Madrid, Spain

Palacio de los Duques Gran Meliá

Cuesta de Santo Domingo 5 y 7, Madrid|

Art and tradition in the heart of the Madrid de los Austrias

Behind a magnificent Isabelline façade lies a 19th century palace converted into a hotel in the heart of Madrid. Palacio de los Duques is a canvas by the Sevillian artist, where his brushstrokes bring us closer to luxury, tradition, tranquility and a traditional and authentic Madrid.

Set in a 19th century Isabelline palace and located on the main street of the Madrid de los Austrias area, between Plaza de Oriente and Gran Vía, this hotel is inspired by the work of Velázquez. Through contemporary design, historic gardens, privileged views from the rooftop and local haute cuisine at the Jardín de los Duques Restaurant, Palacio de los Duques Gran Meliá reflects the highest standards of quality in an environment brimming with art and tradition. This hotel is a member of The Leading Hotels of the World.

Accommodation

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a room with a bed and a painting on the wall

a bathroom with a round mirror and a tub

a room with a couch and a painting on the wall

Treat yourself to an immersive experience with the RedLevel luxury service

The most distinguished experience at the Palacio de los Duques Gran Meliá is guaranteed by the RedLevel. A premium service that provides personalized service and access to exclusive, private facilities.

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a black van parked in front of a building

Luxury transfer around the city center

Enjoy our complimentary "Luxury Van" service to take you wherever you want in the city of Madrid. A luxury transport for any client staying at the Hotel without prior reservation.

Highlighted Services

A stay with your pet

Enjoy a life well lived at this exclusive pet-friendly hotel in Madrid. An atmosphere of distinction and hospitality where your pet will enjoy walks in public areas, a welcome gift and natural and organic amenities, among many other perks. To book a stay with your dog, please go to the booking process, choose your room category, rate, and add the extra pet friendly service. See terms and conditions.

More information

a hallway with a table and a mirror wall

Thai Room Wellness

Discover a sanctuary of calm in the heart of the city at Thai Room Wellness. A haven of oriental wellness in an exclusive space that inspires you to forget about all your worries and pamper your body, soul and mind. Expert Thai therapies in a setting with Burmese lacquers, Chinese antiques and Tibetan handicrafts.

Gym

Palacio de los Duques Gran Meliá offers guests a fully equipped gym with state-of-the-art equipment. A space for exercise that has everything you need to stay in shape and keep up your workout routine during your stay in Madrid.

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Rooftop area
Signature restaurant
Bali bedExtra fee
Infinity pool
Outdoor swimming pool
Rooftop pool
Spa treatment
Family room

Outstanding recognitions

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

Cuisine

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Jardín de los Duques

Located in the former stables of the Palace, 300 metres from the Plaza de Oriente, this exclusive restaurant offers three distinct settings and gastronomic delights inspired by the Madrid of the Habsburgs.

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Los Duques Grand Café

Discover dining options that combine history and modernity in Mediterranean and international dishes accompanied by creative cocktails.

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Jinny C.

05/04/26

5/5

“Beautiful hotel. Friendly and helpful staff. Spacious rooms. Comfy beds. Dog-friendly. Enjoyed the tub / shower room, but it smelled slightly of mildew. Please clean around the outside edges of the tub better. Cute bathroom amenities, like perfume and facial wash. Fitness center is TINY and the heaviest dumbbell is only 10kg. The weight machines are only for upper body. Regardless, I was happy to utilize the fitness room while visiting. Breakfast buffet has nice variety. Enjoyed Red Level lounge and snacks. Highly recommend and thank you 🫶”

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This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

Alexandra Hill CEO

05/02/26

5/5

“Cami just say what INCREDIBLE SERVICE! There were two minimal hiccups but the staff here is so dedicated to making you feel like royalty that I honestly wouldn’t go anywhere else! I stayed at the Riu hotel here last week and they need to take major notes. Amazing hotel to be honest, everything beyond perfect they even took time to leave me a three gifts …. I can’t say enough this is literally one of best hotels I have ever stayed at. Beyond grateful! I hope they remember me when I come back. - A.Hill”

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This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

Jose Roman

05/02/26

5/5

“El Gran Meliá Palacio de los Duques es un oasis en Madrid. Su jardín histórico es sencillamente espectacular, una joya de tranquilidad. Disfrutar de un cubata bien servido allí sentado es un auténtico lujo; el ambiente es relajado y sofisticado. ¡Una experiencia de diez para repetir siempre! (Translated by Google) The Gran Meliá Palacio de los Duques is an oasis in Madrid. Its historic garden is simply spectacular, a haven of tranquility. Enjoying a perfectly made cocktail there is a true luxury; the atmosphere is relaxed and sophisticated. A perfect experience to repeat again and again!”

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This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

Christine Baldwin

04/29/26

5/5

“All around great hotel! The service and accommodations far exceeded expectations. They were also nice enough to give me a cake and wine for my birthday.”

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This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

Jarrett Kempen

04/24/26

5/5

“My wife and I stayed at the Palacio de los Duques for four nights as part of an anniversary trip to Spain. From the moment we arrived the experience was completely amazing. The staff was incredibly friendly and professional. We were fortunate to have our room ready even though we arrived early which was a welcome surprise after flying overnight. The room servicing was impeccable. They seemed to always know when we were coming in or out as we never saw the maids, however our room was made up or turned down each time we came back, regardless of how short our time away was. Rooftop view is spectacular. It’s away from the hustle and bustle of the center city and a very quiet place to relax and have some food and wine. Overall a wonderful experience and we would not hesitate to return again!”

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This section shows customer reviews collected by Google Reviews about their experience at Palacio de los Duques Gran Meliá.

Average rating

4.7/5

2527 reviews

Address

Cuesta de Santo Domingo 5 y 7

Madrid

Contact

+34 915 41 67 00

gmpalacio@melia.com

Check-in 15:00

Check-out 12:00

Distances

0,55 km from Royal Palace

1,8 km from Del Prado Museum

0,2 km from Metro station

Hotel information

Name: Palacio de los Duques Gran Meliá

Type: Hotel

Segment: City

Category: 5