“Across our trip to Africa last month, my partner and I stayed at three Melia properties: Melia Zanzibar, Melia Serengeti and Melia Ngorongoro. While all were wonderful, Melia Serengeti was without a doubt our favourite. It was unforgettable, breathtakingly luxurious, and exceeded every expectation we had.
From the moment you arrive, you are greeted by the most incredible views across the Serengeti. It was absolutely jaw-dropping. I couldn't stop saying "wow". It feels surreal to find yourself in such a luxurious lodge right in the middle of one of the world's most spectacular wildlife ecosystems. The entire property was immaculate, beautifully maintained, and every detail felt carefully considered.
What really made Melia Serengeti stand out for us was that the service matched the view. In our opinion, there is no point having one without the other, and they delivered both perfectly. As Melia members, we were made to feel so valued and special throughout our stay. It was the small things that made all the difference.
The highlight of our entire trip was the bush dinner my partner surprised me with one evening. From the moment we arrived, it was clear how much care had gone into making it special. John (the manager at Melia Serengeti), greeted us personally on arrival and was such a genuinely lovely host. He introduced us to the staff who would be looking after us, made sure we were completely happy, and really set the tone for the evening. It was those thoughtful touches that made such a difference.
After that, we were left in the very capable hands of Joseph, our bush dinner host, who was fantastic throughout the evening. We chatted away with him all night and thoroughly enjoyed his company. Combined with the incredible setting, delicious food and wonderful atmosphere, it became one of those memories we will never forget. We felt like royalty and certainly ate like it too. We loved trying the Swahili dishes on our trip, and there was always a fantastic selection of wines and spirits to enjoy.
The staff were exceptional from start to finish, always eager to help and making everything feel effortless. It was such a luxury not having to plan a thing because they had every detail under control.
A very special mention has to go to our Safari guide, Herbert, who was simply the BEST. He was knowledgeable, friendly, flexible, and went above and beyond to make sure we were always comfortable, happy, and well looked after. We genuinely felt cared for throughout our entire stay and a massive part of that was down to Herbert - a true credit to the Melia Collection.
Thank you to John, Herbert, Mosses, Joseph, David, and everyone at Melia Serengeti. You made our stay so special and we would highly recommend this hotel to anyone looking for the perfect combination of adventure, luxury, and relaxation.
Asante Sana!
Hannah & Jack”
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