SANTIAGO DE CUBA, Cuba

Meliá Santiago de Cuba

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An elegant combination of the city, mountains and a Caribbean atmosphere

In the heart of Santiago de Cuba, the monumental architecture of this five-star hotel dominates the landscape and offers beautiful urban views, with Sierra Maestra as a beautiful green backdrop. An icon of hospitality in Santiago, it provides the most personalised service on The Level floor and in all its smoke-free spaces. Perfect for business trips, island tours, weddings and honeymoons.

Accommodation

a room with a bed and a desk

Classic Room

  • City view
  • 2 double beds
  • 236 ft²
Equipped to ensure peaceful rest, it provides a hall, bedroom and bathroom. Precious wood furnishings and understated decoration accentuate its elegant style. It provides room service and a minibar as options with an extra charge.
a room with a bed and chairs

Junior Suite

  • Mountain view
  • King-size bed
  • 269 ft²
Ideal for honeymoons, it provides a hall, a bedroom with a king-size bed, lounge, bathroom with whirlpool and extra restroom. The decoration creates a romantic atmosphere, enhanced by incredible views of the mountains and the city.
a room with a bed and chairs
The Level

The Level Room

  • City view
  • 2 double beds
  • 236 ft²
With large windows and located on the higher floors, this room guarantees you will fall in love with the panoramic views of the city and the mountains. You will feel entirely at home thanks to the warm decoration and practical facilities, as well as all the exclusive The Level services.
a room with a bed and chairs
The Level

The Level Junior Suite

  • Mountain view
  • King-size bed
  • 269 ft²
Be inspired by the magnificent views of the city and Sierra Maestra from the junior suites located in the corners of the hotel building. The king-size bed and bathroom with a whirlpool are ideal for relaxing, together with all The Level services to add an extra touch of exclusivity.
a room with a bed and a desk
The Level

The Level Grand Suite

  • City view
  • King-size bed
  • 505 ft²
This select ambience includes an entrance hall, lounge, bedroom and two bathrooms (one with a whirlpool). It also features all the exceptional The Level services We will pamper you with details such as an exquisite Santiago de Cuba rum, late check-out and a courtesy cocktail at the Bello Bar viewpoint.
a bedroom with a large bed and a television
The Level

The Level Presidential Suite

  • Mountain view
  • King-size bed
  • 1022 ft²
Add even more elegance to your trip to Santiago de Cuba by choosing this suite for adults only that offers maximum privacy, comfort and elegance. It also provides all the exclusive The Level services, as well as access to all The level facilities in other hotel areas.
Learn more
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The Level

The Level Master Suite

  • City view
  • King-size bed
  • 505 ft²
Treat yourself to a superior stay in this exclusive suite for adults, comprising a lounge, bedroom and two bathrooms (one with a whirlpool). We also add in a free sauna in the gym, a private transfer to the airport if you stay more than 3 days, and exclusive The Level services.
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Let yourself be carried away by a world of distinction and exclusive amenities

An experience designed for travellers seeking greater refinement and a more personalised stay. The Level promises unforgettable memories and premium amenities. Pamper yourself in an oasis of attention and services adapted to your personal taste and preferences, and explore all the charms of Santiago de Cuba with even greater exclusivity.

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a swimming pool with umbrellas and chairs
a living room with red couches and a desk
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Highlighted Services

a pool with white awnings and umbrellas

Swimming pools

Meliá Santiago de Cuba has two swimming pools for adults and one for children, ideal for taking a dip in a city known as “la tierra caliente” (the hot lands). Surrounded by palm trees and tropical plants, they provide sunbeds, palapas, showers, restrooms and a lifeguard service.

a gym with exercise equipment
Gym

During your stay at Meliá Santiago de Cuba, you will have access to a fully equipped, air-conditioned gym and exercise area, with weights, cardio equipment, a sauna and options for massages. It also offers qualified instructors and is open every day between 7am and 7pm.

a tall building with palm trees and a sign
Beauty salon

Treat yourself to a makeover by our professional experts. Manicure, pedicure, hairdressing for women and men, make-up and hairstyling for special occasions, hair treatments and many more options so you can choose how you prefer to be pampered. Service with an extra charge.

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Exceptional experiences

Make your stay truly unique and even more wonderful. Personalise your trip as a couple with a romantic dinner, share a gourmet tasting session with friends, or have fun with activities in the pool. Contact our customer service team to get the most appropriate suggestions and enjoy the results. This service requires an extra charge.

Services and facilities

Discover a wide selection of services and facilities designed to make your stay effortlessly comfortable and truly enjoyable.

Outdoor swimming pool

Activities for children

Parking

Facilities for guests with mobility issues

Business Center

Meetings rooms

Private events

Certified sustainable property

La Isabélica

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El Criollo

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La Alameda

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Activities

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Santiago Café

a room with a bar and chairs

Entertainment

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Discover the city

Events

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  • 4

    Event rooms
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  • 533

    People
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  • 511

Meliá Santiago de Cuba is the top venue for conventions, banquets and all kinds of social events in the city. The hotel specialises in providing services for business travellers and corporate groups, for which it has three multi-purpose rooms, a business centre and alternative event locations.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 16:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +53 22 647777 or by sending an e-mail to jefe.ventas.msc@meliacuba.com.

4

What is the address of the accommodation?

It is located at Avd. de las Américas and Calle M, Santiago de Cuba, 90400 Cuba.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Outdoor swimming pool, Activities for children, Parking, Facilities for guests with mobility issues, Business Center, Meetings rooms, Private events, Certified sustainable property

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our The Level service. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 10 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Meliá Santiago de Cuba?

Rates at Meliá Santiago de Cuba can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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