Madrid, Spain

Palacio de los Duques Gran Meliá

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Cuesta de Santo Domingo 5 y 7, Madrid

Art and tradition in the heart of the Madrid de los Austrias

Behind a magnificent Isabelline façade lies a 19th century palace converted into a hotel in the heart of Madrid. Palacio de los Duques is a canvas by the Sevillian artist, where his brushstrokes bring us closer to luxury, tradition, tranquility and a traditional and authentic Madrid.

Accommodation

a room with a bed and a painting on the wall

Deluxe Room

  • Patio view
  • Double bed
  • 269 ft²
Elegance and good taste achieve the perfect balance in this peaceful space with warm, carpeted floors and velvet-lined armchairs. With a queen-size bed, a bathroom with underfloor heating, a bathtub with a rainshower, and views of the quiet, private patio.
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Premier Room

  • City view
  • 1 double bed or 2 single beds
  • 301 ft²
A room decorated in velvet and hardwood, ideal for resting after a busy day in Madrid. It consists of a king-size bed, a comfortable desk and a bathroom. Simplicity and comfort help ensure an unforgettable stay in the capital.
a bed with white sheets and pillows in a room with a large painting on the wall

Supreme Room

  • City view
  • 1 double bed or 2 single beds
  • 409 ft²
A room with an elegant design and classic decoration, accompanied by the latest technology and features to guarantee your comfort. Perfect for after a long day exploring Madrid. With a magnificent king-size bed, a minimalist bathroom and large windows.
a room with a bed and a lamp

Family Supreme Room

  • Patio view
  • 1 King bed or two single beds
  • 409 ft²
The perfect option for enjoying Madrid with the family in this superb and comfortable room. it features a small lounge with a sofa-bed for children and luxury details to ensure the comfort of adults.

Family Grand Supreme

  • Hotel surroundings view
  • 2 king beds
  • 409 ft²
Elegance and warmth unite in this stay designed for enjoying Madrid as a family. Its spacious living area with a sofa bed and carefully chosen details create the perfect balance of comfort, style, and shared moments.

Deluxe Connecting Room

  • Hotel surroundings view
  • 2 king beds
  • 538 ft²
Sleek and elegant, this spacious room offers extra roominess and enveloping comfort for family getaways. Warm textures, velvet armchairs, and a bathroom with heated floors and a bathtub invite you to enjoy a serene pause in Madrid.

Premier Connecting Room

  • City view
  • 2 king beds
  • 602 ft²
Velvet and fine woods define this spacious room designed for enjoying time in Madrid with company. A sophisticated space that provides the perfect balance of style, comfort, and well-being.

Family Connecting Room

  • City view
  • 2 king beds
  • 710 ft²
Designed for enjoying Madrid as a family, this room combines spaciousness and elegance in a welcoming setting. A living area with a sofa bed invites you to share moments, while thoughtful details add comfort and distinction to every instant.
a room with a couch and a painting on the wall
RedLevel

Supreme Room RedLevel

  • City view
  • 1 double bed or 2 single beds
  • 430 ft²
The elegance and sophistication of superior accommodation in the heart of the Madrid de los Austrias. It has a small lounge off the bedroom with a sofa and coffee table, as well as a sophisticated bathroom with a free-standing bathtub and a rainshower.
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RedLevel

Junior Suite RedLevel

  • City view
  • 1 double bed or 2 single beds
  • 430 ft²
The perfect balance between classic decoration and avant-garde facilities. It provides a bedroom with a king-size bed, a lounge with a sofa and a table with two chairs, as well as a sophisticated bathroom.
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RedLevel

Junior Suite with Terrace RedLevel

  • City view
  • 1 double bed or 2 single beds
  • 581 ft²
Discover the perfect refuge and savor your stay in Madrid in a room that combines modern comforts and classic design with luxury finishes. With a lounge with a desk and a fantastic terrace to accompany the elegant bedroom.
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RedLevel

One Bedroom Suite RedLevel

  • 1 double bed or 2 single beds
  • 484 ft²
A space in which to feel perfectly at home during your stay in the Spanish capital. Discover optimal rest in your elegant bedroom and completely separate lounge, and relax in a spacious designer bathroom.
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a room with a couch and chairs
RedLevel

Master Suite RedLevel

  • City view
  • King-size bed
  • 807 ft²
A room where spaciousness and sophistication help guarantee superior comfort. With elegant decoration and superior facilities, it features a bedroom, a separate lounge and a large bathroom.
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RedLevel

Two Bedroom Suite RedLevel

  • Garden view
  • King-size bed
  • 796 ft²
For family enjoyment of Madrid without sacrificing the comfort of authentic luxury. A connecting accommodation that links one of the hotel's finest suites with a Premier room, offering an intimate atmosphere with space for everyone and a spacious separate living area for gatherings.
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RedLevel

Velázquez Penthouse Suite RedLevel

  • City view
  • King-size bed
  • 839 ft²
A fantastic penthouse with views over the Madrid de los Austrias from its amazing terrace and the most distinguished experience in the capital. With a king-size bed in its bedroom and a spacious separate lounge.
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RedLevel

Three Bedroom Suite RedLevel

  • Garden view
  • King-size bed
  • 1130 ft²
Sharing a room takes on a new meaning in the extremely spacious suite. Composed of two rooms connected by a shared entrance hall, it offers the greatest comfort to ensure you make the most of Madrid as a family.
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RedLevel

Margarita Presidential Suite RedLevel

  • City view
  • 1 double bed or 2 single beds
  • 1808 ft²
Discover Madrid in the total exclusivity that this charming suite provides. An icon of luxury and spaciousness with a large separate lounge, a magnificent meeting room, a bedroom with a king-size bed and a stunning terrace.
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RedLevel

Royal Suite RedLevel

  • City view
  • 1 double bed or 2 single beds
  • 2185 ft²
A regal experience in an authentic palace in Madrid. Enhance the feeling of exclusivity and elegance in a room decorated with luxurious materials. It provides a terrace with panoramic views of the Opera and the Barrio de los Austrias.
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RedLevel

Junior Suite RedLevel Connecting Room

  • City view
  • 2 king beds
  • 731 ft²
Spaciousness and character come together in this room designed for enjoying in company. A space decorated in ochre tones and fine materials to create an immersive atmosphere where comfort is experienced with calm and style, along with the privileges of RedLevel.
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Treat yourself to an immersive experience with the RedLevel luxury service

The most distinguished experience at the Palacio de los Duques Gran Meliá is guaranteed by the RedLevel. A premium service that provides personalized service and access to exclusive, private facilities.

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a city with many buildings
a room with a bed and a table
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Highlighted Services

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A stay with your pet

Enjoy a life well lived at this exclusive pet-friendly hotel in Madrid. An atmosphere of distinction and hospitality where your pet will enjoy walks in public areas, a welcome gift and natural and organic amenities, among many other perks. To book a stay with your dog, please go to the booking process, choose your room category, rate, and add the extra pet friendly service. See terms and conditions.

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Thai Room Wellness

Discover a sanctuary of calm in the heart of the city at Thai Room Wellness. A haven of oriental wellness in an exclusive space that inspires you to forget about all your worries and pamper your body, soul and mind. Expert Thai therapies in a setting with Burmese lacquers, Chinese antiques and Tibetan handicrafts.

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Gym

Palacio de los Duques Gran Meliá offers guests a fully equipped gym with state-of-the-art equipment. A space for exercise that has everything you need to stay in shape and keep up your workout routine during your stay in Madrid.

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Rooftop area

Signature restaurant

Bali bed
Extra fee

Infinity pool

Outdoor swimming pool

Rooftop pool

Spa treatment

Family room

Outstanding recognitions

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Jardín de los Duques

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Los Duques Grand Café

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Average rating
4.7/5
2502 reviews

Great 👍

Mark Steel

This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

This was my first time staying at this hotel in Madrid, and it exceeded expectations. We arrived late, but the staff was incredibly kind and attentive throughout our entire stay. The breakfast was a standout—both buffet and à la carte, with great variety, very clean, and absolutely delicious. Easily one of the best hotel breakfasts I’ve had. The room was a bit small, but spotless and comfortable. Overall, a great stay and I would definitely recommend this hotel.

Mg Londono

This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

Bel hôtel, petit déjeuner excellent et complet. Beaucoup de problèmes avec les ascenseurs, très longs et souvent en panne ainsi que le service au bar du rooftop vendredi après midi qui était décevant : erreurs de commandes, 40 min pour avoir une sangria …

Alex D

This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

Nuestra estadía en el hotel fue excelente y el personal es de primera . Paula en el área de concierge y Sofía en el área del desayuno fueron excepcionales en su servicio y atenciones para con nosotros. Área de mejora: el gimnasio. Extremadamente pequeño y con muy poca variedad de equipo para un hotel de ese tamaño y calidad. Es algo que me haría considerar otras opciones. (Translated by Google) Our stay at the hotel was excellent, and the staff is top-notch. Paula in the concierge area and Sofía in the breakfast area were exceptional in their service and attention to us. Area for improvement: the gym. Extremely small and with very little variety of equipment for a hotel of that size and quality. It's something that would make me consider other options.

Arnaldo Perez

This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

Our family of four (two adults + two teenagers) had an AMAZING stay at this hotel in March 2026. We found all of the staff -- from reception to the concierge desk to dining staff - to be incredibly kind and helpful. Our rooms were luxurious and comfortable, and the breakfast buffet was absolutely delicious. The hotel is located in a wonderful neighborhood that is simultaneously quiet and bustling, due to its placement on an easily accessible side street. Should we return to Madrid, I certainly would hope that we stay at this hotel again!

Danielle Morone

This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.
1 / 5

Great 👍

Mark Steel

This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

This was my first time staying at this hotel in Madrid, and it exceeded expectations. We arrived late, but the staff was incredibly kind and attentive throughout our entire stay. The breakfast was a standout—both buffet and à la carte, with great variety, very clean, and absolutely delicious. Easily one of the best hotel breakfasts I’ve had. The room was a bit small, but spotless and comfortable. Overall, a great stay and I would definitely recommend this hotel.

Mg Londono

This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

Bel hôtel, petit déjeuner excellent et complet. Beaucoup de problèmes avec les ascenseurs, très longs et souvent en panne ainsi que le service au bar du rooftop vendredi après midi qui était décevant : erreurs de commandes, 40 min pour avoir une sangria …

Alex D

This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

Nuestra estadía en el hotel fue excelente y el personal es de primera . Paula en el área de concierge y Sofía en el área del desayuno fueron excepcionales en su servicio y atenciones para con nosotros. Área de mejora: el gimnasio. Extremadamente pequeño y con muy poca variedad de equipo para un hotel de ese tamaño y calidad. Es algo que me haría considerar otras opciones. (Translated by Google) Our stay at the hotel was excellent, and the staff is top-notch. Paula in the concierge area and Sofía in the breakfast area were exceptional in their service and attention to us. Area for improvement: the gym. Extremely small and with very little variety of equipment for a hotel of that size and quality. It's something that would make me consider other options.

Arnaldo Perez

This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

Our family of four (two adults + two teenagers) had an AMAZING stay at this hotel in March 2026. We found all of the staff -- from reception to the concierge desk to dining staff - to be incredibly kind and helpful. Our rooms were luxurious and comfortable, and the breakfast buffet was absolutely delicious. The hotel is located in a wonderful neighborhood that is simultaneously quiet and bustling, due to its placement on an easily accessible side street. Should we return to Madrid, I certainly would hope that we stay at this hotel again!

Danielle Morone

This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

Unique experiences

Capturing Madrid

Palacio de los Duques Gran Meliá, Madrid, Spain

a city with a large building

Vermouth time

Palacio de los Duques Gran Meliá, Madrid, Spain

a bar with chairs and a mirror above it

Flamenco, history and gastronomy

Palacio de los Duques Gran Meliá, Madrid, Spain

a bowl of food with a white liquid being poured into it

The Orchestra and Choir of the Teatro Real

Palacio de los Duques Gran Meliá, Madrid, Spain

a theater with red seats and red curtains

In an artist's studio: Nave Oporto

Palacio de los Duques Gran Meliá, Madrid, Spain

a room with a large painting on the wall

From Madrid to the sky of Segovia

Palacio de los Duques Gran Meliá, Madrid, Spain

hot air balloons in the sky

Pottery workshop

Palacio de los Duques Gran Meliá, Madrid, Spain

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Activities

a woman driving a car

Tour the destination with an Audi

Events

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  • 5

    Event rooms
  •  
  • 406

    People
  •  
  • 6380

    ft²

The privilege of meeting your customers, family and friends in an exclusive space in the heart of Madrid is possible at Palacio de los Duques Gran Meliá. Top-quality facilities and spaces designed to make your events shine and your celebrations are unforgettable. Organize your carbon-neutral event thanks to the Road to Net Zero Events programme.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +34 915 41 67 00 or by sending an e-mail to gmpalacio@melia.com.

4

What is the address of the accommodation?

It is located at Cuesta de Santo Domingo 5 y 7, Madrid, 28013 Spain.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Rooftop area, Signature restaurant, Bali bed, Infinity pool, Outdoor swimming pool, Rooftop pool, Spa treatment, Family room

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our Audi Experience service. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 2 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Palacio de los Duques Gran Meliá?

Rates at Palacio de los Duques Gran Meliá can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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