a todos porque sería imposible, pero si quiero destacar a Marina y sus compañeras en la recepcion Red Level, siempre encantadas y atentas para ayudar en cualquier cuestion y prestarnos apoyo, a Maria José en el desayuno Red Level por su amabilidad y cercanía, además de profesionalidad, y al socorrista de la piscina en el turno de tarde. Han sido unos días maravillosos donde hemos podido desconectar en un entorno privilegiado. Desde luego, tengo nuevo hotel en Madrid. Ah, y sin contar la calidad de la comida, que nos ha impresionado totalmente. Volveremos sin duda

Alberto Conchado Sánchez

This section shows customer opinions collected by Google Reviews.

Unique experiences

Capturing Madrid

Palacio de los Duques Gran Meliá, Madrid, Spain

a city with a large building

Vermouth time

Palacio de los Duques Gran Meliá, Madrid, Spain

a bar with chairs and a mirror above it

Flamenco, history and gastronomy

Palacio de los Duques Gran Meliá, Madrid, Spain

a bowl of food with a white liquid being poured into it

The Orchestra and Choir of the Teatro Real

Palacio de los Duques Gran Meliá, Madrid, Spain

a theater with red seats and red curtains

In an artist's studio: Nave Oporto

Palacio de los Duques Gran Meliá, Madrid, Spain

a room with a large painting on the wall

From Madrid to the sky of Segovia

Palacio de los Duques Gran Meliá, Madrid, Spain

hot air balloons in the sky

Pottery workshop

Palacio de los Duques Gran Meliá, Madrid, Spain

a room with tables and stools
1 / 7

Activities

a table set for a dinner party

After-dinner experiences

a woman driving a car

Explore the destination with Audi

a hallway with a table and a mirror wall

Thai Room Wellness

a city with many buildings

Rooftop with views

a building with a fountain and trees

Bravos

a room with exercise equipment

Gym

a dog sitting on a bed

A stay with your pet

Events

a room with a large table and chairs
See gallery
  • 5

    Event rooms
  •  
  • 406

    People
  •  
  • 6380

    ft²

Bringing your guests, family and friends together in an exclusive space in the heart of Madrid is a privilege available to you at the Palacio de los Duques Gran Meliá. Top-class facilities, spaces designed to ensure the success of your events and to make them truly unforgettable.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +34 915 41 67 00 or by sending an e-mail to gmpalacio@melia.com.

4

What is the address of the accommodation?

It is located at Cuesta de Santo Domingo 5 y 7, Madrid, 28013 Spain.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Among the services offered are: Wellness Centre, 24-hour gym, Meeting rooms, Banquets, Outdoor pool, Airport transfer, Rooftop, Concierge, Massages, Garden, À la carte restaurant, Tourist information, Currency exchange, Ironing service, Safe, Laundry, Wi-Fi.

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our Treat yourself to an immersive experience with the RedLevel luxury service service. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 2 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Palacio de los Duques Gran Meliá?

Rates at Palacio de los Duques Gran Meliá can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

Discover our brands

  • luxury
  • premium
  • essential