What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

What are the contact details?

You can contact this accommodation by calling +34 914 31 67 00 or by sending an e-mail to hotel.gmfenix@melia.com.

What is the address of the accommodation?

It is located at Calle de Hermosilla 2, Madrid, 28001 Spania.

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

What services does the accommodation offer?

Among the services offered are: Sală de sport deschisă 24 de ore, Săli de ședințe, Camere familiale, Concierge , Parcare privată pentru mașini, Masaje , Recepție 24 de ore, Restaurant cu meniu à la carte, Restaurante, Room Service , Informații turiști, Wi-Fi, Aer condiționat, Încălzire , Schimb valutar , Seif.

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our Vă invităm să vă răsfățați cu o experiență captivantă oferită de serviciul de lux RedLevel service. Superior quality and exceptional details await you to make your stay even more special.

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 3 restaurants and bars.

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

How much does it cost to stay at Hotel Fénix Gran Meliá?

Rates at Hotel Fénix Gran Meliá can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.