Treat yourself to an immersive experience with the RedLevel luxury service
The most distinguished experience at the Palacio de los Duques Gran Meliá is guaranteed by the RedLevel. A premium service that provides personalized service and access to exclusive, private facilities.
Enjoy our complimentary "Luxury Van" service to take you wherever you want in the city of Madrid. A luxury transport for any client staying at the Hotel without prior reservation.
Enjoy a life well lived at this exclusive pet-friendly hotel in Madrid. An atmosphere of distinction and hospitality where your pet will enjoy walks in public areas, a welcome gift and natural and organic amenities, among many other perks. To book a stay with your dog, please go to the booking process, choose your room category, rate, and add the extra pet friendly service. See terms and conditions.
Discover a sanctuary of calm in the heart of the city at Thai Room Wellness. A haven of oriental wellness in an exclusive space that inspires you to forget about all your worries and pamper your body, soul and mind. Expert Thai therapies in a setting with Burmese lacquers, Chinese antiques and Tibetan handicrafts.
Gym
Palacio de los Duques Gran Meliá offers guests a fully equipped gym with state-of-the-art equipment. A space for exercise that has everything you need to stay in shape and keep up your workout routine during your stay in Madrid.
Gran Meliá and Audi partner to offer you a sustainable mobility experience during your stay. This exclusive agreement allows you to enjoy driving a new Audi e-tron for a day, a 100% electric model that combines innovation, design and sustainability. Discover your surroundings in the best way possible.
Art and tradition in the heart of the Madrid de los Austrias
Behind a magnificent Isabelline façade lies a 19th century palace converted into a hotel in the heart of Madrid. Palacio de los Duques is a canvas by the Sevillian artist, where his brushstrokes bring us closer to luxury, tradition, tranquility and a traditional and authentic Madrid.
Set in a 19th century Isabelline palace and located on the main street of the Madrid de los Austrias area, between Plaza de Oriente and Gran Vía, this hotel is inspired by the work of Velázquez. Through contemporary design, historic gardens, privileged views from the rooftop and local haute cuisine at the Jardín de los Duques Restaurant, Palacio de los Duques Gran Meliá reflects the highest standards of quality in an environment brimming with art and tradition. This hotel is a member of The Leading Hotels of the World.
Outstanding recognitions
Ecostars®
Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.
Maria Crow
04/12/26
5/5
“Our family recently stayed at Palacio de los Duques Gran Meliá during our visit to Madrid, and we cannot praise our experience enough. From the moment we arrived, we were greeted with exceptional warmth and professionalism. The hotel itself is stunning—elegantly designed, comfortable, and thoughtfully appointed in every detail.
A special thanks to Jose at the registration desk, who greeted us with kindness and made us feel relaxed, welcomed, and truly pampered from the very beginning. His attentiveness set the tone for what became a truly memorable stay. Every staff member demonstrated genuine hospitality, friendliness, and professionalism throughout our visit. It’s clear the team takes great pride in providing an outstanding guest experience.
We want to sincerely thank the entire team. We will happily recommend this hotel to everyone we know, and we very much look forward to returning in the near future.
Sincerely,
Carlos and Maria”
This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.
porschedriver leipzig
04/11/26
3/5
“Preis/Leistung passt nicht! Bei mehr als 1200€ pro Nacht für die Suite ist nunmal die Erwartung groß, jedoch wird diese nicht erfüllt. Top sind das Frühstück und der Ruinart in der Red Level Lounge. Jedoch rettet das nicht den Gesamteindruck, wenn die Suite muffig stinkt, keinerlei Ausblick, Balkon vorhanden sind und die Klimaanlage bei 28 Grad nicht funktioniert.
Ich wohne in jeder meiner Wohnungen in der Welt besser.”
This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.
Jose Herrera
04/08/26
5/5
“Si quieres disfrutar de atenciones, comodidad y servicio dedicado al cliente este es el lugar, el costo puede parecer alto pero el valor que ofrecen es de altísimo nivel.
Por algo estan dentro de los mejores hoteles del mundo.
(Translated by Google)
If you want to enjoy attentive service, comfort, and dedicated customer care, this is the place. The cost may seem high, but the value they offer is exceptional. There's a reason they're among the best hotels in the world.”
This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.
P. dokp
04/04/26
5/5
“Top hotel met superbediening. Behulpzaam bij alles wat je vraagt of wenst.
Ongelofelijke klassevolle en vriendelijke ontvangst en service.
Op de Red heel mooie kamers met al wat je nodig hebt om een goede vakantie te hebben.
Overal dicht bij.”
Located in the former stables of the Palace, 300 metres from the Plaza de Oriente, this exclusive restaurant offers three distinct settings and gastronomic delights inspired by the Madrid of the Habsburgs.
Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.
You can contact this accommodation by calling +34 915 41 67 00 or by sending an e-mail to gmpalacio@melia.com.
It is located at Cuesta de Santo Domingo 5 y 7, Madrid, 28013 Spain.
Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.
Among the services offered are: Rooftop area, Signature restaurant, Bali bed, Infinity pool, Outdoor swimming pool, Rooftop pool, Spa treatment, Family room.
Yes. Enjoy a world of exclusivity and sophistication with our Treat yourself to an immersive experience with the RedLevel luxury service service. Superior quality and exceptional details await you to make your stay even more special.
The accommodation has a wide range of dining options which you can try in any of its 2 restaurants and bars.
MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.
With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.
Rates at Palacio de los Duques Gran Meliá can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.
Services and facilities
Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.
Rooftop area
Signature restaurant
Bali bedExtra fee
Infinity pool
Outdoor swimming pool
Rooftop pool
Spa treatment
Family room
Events
5Event rooms
406People
593m²
The privilege of meeting your customers, family and friends in an exclusive space in the heart of Madrid is possible at Palacio de los Duques Gran Meliá. Top-quality facilities and spaces designed to make your events shine and your celebrations are unforgettable. Organize your carbon-neutral event thanks to the Road to Net Zero Events programme.
Elegance and good taste achieve the perfect balance in this peaceful space with warm, carpeted floors and velvet-lined armchairs. With a queen-size bed, a bathroom with underfloor heating, a bathtub with a rainshower, and views of the quiet, private patio.
Supreme Room
City view
Family Supreme Room
Patio view1 King bed or two single beds
RedLevel
Family Grand Supreme
Hotel surroundings view2 king beds38m²
Deluxe Connecting Room
Hotel surroundings view2 king beds50m²
Premier Connecting Room
City view2 king beds56m²
RedLevel
Junior Suite RedLevel Connecting Room
RedLevel
Supreme Room RedLevel
City view1 double bed or 2 single beds40m²
The elegance and sophistication of superior accommodation in the heart of the Madrid de los Austrias. It has a small lounge off the bedroom with a sofa and coffee table, as well as a sophisticated bathroom with a free-standing bathtub and a rainshower.
RedLevel
RedLevel
Junior Suite RedLevel Connecting Room
Premier Room
City view1 double bed or 2 single beds28m²
A room decorated in velvet and hardwood, ideal for resting after a busy day in Madrid. It consists of a king-size bed, a comfortable desk and a bathroom. Simplicity and comfort help ensure an unforgettable stay in the capital.
1 double bed or 2 single beds
38m²
A room with an elegant design and classic decoration, accompanied by the latest technology and features to guarantee your comfort. Perfect for after a long day exploring Madrid. With a magnificent king-size bed, a minimalist bathroom and large windows.
38m²
The perfect option for enjoying Madrid with the family in this superb and comfortable room. it features a small lounge with a sofa-bed for children and luxury details to ensure the comfort of adults.
RedLevel
Supreme Room RedLevel
City view1 double bed or 2 single beds40m²
The elegance and sophistication of superior accommodation in the heart of the Madrid de los Austrias. It has a small lounge off the bedroom with a sofa and coffee table, as well as a sophisticated bathroom with a free-standing bathtub and a rainshower.
RedLevel
Junior Suite RedLevel
City view1 double bed or 2 single beds40m²
The perfect balance between classic decoration and avant-garde facilities. It provides a bedroom with a king-size bed, a lounge with a sofa and a table with two chairs, as well as a sophisticated bathroom.
RedLevel
Junior Suite with Terrace RedLevel
City view1 double bed or 2 single beds54m²
Discover the perfect refuge and savor your stay in Madrid in a room that combines modern comforts and classic design with luxury finishes. With a lounge with a desk and a fantastic terrace to accompany the elegant bedroom.
RedLevel
One Bedroom Suite RedLevel
1 double bed or 2 single beds45m²
A space in which to feel perfectly at home during your stay in the Spanish capital. Discover optimal rest in your elegant bedroom and completely separate lounge, and relax in a spacious designer bathroom.
RedLevel
Master Suite RedLevel
City viewKing-size bed75m²
A room where spaciousness and sophistication help guarantee superior comfort. With elegant decoration and superior facilities, it features a bedroom, a separate lounge and a large bathroom.
RedLevel
Two Bedroom Suite RedLevel
Garden viewKing-size bed74m²
For family enjoyment of Madrid without sacrificing the comfort of authentic luxury. A connecting accommodation that links one of the hotel's finest suites with a Premier room, offering an intimate atmosphere with space for everyone and a spacious separate living area for gatherings.
Velázquez Penthouse Suite RedLevel
City viewKing-size bed78m²
A fantastic penthouse with views over the Madrid de los Austrias from its amazing terrace and the most distinguished experience in the capital. With a king-size bed in its bedroom and a spacious separate lounge.
RedLevel
Three Bedroom Suite RedLevel
Garden viewKing-size bed105m²
Sharing a stay takes on new meaning in this spacious environment. The result of combining one of the hotel's finest suites with two Premier rooms offers maximum comfort for enjoying the best of Madrid with your family.
RedLevel
Margarita Presidential Suite RedLevel
City view1 double bed or 2 single beds168m²
Discover Madrid in the total exclusivity that this charming suite provides. An icon of luxury and spaciousness with a large separate lounge, a magnificent meeting room, a bedroom with a king-size bed and a stunning terrace.
RedLevel
Royal Suite RedLevel
City view1 double bed or 2 single beds203m²
A regal experience in an authentic palace in Madrid. Enhance the feeling of exclusivity and elegance in a room decorated with luxurious materials. It provides a terrace with panoramic views of the Opera and the Barrio de los Austrias.
Elegance and warmth unite in this stay designed for enjoying Madrid as a family. Its spacious living area with a sofa bed and carefully chosen details create the perfect balance of comfort, style, and shared moments.
Sleek and elegant, this spacious room offers extra roominess and enveloping comfort for family getaways. Warm textures, velvet armchairs, and a bathroom with heated floors and a bathtub invite you to enjoy a serene pause in Madrid.
Velvet and fine woods define this spacious room designed for enjoying time in Madrid with company. A sophisticated space that provides the perfect balance of style, comfort, and well-being.
Family Connecting Room
City view2 king beds66m²
Designed for enjoying Madrid as a family, this room combines spaciousness and elegance in a welcoming setting. A living area with a sofa bed invites you to share moments, while thoughtful details add comfort and distinction to every instant.
City view2 king beds68m²
Spaciousness and character come together in this room designed for enjoying in company. A space decorated in ochre tones and fine materials to create an immersive atmosphere where comfort is experienced with calm and style, along with the privileges of RedLevel.
RedLevel
Junior Suite RedLevel
City view1 double bed or 2 single beds40m²
The perfect balance between classic decoration and avant-garde facilities. It provides a bedroom with a king-size bed, a lounge with a sofa and a table with two chairs, as well as a sophisticated bathroom.
RedLevel
Junior Suite with Terrace RedLevel
City view1 double bed or 2 single beds54m²
Discover the perfect refuge and savor your stay in Madrid in a room that combines modern comforts and classic design with luxury finishes. With a lounge with a desk and a fantastic terrace to accompany the elegant bedroom.
RedLevel
One Bedroom Suite RedLevel
1 double bed or 2 single beds45m²
A space in which to feel perfectly at home during your stay in the Spanish capital. Discover optimal rest in your elegant bedroom and completely separate lounge, and relax in a spacious designer bathroom.
RedLevel
Master Suite RedLevel
City viewKing-size bed75m²
A room where spaciousness and sophistication help guarantee superior comfort. With elegant decoration and superior facilities, it features a bedroom, a separate lounge and a large bathroom.
RedLevel
Two Bedroom Suite RedLevel
Garden viewKing-size bed74m²
For family enjoyment of Madrid without sacrificing the comfort of authentic luxury. A connecting accommodation that links one of the hotel's finest suites with a Premier room, offering an intimate atmosphere with space for everyone and a spacious separate living area for gatherings.
Velázquez Penthouse Suite RedLevel
City viewKing-size bed78m²
A fantastic penthouse with views over the Madrid de los Austrias from its amazing terrace and the most distinguished experience in the capital. With a king-size bed in its bedroom and a spacious separate lounge.
RedLevel
Three Bedroom Suite RedLevel
Garden viewKing-size bed105m²
Sharing a stay takes on new meaning in this spacious environment. The result of combining one of the hotel's finest suites with two Premier rooms offers maximum comfort for enjoying the best of Madrid with your family.
RedLevel
Margarita Presidential Suite RedLevel
City view1 double bed or 2 single beds168m²
Discover Madrid in the total exclusivity that this charming suite provides. An icon of luxury and spaciousness with a large separate lounge, a magnificent meeting room, a bedroom with a king-size bed and a stunning terrace.
RedLevel
Royal Suite RedLevel
City view1 double bed or 2 single beds203m²
A regal experience in an authentic palace in Madrid. Enhance the feeling of exclusivity and elegance in a room decorated with luxurious materials. It provides a terrace with panoramic views of the Opera and the Barrio de los Austrias.
City view2 king beds68m²
Spaciousness and character come together in this room designed for enjoying in company. A space decorated in ochre tones and fine materials to create an immersive atmosphere where comfort is experienced with calm and style, along with the privileges of RedLevel.
A city as spectacular as Madrid will become the perfect setting to photograph the most special moments of your trip with the assistance of a professional photographer. Some of the emblematic corners of Madrid become the setting for this exclusive experience. You will have the opportunity to have some photographs taken with them or learn how to capture them with your cell phone for preserving memories.
One of those places that continue to focus on the classic vermouth on tap as well as some of the best bottled references is Viva Madrid, a contemporary tavern located just a few steps from the Plaza de Santa Ana. An iconic enclave in the center of the city that has taken on a new life under the leadership of Diego Cabrera, its owner and one of the best cocktail makers in Spain.
Opened in 1956 and managed by the second generation of the Rey Ávila family, El Corral de la Morería is definitely one of the most special and wonderful places to have a first contact with the world of flamenco. The place where of some of the best shows in the world take place, capable of catapulting new talents in the industry to stardom or keeping those who already have a name on the rise.
The Palacio de los Duques Gran Meliá is just a couple of minutes walk from the Teatro Real. A pleasant walk before you enjoy a truly magical experience: witnessing, in complete privacy and behind closed doors, one of the rehearsals performed by the Orquesta Titular del Teatro Real or by the Coro Titular del Teatro Real, conducted by the Argentinian José Luis Basso.
2013 was the year in which Nave Oporto was set up in the neighborhood of Oporto, in Carabanchel Bajo, in a former textile warehouse; an artistic initiative that reactivated the outskirts, becoming a generator of culture and expression. Discover this new (and alternative) generation of artists who are revolutionizing the contemporary art scene nationally and internationally, with an expert guide.
How about enjoying Segovia from the heights with a hot air balloon ride? Even better when it is one of the five best destinations in the world to do so. The reason? Its perfect climate and the spectacular views it offers. This experience also opens the door for the inexperienced to enjoy and learn about the notions of the art of balloon riding.
Pottery is on the rise in Madrid. In recent years, this activity has begun to attract the attention of a public looking for leisure alternatives in the city. Even so, this activity is not new. Madrid was the only city in Spain to host a porcelain factory, from the second half of the 18th century to the first half of the 19th century. It was also the place where industrial earthenware saw its boom in the 19th century and where the Alcorcón stew pots, the large jars up to 4m high of Comenar de la Oreja, or the casseroles and pots of Navalcarnero became popular.
Embark on the Rivamare on a unique journey around the Mediterranean and explore the wonders of the Mallorcan coast. The jewel in the crown of the Riva shipping company is delivered by Meliá to provide you with an exclusive experience in an unparalleled natural environment.
<p>If you want to play a few holes during your holiday in Punta Cana and take advantage of the great weather and stunning scenery in the Caribbean, Cocotal Golf & Country Club is one of the best golf courses the Caribbean island has to offer. The perfect choice for a round of golf in the Dominican Republic!</p>
Discover MeliáRewards
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Sign up and receive 2,000 welcome points. Our loyalty programme offers discounts, surprises, and exceptional benefits.
Up to 25% off
In unique and wonderful rooms
Choose your next holiday, organize a special break or enjoy an unforgettable experience with up to 25% MeliáRewards discount.
Embark on the Rivamare on a unique journey around the Mediterranean and explore the wonders of the Mallorcan coast. The jewel in the crown of the Riva shipping company is delivered by Meliá to provide you with an exclusive experience in an unparalleled natural environment.
Hotel de Mar Gran Meliá, Mallorca - Illetas, Spain
Madrid: The Fashion and Trend Capital
Daniel Pérez Barriga, a social and cultural anthropologist specialized in building fashion brands, unveils the best of Spanish fashion. His passion for craftsmanship and fashion has led him to join the Madrid Es Moda board of directors, an urban festival promoted by the Asociación de Creadores de Moda de España (Association of Fashion Creators of Spain).
Together with the best masters, discover first-hand the typical Menorcan products, participate in their production or visit some of the island’s most iconic workshops. A journey through the senses, where you will learn about the history and know-how of several generations. An experience that encompasses an array of proposals and will allow you to choose the path you want to travel.
<p>If you want to play a few holes during your holiday in Punta Cana and take advantage of the great weather and stunning scenery in the Caribbean, Cocotal Golf & Country Club is one of the best golf courses the Caribbean island has to offer. The perfect choice for a round of golf in the Dominican Republic!</p>
Hotels designed for you
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Daniel Pérez Barriga, a social and cultural anthropologist specialized in building fashion brands, unveils the best of Spanish fashion. His passion for craftsmanship and fashion has led him to join the Madrid Es Moda board of directors, an urban festival promoted by the Asociación de Creadores de Moda de España (Association of Fashion Creators of Spain).
Together with the best masters, discover first-hand the typical Menorcan products, participate in their production or visit some of the island’s most iconic workshops. A journey through the senses, where you will learn about the history and know-how of several generations. An experience that encompasses an array of proposals and will allow you to choose the path you want to travel.